Top 752 Customer service representative Jobs in Kent Oh

Call Center Representative
Fleet Response —Hudson, OH
- $16 an hour
- Overtime
- Computer literacy
- Windows
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Customer Service Representative
CFS —Kent, OH
- $43,000 - $46,000 a year
- Monday to Friday
- Office
- High school diploma or GED
- Computer skills
2d
Customer Service Representative
Boxout —Hudson, OH
- $18.50 - $19.50 an hour
- Full-time
- Office
- Organizational skills
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Roto-Rooter Plumbing & Drain —Wadsworth, OH
- $20 - $22 an hour
- Full-time
- Office
- Analysis skills
- 1 year
- Opportunities for advancement
Quick Apply
2d
Customer Service Representative/Automotive
Ellsworth Auto Body —North Canton, OH
- $17 - $19 an hour
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
- Health insurance
- 401(k)
Quick Apply
Customer Care Representative
Home Genius Exteriors —Streetsboro, OH
- $20 an hour
- Full-time
- Writing skills
- Computer skills
- Communication skills
Quick Apply
Customer Service Assistant 2 - 20060885
State of Ohio - Natural Resources —Akron, OH
- $23.65 - $28.76 an hour
- Online Application
- Sales
- Word processing
- Computer literacy
- Paid holidays
- Health insurance
2d
Customer Service Associate
People Architects —Stow, OH
- $24 - $28 an hour
- Full-time
- Basic math
- High school diploma or GED
- In-person
- Profit sharing
- Disability insurance
Quick Apply
3d
Customer Advocate, Remote
Disabled Veteran Solutions —Akron, OH
- From $17 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Ravenna, OH
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Representative
Home Genius Exteriors —Kent, OH
- $23 - $50 an hour
- Full-time
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
U-Haul —Kent, OH
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Medical Call Center Agent
Optum —Cuyahoga Falls, OH
- $16 - $29 an hour
- 8 hour shift
- 18 years or older
- Microsoft Outlook
- Computer literacy
- Paid training
1d
Customer Service Representative (Part-Time)
Dayton Freight —Kent, OH
- Part-time
- Office
- Data entry
- Organizational skills
Customer Service Representative (Full-Time)
Dayton Freight —Kent, OH
- Full-time
- Office
- Data entry
- Organizational skills
- AD&D insurance
- Paid holidays
Customer Service Associate I
Dollar Tree —Kent, OH
- $11.00 - $11.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate II
Dollar Tree —Kent, OH
- $11.50 - $12.00 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Account Specialist
SPIROL Shim Division —Stow, OH
- From $21.25 an hour
- Full-time
- Office
- In-person
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Client Coordinator
Maxim Healthcare —Canton, OH
- $22 - $25 an hour
- Full-time
- Office
- High school diploma or GED
- 1 year
- Profit sharing
- Commuter assistance
Quick Apply
9d
Customer Care & Service Specialist
Frontline International Inc. —Cuyahoga Falls, OH
- $18 - $20 an hour
- Full-time
- Customer service
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
11d

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Call Center Representative

Fleet Response -
Hudson, OH

Quick Apply

Job Details

Full-time
$16 an hour

Benefits

Opportunities for advancement

Qualifications

Computer operation
Windows
Math

Full Job Description

Fleet Response’s mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters opportunity, integrity, and excellence. Our mission would not be possible without an environment that is created from mutual trust and respect, coupled with a commitment to diversity, equity & inclusion

Our commitment to diversity, equity & inclusion aligns with our corporate values and is supported at the highest levels in the Company. Diversity helps to drive new business, fuel innovation, and attract and retain the best employees. It makes a difference in the workplace, marketplace, and community advancing the way we live and work.

Are you interested in joining a fast growing and customer focused company that is constantly rated as one of the Top Workplaces in Northeast Ohio? Do you feel that hard work should pay off and you value things like workplace flexibility, career advancement opportunities, a positive culture, and a genuine feeling that you belong to a team? If so, you would be perfect for Fleet Response.

Fleet Response specializes in providing services to corporations who self-insure physical damages to their fleets. Built from an insurance background with an eye for detail, Fleet Response prides itself on offering a variety of customized services to all our clients.

Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative. The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties.

Job Summary

Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative. The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties. Provides customer service to clients/drivers by answering all calls and recording interviews into the computer or directing callers to appropriate departments.

Essential Duties and Responsibilities: Including the following, other duties may be assigned.

Answers calls in a professional manner. Directs all non-rental or claim calls to appropriate department or person. Takes message or forward to voicemail as necessary.
Talks with clients/drivers by phone to assist them with obtaining a rental vehicle, reporting of an accident or glass claim, and help in receiving roadside assistance. Notifies management immediately of any crucial situation.
Back up operator calls.
Obtains all required information from caller and accurately inputs information into computer system.
Locates nearest rental agency or body shop and provides client/driver with all necessary information.
Deal with any outside vendor problems/questions as necessary.
Contacts tow/glass to arrange for tows or glass repair and warm transfers callers.
Communicates with the client to receive approval for rental upgrades, drop fees or any other request that is outside of client parameters.
Assists clients/drivers with any questions or problems relating to their car rental or claim. When necessary refers callers to proper department or management for additional assistance.
Backs up all fax/email claims submitted
Communicates with all contacts in a highly professional and courteous manner at all times.
Assist other departments as necessary with projects

Evening Essential Duties and Responsibilities:

Send loss notices on non-drivable vehicles.
Handle notifications on serious injuries/fatalities as needed based on client parameters.
Send assignments to body shops for non-drivable vehicles when necessary.
If In-house Enterprise Representatives are not available or it’s after 4:50pm. Contacts rental car companies to arrange for a rental car and confirms reservations.
Ensure proper transferring of phone lines
Making sure office is closed down properly prior to locking up

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED): or minimum six months related experience and/or training; or equivalent combination of education and experience. Prior customer service, call center, and/or car rental experience preferred.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

TECHNICAL SKILLS: Ability to use the computer to access e-mail and the internet and basic Windows skills.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Work Schedule

Throughout the training period, your schedule may vary contingent upon your trainer’s shift. Following your training period, you will be officially assigned a shift. Initially, this position requires full in-office presence for the first 90 days - however, hybrid schedules may become available after this initial period. Occasionally, mandatory overtime is required.

About Fleet Response

Fleet Response provides claims management, accident management, driver safety training, subrogation services with a focus on customers and technology Built from an insurance background, we helped to create today’s risk-conscious model of fleet and accident management. We help you manage risk by working to reduce accidents, constrain the cost of vehicle repair, get vehicles back in service faster, and maximize reimbursement through subrogation.

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Refine Your Search

customer service representative jobs in kent oh

Call Center Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative/Automotive

Customer Care Representative

Customer Service Assistant 2 - 20060885

Customer Service Associate

Customer Advocate, Remote

Pharmacy Customer Service Associate

Customer Service Representative

Customer Service Representative

Medical Call Center Agent

Customer Service Representative (Part-Time)

Customer Service Representative (Full-Time)

Customer Service Associate I

Customer Service Associate II

Customer Account Specialist

Client Coordinator

Customer Care & Service Specialist

I want to receive the latest job alert for customer service representative in kent oh

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