Top 4 Call taker Jobs in Kentucky

Public Safety Call Taker
City of Glasgow —Glasgow, KY
- $17.25 an hour
- Call employer
- 18 years or older
- Computer literacy
- Mid-level
Quick Apply
911 Telecommunicator Trainee
Louisville Metro Government —Louisville, KY
- $22.31 - $24.48 an hour
- Overtime
- 18 years or older
- Pass drug screening
- High school diploma or GED
- Paid parental leave
- AD&D insurance
911 Dispatcher/Telecommunicator
Boone County Fiscal Court —Florence, KY
- Full-time
- 18 years or older
- Writing skills
- Basic math
Quick Apply
Emergency Medical Dispatcher
Med Center Health —Bowling Green, KY
- Full-time
- Mid-level
- High school diploma or GED

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911 Telecommunicator Trainee
Louisville Metro Government —Louisville, KY
This position is a public safety position and involves taking critical 911 calls from the public which includes calls such as cardiac arrests of persons…
$22.31 - $24.48 an hour

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National Accounts Service Coordinator
KANAWHA SCALES & SYSTEMS LLC —Columbus, OH
There will be prolong periods of sitting and working at a computer and answering incoming calls. Field all service-related phone calls/emails and efficiently…
$22 - $24 an hour
Quick Apply

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Public Safety Call Taker

City of Glasgow -
Glasgow, KY

Quick Apply

Job Details

$17.25 an hour

Qualifications

Computer operation
Confidential information handling
Computer literacy
Emergency medical dispatch
High school diploma or GED
Computer skills
Negotiation

Full Job Description

Public Safety Call Takers are responsible for the efficient response to emergency and non-emergency calls to include, but not limited to, receiving, processing, effectively prioritizing, and documenting all calls for service for police, fire, and medical assistance from the public, relaying information to the appropriate source for assistance, and performing related administrative duties.

Essential Functions and Basic Duties

Gathers, analyzes, and reports critical information during life-or-death situations, such as crimes in progress, medical emergencies, and fire/rescue incidents.
Administers care by providing pre-arrival medical instructions or by directing callers through procedures, such as CPR, childbirth, or controlling blood loss while emergency medical services are enroute.
Manages communication of emergency personnel responding to incidents and assists with incident operations during events, such as active shooter and officer down responses.
Takes protective actions for first responders by providing life-safety information during responses, such as officer down and MAYDAY calls.
Analyzes conflicting and/or limited location information to direct first responders to the scene.
Negotiates with suicidal callers or hostage takers.
Deploys to the scene of planned events, major emergencies, or ongoing incidents.
Operates LINK/NCIC terminal to obtain and disseminate pertinent information.
Operates CAD terminal efficiently to document data, events, responder’s actions, and annotate call dispositions.
Effectively reviews files for missing persons, wanted persons, protective orders, and stolen items.
Performs related work as required.

Qualifications

Training and Experience

Graduation from an accredited high school or possession of an equivalent GED certificate.
Completion of CJIS certification
Completes EMD, Fire, and Law dispatch certifications.

Special Requirements

Must be at least eighteen (18) years of age.
Must be a United States citizen.
Must not have been convicted of a felony.
Must possess well-developed listening communications skills.
Must be able to work a varied schedule.
Ability to successfully complete background, polygraph, suitability, and drug screenings.
ln-service to maintain LlNK/NClC certification for terminal access.

Special Knowledge, Skills, and Abilities

Computer literate.
Possess data analytics skills.
Ability to effectively adapt and multi-task.
Ability to calm and control stressful situations.
Ability to analyze and solve problems.
Knowledge of geographical area and agency jurisdictions.
Ability to work and remain calm under extreme pressure in a noisy environment.
Ability to maintain confidential information and material.
Ability to listen to and understand instructions and requests for information.
Ability to learn and retain departmental policies.

An Equal Opportunity Employer

We do not discriminate on-the-basis of race, color, religion, national origin, sex, pregnancy, childbirth, pregnancy/childbirth related medical conditions age, or disability or any other protected class. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. If you need an accommodation to complete the application process, contact City of Glasgow at 270-651-5131.

Quick Apply

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call taker jobs in kentucky

Public Safety Call Taker

911 Telecommunicator Trainee

911 Dispatcher/Telecommunicator

Emergency Medical Dispatcher

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