Top 4221 Specialist, order management Jobs in Kent, Oh

REMOTE Special Order Escalation Specialist
Signet Jewelers —Akron, OH
- $21 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
6d
HOME CARE - RN CASE MANAGER
Aultman Health Foundation —Canton, OH
- Weekends as needed
- Nursing
- RN License
- Computer literacy
Intervention Specialist - Harvard Avenue
Performance Academies —Cleveland, OH
- $53,000 - $58,000 a year
- Full-time
- Classroom
- Google Workspace
- Mid-level
- Disability insurance
- Health insurance
Intervention Specialist
Oakmont Education —Akron, OH
- Background check
- Classroom
- Experience working with individuals with disabilities
Quick Apply
Intervention Specialist
Oakmont Education —Akron, OH
- $58,000 - $62,000 a year
- Background check
- Classroom
- Experience working with individuals with disabilities
Quick Apply
Intervention Specialist
Oakmont Education —Akron, OH
- Full-time
- Background check
- Classroom
- Experience working with individuals with disabilities
- Health savings account
- AD&D insurance
Quick Apply
Math Teacher
Oakmont Education —Akron, OH
- $52,000 - $57,000 a year
- Classroom
- Computer science
- High school
Quick Apply
Clinical Pharmacist-Home Infusion
VAR Incorporated, DBA Summa's Home Infusion —Akron, OH
- $60 - $65 an hour
- Weekends as needed
- Background check
- Bachelor of Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
IT Specialist
Trailhead Biosystems Inc. —Beachwood, OH
- $70,000 - $75,000 a year
- Full-time
- 3 years
- SharePoint
- In-person
- Relocation assistance
- Health insurance
Quick Apply
Intervention Specialist
ATC Youngstown —Garfield Heights, OH
- $45.50 an hour
- Full-time
- Classroom
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
Registered Nurse (RN)
The Pavilion at Canal Fulton for Nursing and Rehabilitation —Canal Fulton, OH
- Full-time
- CPR Certification
- Nursing
- Skilled nursing facility
- 401(k)
- Paid time off
Quick Apply
Senior Estimator/Project Manager
J.D. Williamson Construction Co., Inc. —Tallmadge, OH
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Construction site
- Health insurance
- 401(k)
Quick Apply
Applications Specialist
WARDJet LLC —Tallmadge, OH
- $29 - $36 an hour
- Full-time
- Background check
- Up to 50% travel
- Mid-level
- Health savings account
- Health insurance
Quick Apply
1d
Senior Research & Development Specialist – Wet Chemistry
Jetpack Shipping —Akron, OH
- $80,000 - $95,000 a year
- Full-time
- 5 years
- ERP systems
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Engineering Technician I
SDMyers —Tallmadge, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Engineering
Quick Apply
Onboarding Specialist
Stratos Wealth Partners —Beachwood, OH
- $65,000 - $70,000 a year
- Full-time
- Hybrid work
- 6 years
- Microsoft Outlook
- Bachelor of Science
- Health savings account
- Health insurance
Geotechnical Field Professional
Geo-Technology Associates Inc. —Alliance, OH
- Clean driving record
- Civil engineering
- Construction site
- Paid holidays
- Disability insurance
Quick Apply
Certified HVAC Technician
Owner's Management Company —Bedford, OH
- $27 - $32 an hour
- Full-time
- Clean driving record
- Residential
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Account Manager
Hemlock Landscapes, Inc. —Chagrin Falls, OH
- $55,000 - $75,000 a year
- Full-time
- Mid-level
- 3 years
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
Licensed Professional Counselor
Headway —Ohio
- Up to $110.91 an hour
- Remote
- Private practice
- Master's degree
- Senior level

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REMOTE Special Order Escalation Specialist

Signet Jewelers -
Akron, OH

Apply Now

Job Details

Full-time
$21 an hour
6 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Referral program

Qualifications

Microsoft Word
Vendor relationship building
Microsoft Excel
Microsoft Outlook
Word embeddings
Employee relationship building
High school diploma or GED
Vendor relationship management
Vendor communication
Cross-functional collaboration
Stakeholder relationship building
Cross-functional communication

Full Job Description

We have many opportunities available on our other career site pages. Click here to link to our careers page!

Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

The Special Order Escalation Specialist plays a key role in supporting retail store teams, customers, vendor partners, and internal business partners throughout the order lifecycle. This position is responsible for managing order-related communications, resolving issues, coordinating with vendors, and ensuring special orders are processed accurately and efficiently.

The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. Strong communication, problem-solving, and relationship-building skills are essential to success in this role.

Key Responsibilities

Serve as a primary point of contact for store teams regarding special order inquiries and requests.
Manage and respond to incoming emails, cases, and requests in a timely and professional manner.
Coordinate with vendor partners to obtain order updates, resolve issues, and ensure timely fulfillment.
Review and process escalated order concerns, identifying appropriate solutions and next steps.
Monitor order activity and proactively address issues that may impact delivery, customer satisfaction, or order accuracy.
Generate and distribute reports to vendors and internal business partners.
Communicate with cross-functional teams to resolve order, replacement, and fulfillment concerns.
Maintain accurate records and documentation within company systems.
Support internal communication channels by assisting team members with questions and order-related concerns.
Participate in team chat support and shared inbox management.
Ensure all customer and order information is handled accurately and professionally.
Identify opportunities for process improvement and contribute to a positive customer experience.

Qualifications

Education: High School Diploma or equivalent required.
Minimum of one year of experience in customer service, order management, operations support, retail support, or a related field.
Proficiency in Microsoft Outlook and Excel; working knowledge of Microsoft Word.
Strong verbal and written communication skills.
Exceptional attention to detail and organizational abilities.
Ability to manage multiple tasks and priorities simultaneously.
Strong problem-solving and critical-thinking skills.
Ability to collaborate effectively with internal teams, external partners, and vendors.
Demonstrated ability to follow through on commitments and meet performance expectations.
Adaptable and comfortable working in a fast-paced, evolving environment.
Strong customer service mindset with a focus on delivering positive outcomes.

Preferred Qualifications

Experience working with order management, customer service, logistics, fulfillment, or retail operations.
Experience using case management, CRM, or ticketing systems.
Experience working with external vendors or business partners.

Why You'll Love Joining Our Team

Join an inclusive, diverse culture where you matter
Work safely and comfortably from home—we provide all necessary equipment
Competitive starting pay of $21.00/hour, plus seasonal overtime opportunities
Employee discounts
Earn referral bonuses when your recommended hires complete 60 days!
Comprehensive healthcare, dental, and vision insurance to keep you and your family covered
Allotted Paid time Off
Generous 401(k) matching after just one year to help secure your financial future

Apply Now

Refine Your Search

specialist, order management jobs in kent, oh

REMOTE Special Order Escalation Specialist

HOME CARE - RN CASE MANAGER

Intervention Specialist - Harvard Avenue

Intervention Specialist

Intervention Specialist

Intervention Specialist

Math Teacher

Clinical Pharmacist-Home Infusion

IT Specialist

Intervention Specialist

Registered Nurse (RN)

Senior Estimator/Project Manager

Applications Specialist

Senior Research & Development Specialist – Wet Chemistry

Engineering Technician I

Onboarding Specialist

Geotechnical Field Professional

Certified HVAC Technician

Account Manager

Licensed Professional Counselor

I want to receive the latest job alert for specialist, order management in kent, oh

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