Top 636 Customer solutions specialist Jobs in Kentucky

Customer Integration Associate
OnTrac —Kentucky
- $67,200 - $100,800 a year
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid parental leave
- Paid holidays
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Visa Specialist
US Department of State —Williamsburg, KY
- $89,508 - $116,362 a year
- Overtime
- Background check
- Customer service
- Writing skills
12d
Service Tech
The Foundation Specialists —Louisville, KY
- Full-time
- Background check
- Pass drug screening
- Travel
- Health insurance
- Dental insurance
Quick Apply
Route Support
UniFirst —Louisville, KY
- Full-time
- Clean driving record
- High school diploma or GED
- Ability to lift 50 pounds
- Profit sharing
- Health insurance
Maintenance Technician - Night Shift
Zotefoams —Walton, KY
- $36 - $40 an hour
- 12 hour shift
- Microsoft Outlook
- Mid-level
- 3 years
Stores Process Specialist
Atlas Air —Erlanger, KY
- $62,000 - $89,000 a year
- ERP systems
- Mid-level
- 3 years
Kentucky Account Manager
Scott Industrial Systems —Kentucky
- From $70,000 a year
- Full-time
- Background check
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Refrigeration Proposal Specialist
Gustave A Larson Company —Owensboro, KY
- Full-time
- 5 years
- Research
- Analysis skills
Quick Apply
Integration Specialist (Electrical)
Tate Access Floors Inc —Glasgow, KY
- $90,000 - $115,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
Seasonal Pest Control Technician
Mira Home —Florence, KY
- $18 - $19 an hour
- Overtime
- Background check
- Clean driving record
- Pass drug screening
Quick Apply
Market Clinical Director
ChenMed —Louisville, KY
- $270,461 - $386,372 a year
- Full-time
- Medicine
- Microsoft Excel
- Microsoft Outlook
- Opportunities for advancement
3rd Shift Quality Control Supervisor - Erlanger, KY
ADM —Erlanger, KY
- $58,100 - $108,000 a year
- Overtime
- Background check
- Mid-level
- Microsoft Office
- Paid parental leave
- Health savings account
Middle Office Services Specialist (MLO) - PNC Private Bank
PNC Financial Services Group —Frankfort, KY
- $41,250 - $82,500 a year
- Full-time
- Mid-level
- Bachelor's degree
- 1 year
- Wellness program
- Health savings account
11d
Insurance Sales Specialist
DG Agency —Fort Mitchell, KY
- $75,000 - $150,000 a year
- Full-time
- No experience needed
- Communication skills
- Entry level
Quick Apply
Stores Process Specialist
Atlas Air —Erlanger, KY
- $62,000 - $89,000 a year
- ERP systems
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Nicholasville, KY
- From $16.83 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
Acquisition Specialist - State Farm Agent Team Member
Anne Boyd - State Farm Agent —Henderson, KY
- $45,000 - $65,000 a year
- Full-time
- Office
- Business development
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Sealing Specialist (Sales) - Kentucky
VSP Technologies —Paducah, KY
- $75,000 - $100,000 a year
- Full-time
- Remote
- Salesforce
- Mid-level
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Quick Apply
Specialist, POS
Arrow International, Inc. —Lexington, KY
- Weekends as needed
- Clean driving record
- Pass drug screening
- Research
- Profit sharing
- Paid time off
Quick Apply
Chromebook Sales Specialist
2020 Companies, Inc. —Florence, KY
- From $18 an hour
- Full-time
- Google Workspace
- Merchandising
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply

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Customer Integration Associate

OnTrac -
Kentucky

Quick Apply

Job Details

$67,200 - $100,800 a year

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Paid sick time

Qualifications

SFTP
Customer communication
Systems integration
Standard Operating Procedures (SOPs) implementation
CRM system proficiency
Standard operating procedures (SOPs)

Full Job Description

OnTrac is hiring a Customer Integration Associate!

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Location: Remote - This position may be performed remotely in states where the company is authorized to employ individuals.
Compensation: The expected starting base pay range for this position is $67,200 - $84,000, with full potential base salary range over a successful candidate’s tenure in the position of $67,200 - $100,800. Actual compensation will be determined based on experience, skills, internal equity, and other job-related factors.

Employment Logistics:
The Customer Integration Specialist supports the successful onboarding and integration of customers into company systems, processes, and services. This role helps ensure a smooth transition from sales to operational execution by coordinating setup activities, managing timelines and documenting requirements. The Specialist works closely with internal teams to resolve onboarding or integration issues, provide clear customer updates, and deliver a consistent, high-quality onboarding experience that supports long-term customer success.

Unpacking the Benefits:
Employees are eligible for a comprehensive benefits package which may include:

Medical, dental, and vision insurance
Life and short- and long-term disability coverage
401(k) retirement savings plan with company match
Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
Two (2) floating holidays per year
Paid sick leave*
Six (6) paid company holidays
Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
Additional wellness and employee assistance programs

Benefits eligibility and offerings are subject to the terms and conditions of the applicable plans and company policies.

The Must-Haves:

Bachelor’s degree or equivalent work experience
Basic understanding of customer integration, industry principles, and terminology
Knowledge of standard office software and CRM technologies
Basic understanding of APIs, SFTP, and data exchange processes
Detail-oriented with the ability to follow structured processes and SOPs
Experience working with customer integrations, onboarding, or technical support preferred
Experience working with logistics, shipping, or supply chain platforms preferred
Familiarity with JSON, XML, or similar data formats preferred
Prior experience with integration tools or middleware solutions preferred

Your Mission in Motion:
A summary of key responsibilities for the role is outlined below. Additional duties may be assigned as needed to support business objectives.

Support onboarding and integration: Assist customers with installation, setup, and issue resolution throughout the onboarding process from contract signing through go-live.
Coordinate setup and readiness: Manage system setup, data exchange, and operational readiness activities while ensuring customer requirements are accurately documented and implemented.
Manage timelines and customer communication: Track onboarding milestones and deliverables for multiple customers, serve as the primary point of contact for inquiries and updates, provide clear and timely status communication, set expectations, and educate customers on processes, timelines, and requirements to support long-term success.
Resolve onboarding challenges: Identify setup or integration issues, troubleshoot with internal teams, escalate as needed, and ensure customer concerns are handled efficiently and professionally.
Maintain records and process alignment: Keep accurate documentation of onboarding activities, configurations, customer requirements, and integration steps while following established processes.
Improve onboarding materials: Develop or update documentation, guides, and onboarding resources to support a consistent customer experience and process improvements.

Paving your way to your success:

You communicate clearly and professionally, explaining technical concepts to non-technical audiences and keeping customers informed throughout onboarding.
You bring strong problem-solving and troubleshooting skills, using established guidelines to identify issues and determine appropriate next steps.
You are organized and detail-oriented, managing multiple tasks and customer priorities in a fast-paced environment.
You follow structured processes and SOPs while developing your understanding of customer integration concepts and professional practices.
You build positive working relationships with customers and internal teams, supporting a smooth transition from sales to operational execution.

Posting Timeline:
This job posting is anticipated to remain open for at least 15 days from the date of posting

Disclosures:

Washington state employees are eligible for up to 56 hours of paid sick leave annually.

The salary range above represents the national range for this position. The salary range may be inclusive of several career levels at OnTrac, and the actual base salary offered may vary depending on several factors including, but not limited to: Geographic location, candidate experience and qualifications, job-related skills and competencies, market alignment, and financial considerations.

Compensation decisions are made based on the specific circumstances of each hire to ensure fair and competitive pay.

If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!

OnTrac is proud to be an Equal Opportunity Employer
Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.

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Refine Your Search

customer solutions specialist jobs in kentucky

Customer Integration Associate

Visa Specialist

Service Tech

Route Support

Maintenance Technician - Night Shift

Stores Process Specialist

Kentucky Account Manager

Refrigeration Proposal Specialist

Integration Specialist (Electrical)

Seasonal Pest Control Technician

Market Clinical Director

3rd Shift Quality Control Supervisor - Erlanger, KY

Middle Office Services Specialist (MLO) - PNC Private Bank

Insurance Sales Specialist

Stores Process Specialist

Bilingual Multi-Location Customer Service Specialist (Spanish)

Acquisition Specialist - State Farm Agent Team Member

Sealing Specialist (Sales) - Kentucky

Specialist, POS

Chromebook Sales Specialist

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