Top 232 technical support Jobs in kent, wa

Customer Support Agent Saas
Easy Truck Shop —Pacific, WA
- $45,000 - $65,000 a year
- Full-time
- Customer service
- Mid-level
- Office
Quick Apply
Public Safety Systems Technician
Kitsap 911 —Bremerton, WA
- $39.04 - $53.70 an hour
- Overtime
- Pass drug screening
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
3d
IT Support Technician
Reliant Group —SeaTac, WA
- $24 - $27 an hour
- Weekends as needed
- English
- Windows
- IT
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Technician
System One —Bellevue, WA
- $17 - $30 an hour
- Contract
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Tech I
General Plastics Manufacturing Company —Tacoma, WA
- $26 - $36 an hour
- Overtime
- Azure
- Office
- Microsoft Office
- Profit sharing
- Paid holidays
Quick Apply
15h
IT Help Desk Support
MV Transportation —Kent, WA
- $37.80 - $40.95 an hour
- Full-time
- Background check
- Addiction Medicine
- Pass drug screening
- Health savings account
- AD&D insurance
Help Desk Technician
KELLEY CREATE —Kent, WA
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
Help Desk Specialist
HealthPoint —Renton, WA
- $22.50 - $32.41 an hour
- Clean driving record
- Windows
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
Customer Service Coordinator
Penske Truck Leasing and Logistics —Kent, WA
- $28.50 an hour
- ASE Certification
- Ability to walk for extended periods
- Pass drug screening
Technology Support Services - Summer Temp
Kent School District —Kent, WA
- $17.13 an hour
- Temporary
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
Tier 1 Technician (In-Office)
Clearbridge Business Solutions —Kent, WA
- Full-time
- Hybrid work
- Writing skills
- Office
- Windows
- Opportunities for advancement
Quick Apply
Customer Service Representative Specialist
Motion Industries (MOT) —Kent, WA
- $29.81 - $38.73 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Temporary-Technical Support Analyst
Tommy Bahama —Auburn, WA
- $17.13 - $29.00 an hour
- Part-time
- Mid-level
- High school diploma or GED
- 1 year
- Dental insurance
- Paid time off
IT Desk Side Support Technician II - Aerospace Industry
Hytek Finishes —Kent, WA
- $27 - $38 an hour
- Overtime
- Pass drug screening
- Mid-level
- Windows
- Profit sharing
- Paid holidays
Quick Apply
3d
IT Service Desk TSR
Costco Wholesale —Seattle, WA
- $26.44 - $34.62 an hour
- Mid-level
- US work authorization
- Scripting
- AD&D insurance
- Employee stock purchase plan
8d
Customer Support Advocate
Gosiger —Kent, WA
- $70,000 - $80,000 a year
- Microsoft Word
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Senior IT Technician (Client-Facing, In-Office – Bellevue, WA)
NerdsToGo - Bellevue —Bellevue, WA
- $28 - $37 an hour
- Full-time
- Background check
- Customer service
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Senior IT Service Engineer
Executech —Seattle, WA
- $80,000 - $100,000 a year
- Full-time
- Azure
- Continuous improvement
- Mentoring
Quick Apply
9d
Server and Customer Service
Pizza Hut —Kent, WA
- $17.13 - $17.63 an hour
- Full-time
- Serving
- Quick service & fast food restaurant
- 16+ years old
- AD&D insurance
- Disability insurance
Quick Apply
Customer Support I, Customs Compliance
Magaya Corporation —Seattle, WA
- $19 - $22 an hour
- Full-time
- Remote
- Computer literacy
- Research
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
8d

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technical support jobs near kent, wa

Customer Support Agent Saas

Easy Truck Shop
Pacific, WA

Quick Apply

Job Details

Full-time
$45,000 - $65,000 a year

Qualifications

Non-technical user support
Customer service
Customer support ticket management
SaaS
Client interaction via phone calls

Full Job Description

Customer Support Agent – Easy Truck Shop (ETS) Full-Time | Seattle, WA | SaaS | Heavy Duty Repair Shop Management Software

About Easy Truck Shop

Easy Truck Shop (ETS) is a fast-growing, web-based shop management platform built specifically for truck shop owners. We help shops streamline their operations, manage work orders, track parts, and grow their business — all in one place. As a young and ambitious SaaS company, we move fast, iterate often, and are building a team of people who want to grow with us for the long haul.

The Role

We're looking for a sharp, people-first Customer Support Agent to join our growing team. You'll be the first line of support for our clients — helping them get the most out of the ETS platform, troubleshooting issues, and turning frustrated users into confident, loyal customers. This is a high-impact role where your work directly shapes the customer experience and product feedback loop.

What You'll Do

Respond to customer inquiries via Intercom, email, and internal communication channels in a timely and professional manner
Guide clients through the ETS platform with clear, step-by-step instructions and live demonstrations
Diagnose and troubleshoot software issues, escalating to the technical team when necessary using our ticket management system
Log, track, and follow up on support tickets to ensure full resolution and customer satisfaction
Collaborate with internal teams via Slack to relay client feedback, bugs, and feature requests
Maintain accurate records of customer interactions and resolutions in the CRM system
Contribute to the development of support documentation, FAQs, and how-to guides
Identify patterns in support issues and proactively surface them to the product team

What We're Looking For

Skills & Qualifications

Proficient typist with strong written and verbal communication skills
Experience with CRM systems, helpdesk platforms (Intercom preferred), and ticketing tools
Comfortable using team communication tools such as Slack
Tech-savvy — able to quickly learn new software and explain it clearly to non-technical users
Strong problem-solving skills with a calm, solution-oriented mindset
Highly organized with the ability to manage multiple open tickets simultaneously
Experience in SaaS customer support or a technical support role is a plus
Background in trucking, fleet management, or auto/truck repair is a bonus — but not required

What Makes You Stand Out

You genuinely enjoy helping people and take pride in a problem being fully solved
You communicate with empathy and clarity, even with frustrated customers
You're proactive — you don't wait to be told, you flag issues and suggest improvements
You're comfortable in a fast-paced, evolving environment where no two days are identical

What to Expect

A dynamic, startup environment where your voice matters and your contributions are visible
Room to grow — ETS is scaling quickly and we promote from within
Collaboration with a tight-knit, passionate team across support, product, and sales
Ongoing training and access to internal tools to help you do your job well
The opportunity to become a product expert and a trusted advisor to our clients
In person position only. Excpected to work from an office with other team members.

Compensation & Details

Full-time position
Competitive salary based on experience
Bonuses based on performance.

Pay: $45,000.00 - $65,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in kent, wa

Customer Support Agent Saas

Public Safety Systems Technician

IT Support Technician

Helpdesk Technician

IT Tech I

IT Help Desk Support

Help Desk Technician

Help Desk Specialist

Customer Service Coordinator

Technology Support Services - Summer Temp

Tier 1 Technician (In-Office)

Customer Service Representative Specialist

Temporary-Technical Support Analyst

IT Desk Side Support Technician II - Aerospace Industry

IT Service Desk TSR

Customer Support Advocate

Senior IT Technician (Client-Facing, In-Office – Bellevue, WA)

Senior IT Service Engineer

Server and Customer Service

Customer Support I, Customs Compliance

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