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Resource Navigation Program Specialist

City of Auburn, WA -
Auburn, WA

Apply Now

Job Details

Part-time
$37 - $40 an hour

Qualifications

HIPAA compliance
HIPAA
Driver's License
Driving
Healthcare privacy protection

Full Job Description

Position Details

This position is open until filled, with applications reviewed on an ongoing basis beginning Tuesday, May 26th.

The schedule for this part-time position will range from 20–27 hours per week and is anticipated to be:

Tuesday: 8:30 a.m. – 5:00 p.m. (8 hours)
Wednesday: 8:30 a.m. – 5:00 p.m. (8 hours)
Thursday: 1:00 p.m. – 5:00 p.m. (4 hours)

The Auburn Senior Activity Center manages the Auburn Senior Resources Program funded by the King County Veterans, Seniors, and Human Services Levy. This position will be part of that program. For the remainder of 2026, the schedule for this limited hour position will be 20-27 hours/week. Based on the success of the program and numbers of clients serviced, additional grant funding may be available for this position in 2027 and beyond.

Under guidance from the Resource Navigation Program Coordinator and City of Auburn Senior Center Manager, the selected individual will be responsible for providing information, assistance, and services for seniors that promote activities that will help to meet their personal, social, behavioral, and emotions needs. This person will exercise some independent judgement and decision making to support and implement programs and projects.

Primary Duties

Some primary duties include:

Supports and assists Resource Navigation Coordinator in case management, consultation, and crisis management services at the center. When necessary, may make home visits to home-bound seniors who live within the designated (Auburn Senior Center, Pacific Senior Center) boundaries.
Supports the documentation and maintenance of all client files, case notes, monthly reports; supports clients in an accurate and timely manner; supports the interviewing, coordinating, and referral of participants to appropriate resources that have been identified.
Assists by advocating for individual seniors at the system level to remove institutional barriers and minimize inequities.
Assists in facilitating support and educational groups that responds to the needs of participants.
Performs outreach activities within the center and within the boundaries to connect seniors to the community at the center(s) and/or the larger community in which they live.
Provides information, assistance, and referrals to seniors and their family members in accessing needed services.
Participates in Senior Center events as a part of the overall staff team.
Completes typing, data input, filing, and other clerical and office tasks as assigned.
Assists in marketing, publicizing, and recruiting senior citizens to the Resource Navigation Program.
Maintains safety standards and requirements.
Contributes to the development and maintenance of a cohesive staff and volunteer team, works cooperatively with all staff, and shares in operational responsibilities.
Demonstrates an eagerness to learn and enhances skills that promote equity and inclusion.
Operates a variety of office machinery including, but not limited to, computers, copiers, and facsimile machine.
Communicates effectively and professionally in the English language, both verbally and in writing; writes reports and correspondence as needed.
Works effectively with individuals of varying backgrounds and service needs.
Regular, reliable, and punctual attendance at their designated worksite to support business operations, team goals, and the public.
Works effectively under pressure and with frequent interruptions; is able to prioritize and problem solve individually and with other team members.
Completes work and projects in a thorough and timely manner, which may include working with budgets.
Understands and follows directions from supervisors, posted work rules, and procedures.
Works courteously and effectively with staff members, supervisor, other employees, general public, public officials, and other service providers, both in person, in writing, and over the telephone; assisting them with a wide variety of information.
Operates a motor vehicle requiring a standard driver's license.
Shows initiative in performing job functions.
Attends daytime, evening, and weekend meetings and events as required in the performance of job duties; therefore, adjusted work schedule may be required on certain days.
Performs other duties as necessary and/or assigned.

Minimum Qualifications

College-level course work in social work plus two (2) years’ experiences in a human service field, OR combination of education, training, and successful experience that indicates the applicant would successfully complete the primary functions listed above. Knowledge and experience in state and federal information privacy laws including, but not limited to, Health Insurance Portability and Accountability Act (HIPAA) is required.

Knowledge of Casebook and/or other data management systems is highly desired.

Bachelor’s degree is highly desired.

LICENSE REQUIRED
Possess and retain Washington State Driver's License without impending loss at time of appointment and throughout employment.

Additional Information

WORK CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The majority of work is conducted indoors in a clean, climate-controlled setting with a moderate noise level. Some work may be conducted in the homes of participants with environments that can vary and cannot be guaranteed. While performing the duties of this job, the incumbent is regularly required to sit, talk, and hear; frequently required to work and use hands to finger, feel, and/or handle writing utensils, computers, and office supplies. The employee is frequently required to stand, walk, and reach with hands and arms; occasionally required to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, color, peripheral vision, depth perception, and the ability to adjust focus. The employee is required to maintain confidentiality of information. The employee may be required to deal with disgruntled individuals requiring the use of conflict management skills. The employee is required to maintain professional composure, tact, patience, and courtesy always.

REPORTING RELATIONSHIPS

Under the general direction of the Senior Center Manager, the employee works within the guidelines of established policy with work direction provided by the Resource Navigation Program Coordinator. The employee will exercise some independent judgment and decision making to develop and implement programs and projects. Unusual problems or special requirements are referred to the Senior Center Manager for resolution. Performance is reviewed through observation of activities and results, periodic discussion, and formal review.

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
Team Auburn values diverse perspectives and life experiences and welcomes applications from people who will help us consistently demonstrate the values of equity, respect, and partnership. The department encourages people of all backgrounds to apply, including Black, Indigenous, and people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans. Individuals interested in joining our team must be committed to racial, social, and economic equality for ALL people in our community.

The City of Auburn is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To learn more about the Inclusive Auburn initiative, please visit:

https://www.auburnwa.gov/city_hall/mayor/inclusive_auburn.

READY TO APPLY?
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format or would like to request accommodation or assistance in the application or assessment process, please contact the recruiter listed on this job announcement.

Selection procedure:
The City of Auburn is dedicated to building an inclusive, informed city, with opportunities for all. In alignment with that goal, the City has adopted an anonymous application process that prevents hiring managers from seeing personal identifiers, including names, addresses, and other similar information. This eliminates the possibility of unintentional or implicit bias during the initial screening of applications. For that reason, hiring managers will not be viewing any attachments to your application, including a cover letter or resume, during the initial screening.

Please make sure to submit a complete, detailed, and updated job application, and thoroughly answer the supplemental questions prior to the submission deadline! You must meet the minimum qualifications to move forward in the screening process.

RECRUITMENT PROCESS
If identified as a top candidate, a thorough background check, as well as reference check and driving abstract review, will be required before an official position appointment will be offered.

Communication from the City of Auburn:
We primarily communicate via e-mail during the recruitment process. E-mails from auburnwa.gov and/or governmentjobs.com should be placed on your safe domain list to ensure you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders.

Contact information:
If you have any questions, please contact Brianna Winters, HR Coordinator, by email at [email protected], by phone at 253-349-0414.

Apply Now

Refine Your Search

senior program coordinator jobs in kent, wa

Resource Navigation Program Specialist

Memory Care Program Coordinator

Senior Administrative Coordinator - Doula Program

Program Specialist – Family Caregiver Support Program (Bilingual in Chinese)

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