Top 16 Application support analyst ii Jobs in Kentucky

Application Support Analyst II
Jack Henry —Louisville, KY
- Full-time
- Remote
- Mid-level
- Travel
- Organizational skills
1d
Application Support Analyst II (Back Office Credit Union)
Jack Henry —Louisville, KY
- $48,350 - $72,450 a year
- Extended hours
- Remote
- Research
- Mid-level
- 2 years
Systems Analyst II
Amentum —Fort Campbell, KY
- $65,000 - $70,000 a year
- Full-time
- 5 years
- Office
- Windows
- Employee stock purchase plan
- Paid holidays
8d
Senior CloverLeaf Integration Analyst, IS Patient Services, Fully Remote
Norton Healthcare —Louisville, KY
- Full-time
- Remote
- Bachelor's degree
- Mentoring
- Scripting
Analyst BSA, I, II, or Sr.
Boardwalk Pipelines —Owensboro, KY
- Full-time
- Computer Science
- Mid-level
- Office
Banking Back Office Operations Analyst II (Traveling)
Jack Henry —Louisville, KY
- Extended hours
- Up to 50% travel
- Mid-level
- Finance
Pipeline Safety Management Systems Analyst II or Sr.
Louisville Gas & Electric Co —Louisville, KY
- Part-time
- Engineering
- Mid-level
- 3 years
1d
Financial Analyst I/II/III
Boardwalk Pipelines —Owensboro, KY
- Full-time
- Oracle
- Bachelor of Science
- Mid-level
Director, Financial Crimes Advisory Data & Analytics (External Consulting) - Remote, U.S.
AML RightSource, LLC —Frankfort, KY
- $170,000 - $200,000 a year
- Full-time
- Remote
- Microsoft Excel
- 8 years
- SQL
- Paid holidays
- Dental insurance
Quick Apply
1d
Vibration Analyst
HECO —Lexington, KY
- $78,000 - $95,680 a year
- Full-time
- Mid-level
- Analysis skills
- Travel
Quick Apply
Analyst/Strategist II - Grant Management Office (PL&W)
Presbyterian Church USA —Louisville, KY
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Paid holidays
- Disability insurance
Quick Apply
Accounting Analyst II/ III/ Sr
Boardwalk Pipelines —Owensboro, KY
- Full-time
- Oracle
- CPA
- 5 years
Accounting Analyst II
Catalent —Winchester, KY
- Email
- Mid-level
- Finance
- Bachelor's degree
- Paid holidays
- Health insurance

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Jack Henry —Louisville, KY
Provide software support by answering questions related to system functions, features, and usage—both remotely and on-site. Silverlake or 20/20 experience.

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Application Support Analyst II

Jack Henry -
Louisville, KY

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Job Details

Full-time
1 day ago

Qualifications

Post-sales product instruction
Customer communication
On-site technical support
Financial services customer support
Client onboarding
Testing (project management phases)
Business analysis
Software implementation
Training material drafting
Mid-level
Software installation
Enterprise software support
User training (technical support)
Task prioritization
Issue tracking
Desktop applications
Software documentation
Organizational skills
Credit union experience
Productivity software
Banking product expertise
End user technical writing
Achieving project delivery timelines
2 years
Communication skills
Project stakeholder communication
Cross-functional communication

Full Job Description

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.

Jack Henry is currently looking for a Card Services Application Support Analyst to join our team. Our Symitar Card Services Application Support Analyst is responsible for ensuring that all phases of their assigned projects/cases (Online ATM processing, Online Debit, or Shared Branching) are completed successfully and according to agree upon timelines. This can include balancing online network transactions, testing of network specification edit, certification testing, training client, and troubleshooting card issues.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville, KY; Springfield, MO; or Monett, MO.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you’ll be responsible for:

Analyzes the customer’s existing products/processes and consults with customers to map the existing system to the Jack Henry product.
Prepares the customer for the installation, takes the customer through the installation process, and provides training or support to the customer post-installation.
Oversees/performs system set-up for customer (i.e., parameter set-up, creates job files for processing, etc.). Ensures related business processes will run on software.
Provides software support/guidance by answering questions on function, features, and usage of software products. Support may be at the customer site or remote.
Communicates the customer’s needs/expectations with programmers, other team members, and team leader.
Maintains effective communication with customer throughout entire project/case.
Identifies/maintains customer issues and ensures proper resolution. Maintains customer issue list by application and ensures all are forwarded to the appropriate personnel for resolution.
Prepares training materials and documentation for customers and internal users.
May perform other job duties as assigned.

What you’ll need to have:

Minimum of 2 years experience in the financial or credit union industry.
Minimum of 25% travel required.

What would be nice for you to have:

Experience working with or using the Symitar core.
Excellent verbal and written communication skills a must.
Excellent organizational skills and ability to prioritize work under pressure is a necessity.
Knowledge of Jack Henry products, equivalent competitor products, and understanding of application functions.
Computer skills with knowledge of applications including Microsoft Office Suite.
Business operations and procedures including concepts, structures, etc.
Ability to analyze/convert customer information and processes for setup in the JHA system. Analyze business information and processes.
Experience training customers on new products.
Work with all levels of personnel and communicate complex information in user-friendly terms.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.

Apply Now

Refine Your Search

application support analyst ii jobs in kentucky

Application Support Analyst II

Application Support Analyst II (Back Office Credit Union)

Systems Analyst II

Senior CloverLeaf Integration Analyst, IS Patient Services, Fully Remote

Analyst BSA, I, II, or Sr.

Banking Back Office Operations Analyst II (Traveling)

Pipeline Safety Management Systems Analyst II or Sr.

Financial Analyst I/II/III

Director, Financial Crimes Advisory Data & Analytics (External Consulting) - Remote, U.S.

Vibration Analyst

Analyst/Strategist II - Grant Management Office (PL&W)

Accounting Analyst II/ III/ Sr

Accounting Analyst II

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