Top 16 Desk analyst Jobs in Kent, Oh

Cyber Security Analyst I
Fortress SRM LLC —Independence, OH
- $24 - $27 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Military
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Help Desk Analyst
Integra Connect Careers —Fairlawn, OH
- $50,000 - $65,000 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor of Science
- Mid-level
- Paid holidays
- Health insurance
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Service Desk Analyst
AtNetPlus —Stow, OH
- $45,000 - $50,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Health savings account
- Disability insurance
Quick Apply
10d
Dental Front Office Receptionist
Jennifer Jerome DDS, Inc —Akron, OH
- $15 - $21 an hour
- Full-time
- Background check
- Dental office
- HIPAA
- Free parking
- Continuing education credits
Quick Apply
IT Business Analyst- ERP
SOPREMA —Wadsworth, OH
- Up to $120,000 a year
- Full-time
- Background check
- 5 years
- ERP systems
- Paid holidays
- Health insurance
Quick Apply
Desktop Support Analyst II
DYOPATH —Akron, OH
- $31.68 an hour
- Monday to Friday
- Background check
- Clean driving record
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
6d
IT Support Analyst
ABARTA Coca-Cola Bev LLC —Cleveland, OH
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
Service Desk Analyst II
Great Day Improvements: A Family of Brands —Twinsburg, OH
- $23.72 - $33.00 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
IT Support Analyst
ABARTA Coca-Cola Beverages —Cleveland, OH
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
COMPENSATION ANALYST
Aultman Health Foundation —Canton, OH
- Full-time
- Writing skills
- Mid-level
- Office
13d
Business Analyst (Sr) - S/4 Service and Construction Mgmt Software
Tremco CPG Inc. —Beachwood, OH
- $105,000 - $125,000 a year
- Full-time
- Customer service
- English
- Analysis skills
- Paid holidays
- Health insurance
10d
Digital & IT Senior Analyst - Warehousing Systems
Parker Hannifin Corporation —Cleveland, OH
- Computer Science
- Mid-level
- Bachelor's degree

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Cyber Security Analyst I
Fortress SRM LLC —Independence, OH
Associate or Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or related field. Hands-on exposure to modern security tools, threats…
$24 - $27 an hour
Quick Apply
Desktop Support Analyst II
DYOPATH —Akron, OH
Valid driver's license with an acceptable driving record. Bachelor's Degree in Computer Science, Information Technology, or a related field; OR four years of…
$31.68 an hour
Quick Apply
6d

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Business Analyst (Family Support Systems Analyst)
State of Ohio - Department of Children and Youth —Columbus, OH
Must provide own transportation or in order to operate a state vehicle, you must have a valid driver’s license. Childbirth, Adoption, and Foster Care leave.
$34.96 - $37.75 an hour
1d
Help Desk Support Specialist
Franklin International —Columbus, OH
Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat requests for support in compliance with company policy.
Quick Apply

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desk analyst jobs near kent, oh

Cyber Security Analyst I

Fortress SRM LLC
Independence, OH

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Job Details

Full-time
$24 - $27 an hour

Qualifications

Customer communication
Windows
IP networking
CompTIA Security+

Full Job Description

The Cyber Security Analyst I is an entry-level position within Fortress SRM’s 24x7x365 Security Operations Center (SOC). This role supports the detection, analysis, and initial response to cybersecurity alerts and incidents across client environments under the guidance of senior analysts and SOC leadership.

The Analyst I focuses on foundational security operations, alert triage, monitoring, documentation, and client communication while developing core cybersecurity skills. This role is ideal for individuals early in their cybersecurity career seeking hands-on experience in a Managed Security Services Provider (MSSP) environment.

Work schedules are determined based on SOC coverage needs.

Key Responsibilities

Security Monitoring & Alert Triage

Monitor security alerts and tickets generated by SOC tools and client environments.
Perform initial triage of alerts related to endpoint protection, email security, patching, backups, and system health.
Identify false positives and escalate suspicious or confirmed threats according to documented procedures.
Follow established runbooks and Standard Operating Procedures (SOPs).

Incident Support

Assist senior analysts with security incident investigations and response activities.
Collect relevant logs, screenshots, and system information to support analysis.
Document incident details clearly and accurately in the ticketing system.
Escalate incidents promptly when thresholds or risk indicators are met.

Endpoint, Patching & Monitoring Support

Monitor alerts from RMM, EDR, backup, and monitoring tools.
Assist with patching validation and remediation tracking.
Support routine endpoint security tasks under supervision.
Help produce basic patching and monitoring reports.

Email & User Security

Assist with analysis of phishing, spam, and suspicious emails.
Support remediation steps such as user guidance, password resets, or isolation actions as directed.
Promote basic cyber hygiene and security awareness best practices.

Documentation & Operations

Maintain accurate and timely ticket notes, actions taken, and resolution summaries.
Follow client-specific procedures and escalation paths.
Contribute to knowledge base articles and operational documentation.
Participate in shift handoffs and SOC communications.

Learning & Development

Actively participate in training, shadowing, and mentorship opportunities.
Develop foundational skills in security tools, threat analysis, and incident handling.
Stay current on common threats, attack techniques, and defensive practices.

Required Qualifications

Education & Experience
- Associate or Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or related field
  OR equivalent military training/experience
  OR 0–2 years of relevant IT or cybersecurity experience.
Exposure to one or more of the following areas preferred:
- IT support or service desk
- Security monitoring or SOC environments
- Basic networking or system administration
- Vulnerability scanning or patching support
Certifications
- CompTIA Security+ (required or ability to obtain within defined timeframe)
- CompTIA A+ or Network+ preferred
- Interest in pursuing advanced security certifications encouraged
Technical Skills (Foundational)
- Basic understanding of Windows and macOS operating systems
- Familiarity with Active Directory and user account management
- Awareness of common cybersecurity threats (phishing, malware, ransomware)
- Basic understanding of networking concepts (IP, DNS, VPN)
- Willingness to learn SIEM, EDR, and security monitoring tools

Core Competencies

Team-Oriented – Works well with peers and senior analysts in a collaborative SOC environment.
Attention to Detail – Accurately documents findings and follows procedures.
Analytical Curiosity – Asks questions and seeks to understand alerts and outcomes.
Adaptability – Comfortable working shifts in a fast-paced, alert-driven environment.
Client Awareness – Understands the importance of clear, professional communication.
Reliability – Demonstrates consistent attendance, punctuality, and accountability.

Why Join Fortress SRM

Entry point into a professional cybersecurity career within a real-world SOC.
Hands-on exposure to modern security tools, threats, and client environments.
Structured learning, mentorship, and clear career progression to Analyst II.
Supportive team culture focused on growth, training, and operational excellence.
Opportunity to build a strong cybersecurity foundation across multiple industries.

This shift works Wednesday - Saturday 9:30PM - 7:30AM EST.

Quick Apply

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desk analyst jobs in kent, oh

Cyber Security Analyst I

Help Desk Analyst

Service Desk Analyst

Dental Front Office Receptionist

IT Business Analyst- ERP

Desktop Support Analyst II

IT Support Analyst

Service Desk Analyst II

IT Support Analyst

COMPENSATION ANALYST

Business Analyst (Sr) - S/4 Service and Construction Mgmt Software

Digital & IT Senior Analyst - Warehousing Systems

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