Top 101 Automotive service manager Jobs in Kensington, Md

Service Manager
Roda —Rockville, MD
- $90,000 - $100,000 a year
- Email
- Mid-level
- 3 years
- Team management
- Health insurance
- Dental insurance
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Automotive Service Manager-NOVA| Salary+ Bonus
Virginia Tire & Auto —Ashburn, VA
- $120,000 a year
- Analysis skills
- Driver's License
- Senior level
- Paid holidays
- Disability insurance
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Automotive Store Manager - Store 598
Mr.Tire Auto Service Centers —Springfield, VA
- $63,000 - $70,000 a year
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
- Paid holidays
- Dental insurance
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Automotive Detail Shop Assistant Manager
Xcite Automotive —Temple Hills, MD
- $21 an hour
- Weekends as needed
- Dealership
- Mid-level
- Supervising experience
- Paid holidays
- Dental insurance
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8d
Automotive Detail Shop Manager
Xcite Automotive —Temple Hills, MD
- $23 an hour
- Full-time
- Dealership
- Customer service
- Mid-level
- Paid holidays
- Dental insurance
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4d
Store Manager - Store 596
Mr.Tire Auto Service Centers —Fairfax, VA
- $63,000 - $70,000 a year
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
- Paid holidays
- Dental insurance
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Manager in Training - Retail
Keys to Success Solutions inc, —Chantilly, VA
- $600 - $1,000 a week
- Weekends as needed
- Background check
- Hospitality
- Clean driving record
- Paid training
- 401(k)
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4d
Antwerpen Automotive Service Manager
Antwerpen Automotive —Columbia, MD
- $50,000 - $150,000 a year
- Full-time
- Inventory management
- Mid-level
- Leadership
- Disability insurance
- Health insurance
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Associate Service Manager
Tesla —Rockville, MD
- $92,205 - $153,900 a year
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
BMW Automotive Service Manager
Passport Auto Group —Suitland, MD
- From $150,000 a year
- Full-time
- Sales
- Dealership
- 5 years
Automotive Service Manager- Volvo Cars Silver Spring
Volvo Cars Silver Spring —Silver Spring, MD
- $135,000 - $150,000 a year
- Full-time
- Dealership
- Customer service
- 5 years
- Health insurance
- Employee assistance program
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Field Service Manager - Security
GardaWorld Security Services U.S. —Washington, DC
- $75,000 a year
- Full-time
- Management
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
8d
Service Business Development Manager
New Country Motor Car Group —Germantown, MD
- $130,000 - $150,000 a year
- Full-time
- Recruiting
- Senior level
- Leadership
- Paid training
- Disability insurance
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Volkswagen Service Express Manager
Stohlman Volkswagen —Vienna, VA
- Full-time
- Background check
- Clean driving record
- Dealership
- Paid holidays
- Paid time off
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Automotive Manager/Service Consultant
Meineke - 814 —Rockville, MD
- $65,000 - $100,000 a year
- Full-time
- Clean driving record
- Dealership
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
Service Supervisor
Tesla —Vienna, VA
- Overtime
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
Manager, District Parts & Service
Hyundai Motor America —McLean, VA
- $80,000 - $120,000 a year
- Online Application
- Dealership
- Windows
- 3 years
- Paid holidays
- Disability insurance
Service Manager
Merrifield Shell —Fairfax, VA
- $65,000 - $85,000 a year
- Full-time
- Mid-level
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NTB - Automotive Assistant & Service Managers
NTB - National Tire & Battery —Silver Spring, MD
- $40,000 - $65,000 a year
- Online Application
- 18 years or older
- Mid-level
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Automotive Multi Location General Manager
Meineke - 814 —Rockville, MD
- $80,000 - $120,000 a year
- Full-time
- Clean driving record
- Dealership
- Inventory management
- Health insurance
- Paid time off
Quick Apply

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automotive service manager jobs near kensington, md

Service Manager

Roda
Rockville, MD

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Job Details

Full-time
$90,000 - $100,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
Managing teams in a customer support role
Expense management
Customer satisfaction tracking
Auto service management
Frontline customer support management
Team management
Forecasting
Developing strategic business plans
Profit & Loss statement
Financial performance measurement
Operational excellence initiatives
Customer satisfaction improvement
General management

Full Job Description

Location: Rockville, MD

Company Overview:

Imagine a world where getting your car serviced was as easy as ordering your groceries. Welcome to Roda, where we are passionate about creating a magical customer experience, saving you time and money. Long gone are the days of waiting in service centers or taking shuttle buses to the metro. We come to you whether you are at home or in the office - giving you one less thing to worry about.

We are a small start-up team located in the greater DMV area. We are looking to hire a Service Manager to manage day-to-day operations at Roda. The ideal candidate will have a "start-up" mentality, thrive in a fast-paced environment, have demonstrated management and automotive experience, and get exhilarated when sharing great ideas.

Job Description:

The Service Manager is responsible for leading and managing this service center of the future. This includes hiring, training and developing the service center staff and leading the team to improve efficiency, customer communication, and execution. A passion for delivering extraordinary employee and customer experiences as well as a growth mentality is a must.

We're looking for the right business leader with experience in the automotive industry that is ready to take the next step in their career and has proven results in managing a team to successful results. Ideal candidates will show the ability to think creatively while running an efficient, profitable service center. You will have full scope of responsibilities over the entire operation. This role will grow extremely fast, so leading a top tier team and identifying new talent to enhance that team is crucial to the success of the operation as well as your own development.

You will be measured on a combination of financial metrics and delivering a magical experience that makes every client feel like they couldn't imagine taking their vehicle anywhere else.

Key Responsibilities:

Builds and maintains a high functioning collaborative team-first environment in which customer facing members and production members work together.
Recruits, hires, trains, motivates, and monitors the performance of customer experience managers, technicians, porters, valet drivers, parts managers, and client concierges.
- Monitor and evaluate staff performance - manage all team development
- Make and monitor work schedules to ensure shop is set up to achieve company goals
- Ensure a positive work environment.
Handles escalated client issues immediately and uses any issue as teaching opportunity
Has incredibly high standards of customer service and operational excellence
Manages the flow of work to optimize same-day completions, customer experience, and logistics expense
Active in creating efficiencies to improve on same-day pickup and return %
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
Keeps abreast of equipment and tool needs and recommends purchases
Ensures the proper care, storage of parts inventoryspecial tools
Manages the shop P&L and ensures shop profitability
Works to continuously improve KPI's, market share and employee development
- Ensures team is aware of KPIs and works collectively to improve them
- Reports on KPIs to management and works with them to craft improvement plans
- Reports on customer experience issues, and delivers action plans to resolve them
Keeps location clean and organized
Responsible for the overall safety of the shop. Compliant with all federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc.
Outside normal business hours may be necessary to complete responsibilities
Other duties as required

Qualifications:

5+ years experience in automotive systems, procedurescontrols
3+ years experience managing a customer facing team that provides above and beyond customer experiences
3+ years experience of managing a P&L statement and able to find continuous improvements in processes to lower expenses
Ownership mindset. Able to set aggressive targets, forecast and back up with business plan
Must be dependable, energetic and creative in finding new ways to change the way the auto industry is viewed by the general public
Experience in evaluating key metrics that will lead to increased customer satisfaction

Benefits:

Competitive compensation
Comprehensive benefits, including medical, dental and vision
Flexible paid time off
401k plan
Discounted car repairs and details

To apply for the position, please submit an application to [email protected]

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Refine Your Search

automotive service manager jobs in kensington, md

Service Manager

Automotive Service Manager-NOVA| Salary+ Bonus

Automotive Store Manager - Store 598

Automotive Detail Shop Assistant Manager

Automotive Detail Shop Manager

Store Manager - Store 596

Manager in Training - Retail

Antwerpen Automotive Service Manager

Associate Service Manager

BMW Automotive Service Manager

Automotive Service Manager- Volvo Cars Silver Spring

Field Service Manager - Security

Service Business Development Manager

Volkswagen Service Express Manager

Automotive Manager/Service Consultant

Service Supervisor

Manager, District Parts & Service

Service Manager

NTB - Automotive Assistant & Service Managers

Automotive Multi Location General Manager

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