Top 3707 Field support specialist Jobs in Kensington Md

Crisis Hotline Counselor (Afternoon/Evening)
EVERYMIND INC —Rockville, MD
- $23.43 - $30.03 an hour
- Full-time
- Writing skills
- Ability to climb stairs
- High school diploma or GED
- Paid training
- Paid holidays
Hazardous Materials Call Center Support Specialist
3E —Bethesda, MD
- $40,000 - $50,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Customer Support Specialist
Nevly Holdings Corp. —Washington, DC
- $60,000 - $85,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Training & development
- Paid parental leave
- Health insurance
Referral Authorization Specialist
Samaritan —Washington, DC
- $21.24 - $28.84 an hour
- Full-time
- Remote
- Heavy lifting
- HIPAA
- Mid-level
Quick Apply
Inventory Specialist
TAI Engineering —Silver Spring, MD
- $22 - $32 an hour
- 8 hour shift
- Military
- Office
- Forklift
- Profit sharing
- Health savings account
Quick Apply
People and Culture Specialist II- Onboarding/Offboarding
Modern Family Law —Washington, DC
- $105,000 - $120,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Commuter assistance
- Health savings account
Quick Apply
Junior Revenue Cycle Management (RCM) Specialist - REMOTE
CareTalk Health —Aspen Hill, MD
- $35 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Office
- Finance
- Health insurance
Quick Apply
Desktop Support Technician, Associate
LCG, Inc. —Bethesda, MD
- $28 - $32 an hour
- Computer Science
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Tech Support Specialist
Axinn —Washington, DC
- $36 - $41 an hour
- Full-time
- Hybrid work
- Google Workspace
- Bachelor of Science
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
8d
Telework US Government Grants Management Specialist / Grants Support Specialist
Arcetyp LLC —Bethesda, MD
- Full-time
- Remote
- Microsoft Outlook
- Mid-level
- Analysis skills
Quick Apply
Client Support & Administrative Specialist - Remote
Providenceinhomecareservice —Gaithersburg, MD
- $22 - $30 an hour
- Overtime
- Bilingual
- Google Workspace
- Microsoft Outlook
- Paid training
- Paid time off
Quick Apply
13d
Dell Federal Partner Technical Lead
FCN Inc. —Rockville, MD
- From $170,000 a year
- Full-time
- Hybrid work
- Background check
- 7 years
- Azure
- Paid holidays
- Disability insurance
Quick Apply
8d
Model-Based Systems Engineer III
ICI Services —Washington, DC
- Full-time
- Engineering
- Mid-level
- 4 years
- AD&D insurance
- Paid holidays
9d
ABA Therapist
Ivymount —Potomac, MD
- $35,673 a year
- Full-time
- Classroom
- Experience working with individuals with developmental disabilities
- Applied behavior analysis
- Health insurance
- Dental insurance
Quick Apply
Naval Architect III
ICI Services —Washington, DC
- Full-time
- Engineering
- Mid-level
- Supervising experience
- AD&D insurance
- Paid holidays
Naval Architect II
ICI Services —Washington, DC
- Full-time
- Engineering
- Mid-level
- Supervising experience
- AD&D insurance
- Paid holidays
Naval Architect IV
ICI Services —Washington, DC
- Full-time
- Engineering
- Supervising experience
- Team management
- AD&D insurance
- Paid holidays
Model-Based Systems Engineer IV
ICI Services —Washington, DC
- Full-time
- Engineering
- Software development
- Senior level
- AD&D insurance
- Paid holidays
7d
Software Engineer III
ICI Services —Washington, DC
- Full-time
- Computer Science
- Bachelor of Science
- System design
- AD&D insurance
- Paid holidays
7d
Site Safety Professional
J.E. Richards, Inc. —Fort Meade, MD
- $28 - $57 an hour
- 8 hour shift
- Background check
- CPR Certification
- OSHA
- Health savings account
- Health insurance
Quick Apply

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Crisis Hotline Counselor (Afternoon/Evening)

EVERYMIND INC -
Rockville, MD

Apply Now

Job Details

Full-time
$23.43 - $30.03 an hour

Benefits

Paid training
Paid holidays
Disability insurance
Health insurance
Dental insurance
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Referral program

Qualifications

Referral services for crisis intervention support
Writing skills
Zoom
Collaboration with board members
High school diploma or GED
Mental health resources facilitation
Video conferencing software
Client referral services
Emotional safety support
Collaborative technology platforms
Microsoft Teams
Productivity software
Video conferences (communication methods)
Clinical confidentiality policies
Video conferencing systems operation

Full Job Description

Want to make a difference? Come be a part of the amazing work EveryMind is accomplishing!

EveryMind is not just a name; it’s a catalyst for change. We believe in the inherent value and potential of every individual, every mind. With a commitment to the building blocks of mental health, we have been strengthening communities and empowering individuals since 1957. Through our direct services, advocacy, and community partnerships, we foster an ecosystem of support that cultivates thriving communities.

EveryMind is hiring 3 Crisis Hotline Counselors to join our dedicated team, providing vital support to individuals facing mental health challenges in Montgomery County, across Maryland, and nationwide. Our 24/7 crisis hotline offers compassionate listening, crisis intervention, and emotional support via phone, chat, and text.

Upcoming Training Class

Shift Openings: Afternoon & Overnight
Training Start Date: July 7th
Paid Training Schedule: September 8th –October 9th | Monday–Friday, 9:00 AM–5:00 PM (primarily in-person at our Rockville, MD office; includes holidays but with holiday pay)
All new hires must complete a five-week training to become certified and begin working their assigned fixed shift.

Compensation

Monday–Friday, 8 AM–8 PM: $23.43/hour (base rate)
Monday–Friday, 8 PM–8 AM (overnight): $26.73/hour (base + $3.30 differential)
Saturday & Sunday (daytime): $26.73/hour (base + $3.30 differential)
Saturday & Sunday (overnight): $30.03/hour (base + $6.60 differential)

Why Join EveryMind?

At EveryMind, we're not just a workplace, we're a mission-driven community committed to mental wellness for all.

Here's what you can expect when you join us:

A Recognized Top Workplace in Montgomery County (Bethesda Magazine)
Over 65 Years of service as a leading mental health nonprofit
210+ Team Members across 27 locations
Culture of Trust, Integrity, and Innovation

Your Benefits Package Includes:

Medical, Dental, and Vision Insurance Options
Employer-Paid Life & Long-Term Disability Insurance
401(k) Matching Program
47+ Days of Leave (Vacation, Sick, Wellness, Holidays, Birthday & More!)
Pay Increases for Licensure Advancements
Flexible Schedules & Remote Work Options
Employee Assistance Program
Referral Bonus Program
Employee Discount Program
Professional Development & Growth Opportunities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Provide hotline coverage for designated periods by phone, text and chat. Works on-site and/or remotely as a hotline specialist for all shifts within a 24/7 period.

2. Support visitors on phone, chat, and text, handling crises situations, including suicidal contacts and confidential information.

3. Effectively navigate multiple digital platforms simultaneously in a fast-paced environment.

4. Complete all required documentation before logging off at the end of the shift.

5. Report any service delivery, service quality and visitor-related issues to Shift/On-call Supervisor.

6. Be present and responsive in the virtual workspace during scheduled work time.

7. Maintain remote worksite to meet confidentiality, privacy and technological requirements.

8. Work onsite as required, at the minimum of twice a month.

9. Attend mandatory Hotline meetings, one on one supervision, supervision group and other meetings as scheduled.

10. Complete required training and continuing education units.

11. Attend community meetings and partnerships as needed.

12. Assist Hotline with administrative tasks and projects as assigned

13. Perform other duties as assigned.

Supervision to be exercised:

Occasional supervision of interns and volunteers.

Supervision to be received:

Reports to Hotline Team Supervisor.

Minimum Qualifications:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of the interactions on the Hotline and the content that is handled in the program, anyone who has a history of trauma or suicidality could be at risk of being triggered or re-traumatized. This is especially true for people who have experienced these issues within the past 12 months and therefore we do not recommend Hotline work if their experience is so recent.

Strong Personal Resilience and Mental Health:

Given the high-stress nature of the role, it is essential that candidates possess a high level of personal resilience and maintain stable mental health. This ensures that they are well-equipped to provide effective support and maintain the professional standards required for client care.

Education:

High school diploma or GED and two years of post-high school education. Some college coursework in Psychology, Social Work, or related field preferred

Experience:

One to three years’ work experience. Prior call-center experience, especially with a focus on providing emotional support, preferred.

Skills:

Strong interpersonal, written and verbal skills. Coordination and organizational skills. Must be able to work independently and multitask in a fast-paced environment and handle crises situations, including suicidal contacts and confidential information. Ability to identify appropriate resources and make referrals essential Strong computer skills with proficiency in Microsoft Office Suite, Zoom, Teams, and other technology platforms.

Abilities:

Effectively interact and work collaboratively in a flexible work environment with a variety of constituents including CEO, board members, clients and family members or caretakers, interns, volunteers, paid staff, and community partners. Ability to express ideas with clarity, confidence and sensitivity. Must be able to maintain confidentiality involving clients in accordance with organizational and federal guidelines. Must be comfortable working independently in a fast-paced environment and handling crises situations, including suicidal contacts. Ability to efficiently navigate multiple digital platforms simultaneously while actively listening and conversing with callers, documenting conversations, and communicating with supervisors (both verbally and in writing) in a fast-paced call center environment.

Physical and Emotional Demands:

The physical and emotional demands described here represent those that an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job's duties, the employee is frequently required to stand, walk, sit, use hands to finger dexterity, handle with hands and arms, climb stairs, balance, kneel, crouch, or talk and hear. The employee must be able to lift and/or move up to 35 pounds frequently. The job's specific vision abilities include close vision, distance vision, and the ability to adjust focus.

Working Conditions:

The work environment is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must be available to perform the duties of the job during the assigned schedule. The employee must pass a criminal background check. Certain job functions may require employee to pass a child sexual abuse and other criminal activity as well as a credit check. All staff providing services to staff or clients, must be free of illegal drugs and abuse of alcohol, and must be fully able to perform all required duties at all times.

Recruitment Process

Submit a complete application (including an up-to-date resume and responses to all application questions).
Application Review: If selected, you’ll receive an invitation to complete a phone screen & virtual assessment
Final In Person Interview with members of our hotline team.

Join us and be part of a team that truly makes a difference in people’s lives every day!

Apply Now

Refine Your Search

field support specialist jobs in kensington md

Crisis Hotline Counselor (Afternoon/Evening)

Hazardous Materials Call Center Support Specialist

Customer Support Specialist

Referral Authorization Specialist

Inventory Specialist

People and Culture Specialist II- Onboarding/Offboarding

Junior Revenue Cycle Management (RCM) Specialist - REMOTE

Desktop Support Technician, Associate

Tech Support Specialist

Telework US Government Grants Management Specialist / Grants Support Specialist

Client Support & Administrative Specialist - Remote

Dell Federal Partner Technical Lead

Model-Based Systems Engineer III

ABA Therapist

Naval Architect III

Naval Architect II

Naval Architect IV

Model-Based Systems Engineer IV

Software Engineer III

Site Safety Professional

I want to receive the latest job alert for field support specialist in kensington md

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