Top 94 Bilingual customer service associate Jobs in Kentucky

Call Center Representative – Medicaid Member Support (Bilingual English/Spanish)
Conduent State Healthcare, LLC —Kentucky
- $17.50 an hour
- 8 hour shift
- Remote
- 18 years or older
- Spanish
- Computer literacy
- Paid training
- Paid holidays
3d
Work from Home - Pharmacy Tech Support/Call Center Rep (9a-6p ET) - National
IQVIA —Louisville, KY
- $18 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
- Work from home
10d
Work from Home - Pharmacy Tech Support/Call Center Rep (8a-5p ET) - National
IQVIA —Louisville, KY
- $18 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
- Work from home
10d
Digital Consumer Experience Advocate (Remote - Must Reside in the Louisville, KY Area
GE Appliances —Louisville, KY
- Weekends as needed
- Remote
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
6d
Customer Service - Bilingual - Portuguese
Sutherland —Louisville, KY
- Full-time
- Remote
- English
- High school diploma or GED
- Typing
- Paid training
- Health insurance
Quick Apply
Medical Contact Center Representative, Inbound and Outbound
Guidehealth —Louisville, KY
- $20 - $22 an hour
- Full-time
- Remote
- HIPAA
- English
- Research
- Paid parental leave
- Disability insurance
14d
Customer Service Representative - State Farm Agent Team Member
Jonathan Gray - State Farm Agent —Louisville, KY
- $60,000 - $70,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
SRS Building Products - Fort Thomas —Fort Thomas, KY
- $20 - $25 an hour
- Full-time
- Background check
- Spanish
- Clean driving record
- Wellness program
- Paid parental leave
Customer Service Representative - State Farm Agent Team Member
Jalen Hudson - State Farm Agent —Erlanger, KY
- $45,000 - $55,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Jarrod Swift - State Farm Agent —Radcliff, KY
- $35,000 - $55,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Paid time off
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Holly Coy Leftwich - State Farm Agent —Louisville, KY
- $50,000 - $70,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Independence, KY
- $16.83 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
12d
Customer Service Representative - IWAE
Ingram's Water & Air Equipment —Hickory, KY
- From $12 an hour
- Full-time
- Background check
- Spanish
- Computer literacy
- Paid training
- Health insurance
Quick Apply
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Nicholasville, KY
- From $16.83 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
Consumer Service Operations Representative
Humana —Louisville, KY
- $40,000 - $52,300 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid parental leave
- Paid holidays
13d
Customer Service Associate
ADI Global Distribution —Louisville, KY
- $15.89 - $27.05 an hour
- Full-time
- Bilingual
- Communication skills
- Entry level
- Commuter assistance
- AD&D insurance
CUSTOMER SERVICE SPECIALIST
LOUISVILLE METRO HOUSING AUTHORITY —Louisville, KY
- From $18.49 an hour
- Overtime
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
11d
Customer Service Representative - State Farm Agent Team Member
Michael Cason - State Farm Agent —Fort Mitchell, KY
- $40,000 - $70,000 a year
- Full-time
- Spanish
- Office
- Children
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
GoGoMeds —Southgate, KY
- From $18 an hour
- Full-time
- Bilingual
- Medical office experience
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Coordinator, Norton Medical Group Access Center, 8:30a-5p
Norton Healthcare —Louisville, KY
- Full-time
- Spanish
- Medical office experience
- English
- On-the-job training
12d

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Call Center Representative – Medicaid Member Support (Bilingual English/Spanish)

Conduent State Healthcare, LLC -
Kentucky

Apply Now

Job Details

Full-time
$17.50 an hour
3 days ago

Benefits

Paid training
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Benefits from day one
Opportunities for advancement
Retirement plan

Qualifications

Computer operation
Phone communication
High school diploma or GED
Customer support
Client interaction via phone calls

Full Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Call Center Representative – Medicaid Member Support (Bilingual English/Spanish)

Location: Remote-South Carolina (Must reside within a 60-mile radius of Columbia, SC)

Pay Rate: $17.50 per hour

Employment Type: Full time

Shift Information: 40 hours per week

Job Summary:

We’re hiring a Call Center Representative-Medicaid Member Support (Bilingual English/Spanish), where you'll play a key role in delivering exceptional customer service and resolving complex customer inquiries. In this position, you will handle escalated customer issues, provide high-quality service support in a fast-paced call center environment. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration and resolve inquiries and deliver positive customer experience while meeting performance goals.

Key Responsibilities:

Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures.
Gathers information, assesses caller needs, researches, and resolves inquiries, and document calls.
Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status.
Follows documented policies and procedures including call handling and escalations.
Overall acts as an advocate for Medicaid members to ensure their needs are met.
Navigate across multiple computer screens while accessing and reviewing information from various applications.
Utilizes 5 systems to gather information and document up to 3 systems

Required Qualifications:

Must be 18 years of age or older.
Have a High School Diploma or an equivalent of education required.
Must be able to submit to a pre-employment screening.
Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship.
Customer service or call center experience preferred.
Must pass the Call Center – Service Skills Assessment and Internet Speed test.
A minimum of 1-year call center experience in telephone customer service or related experience.
Computer literacy and ability to use multiple programs and navigate multiple screens.
Comfortable working within established processes and procedures.

Preferred Qualifications:

Strong customer service, communication, and problem-solving skills.
Experience handling escalated customer concerns and complex issues.
Positive and energetic attitude.
Ability to communicate clearly and confidently.
Ability to multi-task and manage time effectively.
Proficiency in navigating multiple systems and maintaining accurate documentation.
Attestation to detail, grammar, and spelling accuracy.
One year of medical insurance or medical office experience, preferred.
Computer system experience with data entry and database documentation knowledge.
Previous call center or customer service experience.
Experience handling inbound customer support calls.
Bilingual skills in English/Spanish preferred.

What We Offer:

Pay Rate is $17.50 per hour (Bi-weekly pay), which may be your state’s minimum wage. Please take this into consideration when applying.
Benefits from day one (medical, dental, vision) for eligible roles.
PerkSpot – Employee discount program.
Paid time off and holidays.
Paid training.
Equipment provided.
Career growth and advancement opportunities.
Supportive and inclusive work environment.
No weekend.
Training is 4 weeks (8:30 am – 5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation.
Full time schedule (40 hrs. per week)

We are currently NOT hiring in the following geographies, including but not limited to:

States: AK, CA, HI, MA, IL, MT, NY, & Puerto Rico

Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR – Portland, MD – Montgomery County, WA – Seatle, Washington, DC

Apply now and make an impact from day one

Pay Transparency:

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.50 per hour, which may be below your state's minimum wage. Please take this into consideration when applying.

#Remote44

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

Apply Now

Refine Your Search

bilingual customer service associate jobs in kentucky

Call Center Representative – Medicaid Member Support (Bilingual English/Spanish)

Work from Home - Pharmacy Tech Support/Call Center Rep (9a-6p ET) - National

Work from Home - Pharmacy Tech Support/Call Center Rep (8a-5p ET) - National

Digital Consumer Experience Advocate (Remote - Must Reside in the Louisville, KY Area

Customer Service - Bilingual - Portuguese

Medical Contact Center Representative, Inbound and Outbound

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Bilingual Multi-Location Customer Service Specialist (Spanish)

Customer Service Representative - IWAE

Bilingual Multi-Location Customer Service Specialist (Spanish)

Consumer Service Operations Representative

Customer Service Associate

CUSTOMER SERVICE SPECIALIST

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

Coordinator, Norton Medical Group Access Center, 8:30a-5p

I want to receive the latest job alert for bilingual customer service associate in kentucky

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