Top 1385 Customer service specialist Jobs in Kentucky

Foreclosure - Customer Service
Tiffany & Bosco, PA —Fort Wright, KY
- From $19 an hour
- Full-time
- Hybrid work
- Background check
- Computer literacy
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Call Center Manager
Confidential —Paducah, KY
- $45,000 - $50,000 a year
- Full-time
- English
- Mid-level
- Business development
- Dental insurance
- 401(k)
Quick Apply
1d
Customer Relationship Advocate Career Development Experience- Covington, KY
Fidelity Investments —Covington, KY
- Full-time
- Office
- Analysis skills
- Entry level
- Wellness program
- Disability insurance
Customer Service Representative- Covington, KY
Fidelity Investments —Covington, KY
- Full-time
- Office
- Analysis skills
- Entry level
- Wellness program
- Disability insurance
Reverse Logistics Manager
Arvato —Louisville, KY
- Online Application
- Hybrid work
- 5 years
- Bachelor of Science
- Analysis skills
- Commuter assistance
- Paid holidays
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Outbound Call Center Rep
CVS Health —Kentucky
- $15.00 - $26.93 an hour
- Full-time
- Remote
- Background check
- HIPAA
- High school diploma or GED
- Paid training
- Employee stock purchase plan
2d
Healthcare Call Center Representative Scheduler
Baptist Health System KY & IN —Louisville, KY
- Full-time
- Remote
- Background check
- Computer literacy
- Medical office experience
- Paid training
Online Live Chat Jobs
Sharebot —Elizabethtown, KY
- $60,000 - $70,000 a year
- Part-time
- Computer literacy
- Typing
- Communication skills
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11d
Client Success Representative (Remote)
Demand.com —Louisville, KY
- Remote
- Mid-level
- Communication skills
- Time management
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Call Center Representative – Medicaid Member Support
Conduent State Healthcare, LLC —Kentucky
- $16 an hour
- 8 hour shift
- Remote
- 18 years or older
- Computer literacy
- Medical office experience
- Paid training
- Paid holidays
Financial Customer Associate - Covington
Fidelity Investments —Covington, KY
- 8 hour shift
- Office
- High school diploma or GED
- 1 year
- 401(k)
Customer Support Representative - Covington
Fidelity Investments —Covington, KY
- 8 hour shift
- Office
- High school diploma or GED
- 1 year
- 401(k)
Customer Service Representative - Call Center
American Board of Family Medicine —Lexington, KY
- $17.75 - $19.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Health insurance
- Dental insurance
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Remote Customer Care Opportunities
1-800-Flowers.com —Bowling Green, KY
- $15.25 an hour
- Remote
- Hospitality
- Computer literacy
- Administrative experience
Customer Service Call Center Agent
TriStar Greenview Regional Hospital —Bowling Green, KY
- Full-time
- Remote
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
6d
Customer Care Representative- Work From Home in Kentucky
Chewy —Louisville, KY
- From $16 an hour
- Overtime
- Remote
- Background check
- Computer literacy
- No high school diploma
- Health insurance
- Dental insurance
5d
Customer Service Representative (Remote)
Concentrix —Kentucky
- $15 an hour
- Urgently hiring
- Remote
- Microsoft Outlook
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Customer Service Representative Remote Kentucky
Conduent State Healthcare, LLC —Kentucky
- $16.50 an hour
- Online Application
- Remote
- Computer literacy
- Pass drug screening
- High school diploma or GED
- Paid training
- Paid holidays
Automotive Customer Support Specialist
Concentrix —Kentucky
- $23 an hour
- Urgently hiring
- Hybrid work
- 18 years or older
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
9d
Member Resolution Associate/Retention - 100% Remote
Frontdoor —Kentucky
- $16.63 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee stock purchase plan
- Disability insurance

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Foreclosure - Customer Service

Tiffany & Bosco, PA -
Fort Wright, KY

Quick Apply

Job Details

Full-time
From $19 an hour

Benefits

Disability insurance
Health insurance
On-site gym
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Solution development
Customer communication
Title document review
English
Legal firm experience
Law office experience
Real estate foreclosures
Client interaction via phone calls

Full Job Description

Tiffany and Bosco, P. A., a business that has been around for 50+ years, is a full-service creditor’s rights law firm with multiple locations and a physical location at 1717 Dixie Highway, FT. Wright, KY. 41011. We are looking for hardworking and dedicated individuals that are looking to continue to exceed our clients’ expectations.

If you are a high energy person with a positive outlook, we want you to join our team!

Client Liaison - Foreclosure

Reports to: Foreclosure Manager

Classification: Non-Exempt

Schedule: 8:00 am – 5:00 pm

Job Responsibilities

We are looking for a Client Liaison - Foreclosure who enjoys working in a fast-paced environment with an energized team. The Client Liaison for this position will have excellent communication, organizational, and people skills. The Client Liaison will be a self-motivator, someone who works well with little supervision.

The responsibilities for a Client Liaison include, but are not limited to:

· Ensuring all client sites are well maintained and up to date

· Checking dockets when needed to obtain the most current status of the file

· Handle file communications and review from beginning to close of file including conveyance and re-conveyance

· Taking client calls. Also, handling outside calls when needed.

· Responding to client emails and third party emails of vendors working on behalf of the client

· Acting as escalation contact (within firm escalation procedure) to ensure deadlines are not missed and cases are not dismissed

· Acting as escalation point of contact on behalf of client for matters needing escalated within the firm

· Answering client inquiries via email or intercom regarding file status

· Ensuring client policies and procedures are being followed as outlined in the attorney blasts/updates

· Obtaining survey on behalf of client when needed

· Obtaining additional fees on behalf of firm relating to title clearance/Amended Complaints/surveys/sale withdraw and reset

· Participate in client visits/audits when needed

· Having knowledge and understanding of the entire foreclosure process to assist staff/client or outside parties when needed

· Acting as buffer for client issues to ensure firm is viewed in best light as possible in any circumstance

· Review client scorecard and provide rebuttals timely to ensure firm receives the best score possible and remains in good client standing

· Escalating anything found that may be a client or audit issue to management as soon as possibly.

· Notifying clients when they are being named in one of our actions due to a senior or junior interest

· Being an expert on the clients assigned to you personally but also being able to assist with any other client where advice or help may be needed

· Ensuring customer complaint log and compliance logs are returned timely each month according to the clients specifications

Skills & Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Basic concept/understanding of foreclosure from referral to REO
Ability to read and understand title work
Basic concept/understanding of different types of loan docs
Basic concept/understanding of different types of loans (i.e. FHA, FNMA, Conventional, VA)
Basic Knowledge of Client Software Databases, such as Black Knight, SSE & Tempo

Knowledge, Skills & Abilities

Strong analysis and judgment skills
Works well in a team environment
Strong organizational skills
Good communication skills
Enjoy public contact
Able to work well under pressure
Proficient computer skills
Pleasant telephone manner
Detail orientated
Problem solving skills
Typing and computer input
Flexibility and ability to multi-task
A professional telephone manner is essential.
Must have good command of the English language, oral and written.

Requirements

Business school and or an Associate’s Degree preferred.
3 years or more experience working in a law firm a must.
Previous experience in a client liaison role at a law firm beneficial

Tiffany and Bosco, P.A., offers its employees medical, dental and vision insurances; flexible spending accounts; short term disability insurance; and life insurance. We have a nice cafe and gym on-site. Our office is a business casual office. No recruiters please.

Tiffany and Bosco, P.A., is committed to the hiring, advancement and fair treatment of individuals without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, ethnicity, disability or veteran status, or other characteristics protected by law.

Must be willing to complete a drug screen and background check.

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: Hybrid remote in Ft Wright, KY 41011

Quick Apply

Refine Your Search

customer service specialist jobs in kentucky

Foreclosure - Customer Service

Call Center Manager

Customer Relationship Advocate Career Development Experience- Covington, KY

Customer Service Representative- Covington, KY

Reverse Logistics Manager

Outbound Call Center Rep

Healthcare Call Center Representative Scheduler

Online Live Chat Jobs

Client Success Representative (Remote)

Call Center Representative – Medicaid Member Support

Financial Customer Associate - Covington

Customer Support Representative - Covington

Customer Service Representative - Call Center

Remote Customer Care Opportunities

Customer Service Call Center Agent

Customer Care Representative- Work From Home in Kentucky

Customer Service Representative (Remote)

Customer Service Representative Remote Kentucky

Automotive Customer Support Specialist

Member Resolution Associate/Retention - 100% Remote

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