Top 3621 Member services representative Jobs in Kensington, Md

Call Center Representative
Children's National Hospital —Silver Spring, MD
- $17.95 - $27.49 an hour
- Full-time
- In person
- High school diploma or GED
- Children
- Computer skills
Patient Services Representative
Prism Vision Group —Greenbelt, MD
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
Patient Representative I
Community Clinic Inc. —Silver Spring, MD
- $20 - $21 an hour
- Full-time
- CPR Certification
- Bachelor of Science
- High school diploma or GED
- Tuition reimbursement
- Paid time off
Quick Apply
12d
Technical Support Representative
CVS Health —Washington, DC
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
4d
Home Health Occupational Therapist OT
Pathwell Health —Alexandria, VA
- $90,000 - $120,000 a year
- Full-time
- Background check
- Experience working with individuals with developmental disabilities
- Spanish
- Mileage reimbursement
- Health insurance
Quick Apply
Senior Agent-Insurance
The Atlantic District —Germantown, MD
- $220,000 - $250,000 a year
- Full-time
- 5 years
- Office
- Mentoring
- Disability insurance
- Dental insurance
Quick Apply
5d
Clinical Social Work Supervisor
NCCF —Greenbelt, MD
- $95,000 - $102,500 a year
- Experience working with individuals with disabilities
- Mid-level
- Master's degree
Quick Apply
Full-Time Instructor Automotive Welding (Alexandria, VA)
Inter-Industry Conference on Auto Collision Repair —Alexandria, VA
- $90,000 - $115,000 a year
- Full-time
- ASE Certification
- 5 years
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Licensed Practical Nurse
Kensington Senior Living, LLC —Kensington, MD
- $30 - $35 an hour
- Weekends as needed
- Nursing
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
Quick Apply
X-ray Supervisor
Patient First —Capitol Heights, MD
- $39.50 - $44.00 an hour
- Full-time
- 18 years or older
- Management
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
14d
Sales Canvassing Representative (Training & High Commission)
Eclipse Remodeling LLC —Upper Marlboro, MD
- $700 - $3,500 a week
- Choose your own hours
- Driver's License
- Travel
- US work authorization
- Opportunities for advancement
- Flexible schedule
Quick Apply
7d
Certified High School Foreign Language Teacher
The Monroe School Inc —Washington, DC
- $50,000 - $60,000 a year
- Part-time
- School experience
- Classroom
- Spanish
Quick Apply
14d
Licensed Practical Nurse (LPN) +$1,500 Sign on bonus
Kensington Senior Living, LLC —Reston, VA
- $32 - $35 an hour
- Weekends as needed
- English
- Mid-level
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
X-ray Supervisor
Patient First —Annandale, VA
- $39.50 - $44.00 an hour
- Full-time
- 18 years or older
- Management
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
Direct Sales Representative- Residential
Astound —Odenton, MD
- From $39,000 a year
- Full-time
- Residential
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Licensed Practical Nurse (LPN)
VITAS Healthcare —Fairfax, VA
- Weekends as needed
- Nursing
- Mid-level
- Medical-surgical
- Disability insurance
- Health insurance
Quick Apply
Audit Manager - CPA Required
Kearney & Company —McLean, VA
- $77,000 - $125,000 a year
- CPA
- Customer service
- Bachelor of Science
- Health savings account
- AD&D insurance
Home Health Visits - Physical Therapist
BAYADA Home Health Care —Rockville, MD
- $106,000 - $125,000 a year
- Part-time
- Physical & Rehabilitation Medicine
- Mid-level
- Home Health
- Mileage reimbursement
- Paid holidays
Quick Apply
Outpatient Physical Therapist
BAYADA Home Health Care —McLean, VA
- $48 - $53 an hour
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Mileage reimbursement
- Paid holidays
Quick Apply

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Call Center Representative

Children's National Hospital -
Silver Spring, MD

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Job Details

Full-time
$17.95 - $27.49 an hour

Qualifications

Health insurance authorizations
High school diploma or GED
Patient registration

Full Job Description

12211 Plum Orchard Drive
Silver Spring, MD 20904


Kids Are Our Everything.

Department

10002 Contact Center

Pay Range

$17.95 - $27.49

Register and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with
parents, patients, physicians, community doctors/staff and other staff in a courteous manner . Responsible for obtaining and validating patient
information from various sources and to ensure information entered into the computer management system is accurate. Promote customer service
environment.

Minimum Education
High School Diploma or GED (Required)

Minimum Work Experience
1 year Experience performing patient registration and scheduling, medical insurance screening and verification. (Required)

Functional Accountabilities
Registration and Scheduling Services

Provide client support to parent/guardian via phone for any or all of the following: on-line registration help; scheduling, rescheduling and/or canceling of appointments whether by parent/guardian or department; inform patient/parent of any departmental scheduling guidelines associated with appointment; reschedule all appointments related to clinic maintenance cancellation.

Notify parent of the need for completed insurance referral form or any pre-authorization of treatment prior to scheduled appointment; discuss co-payment or payment in full requirements; counsel or refer parent to central business operation's financial counseling or establish a payment plan.

Complete calls in an accurate and timely manner; transfer calls to appropriate areas as needed; notify manager/supervisor of difficult calls (clarification re insurance, problem callers, etc.); seek appropriate resources to solve problems effectively .

Anticipate customer service needs to "prevent fires."

Enter appropriate notes in the system; obtain necessary information for accurate and complete documentation of all registration printouts, consent documents and other forms.

Anticipate customer service needs to "prevent fires."

Verifying Insurance/Authorization and Process Improvement

Work with insurance companies to verify insurance eligibility and coverage for anticipated services using EVS, ENVOY , Mamsi-online, UHC and calling insurance; obtain authorization and benefit information from insurance companies as appropriate; document authorization and information in Account Notes and fields.

Collect and verify demographic, PCP/referring physician and insurance information.

Make recommendations for internal process improvements.

Safety

Speak up when team members appear to exhibit unsafe behavior or performance

Continuously validate and verify information needed for decision making or documentation

Stop in the face of uncertainty and takes time to resolve the situation

Demonstrate accurate, clear and timely verbal and written communication

Actively promote safety for patients, families, visitors and co-workers

Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

The disclosed salary range includes the minimum and maximum rates within which Children’s National believes an individual’s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children’s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual’s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children’s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible.

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster.

Please note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.

Apply Now

Refine Your Search

member services representative jobs in kensington, md

Call Center Representative

Patient Services Representative

Call Center Operator - All Shifts

Patient Representative I

Technical Support Representative

Home Health Occupational Therapist OT

Senior Agent-Insurance

Clinical Social Work Supervisor

Full-Time Instructor Automotive Welding (Alexandria, VA)

Licensed Practical Nurse

X-ray Supervisor

Sales Canvassing Representative (Training & High Commission)

Certified High School Foreign Language Teacher

Licensed Practical Nurse (LPN) +$1,500 Sign on bonus

X-ray Supervisor

Direct Sales Representative- Residential

Licensed Practical Nurse (LPN)

Audit Manager - CPA Required

Home Health Visits - Physical Therapist

Outpatient Physical Therapist

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