Top 6 Helpdesk administrator Jobs in Kentucky

Systems Administrator I
The Mint Gaming Hall Kentucky Downs —Franklin, KY
- $50,000 - $60,000 a year
- Weekends as needed
- 18 years or older
- Computer science
- Mid-level
- Health savings account
- Health insurance
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IT Desktop Support
Axiom Technologies —Shepherdsville, KY
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
IT Systems Administrator I
Dynamic Catholic —Erlanger, KY
- Full-time
- Google Workspace
- Windows
- Communication skills
- Relocation assistance
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IT Support & System Specialist
Control Touch Systems, LLC —Louisville, KY
- Microsoft Excel
- Microsoft Outlook
- Mid-level
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IT Desktop Support Technician
CIS IT Inc. —Corbin, KY
- $21.57 - $22.65 an hour
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid time off
- Retirement plan
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6d
Service Desk Manager
Packsize —Louisville, KY
- Full-time
- Clean driving record
- Salesforce
- Data analysis skills
- Health savings account
- Disability insurance
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Systems Administrator I

The Mint Gaming Hall Kentucky Downs -
Franklin, KY

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Job Details

$50,000 - $60,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Vision insurance
401(k) matching
Life insurance

Qualifications

Endpoint Security
Mobile device support
Linux support
Operating system updates
Productivity software support
Desktop (troubleshooting support)
Computer management
Azure AD
Productivity software
Antivirus software support
Desktop administration
Active Directory management

Full Job Description

BIG BENEFITS OF WORKING AT THE MINT:

Weekly Pay
Salary $50,000 - $60,000 annually DOE
Competitive Medical, Dental, and Vision benefits
Fully paid Company Life Insurance
401K with Company Match
FSA/HSA
We have BIG FUN!

JOB RESPONSIBILITIES:

Responsible for deployment of all new PC hardware, printers, and desktop application software.
Installs and supports productivity tools.
Performs installs, upgrades and maintenance on servers, workstations, laptops, and printers.
Administers and maintains Windows Server and Linux systems.
Manage ticketing system (Freshservice).
Supports phone system and cell phones, Intune Mobile Management.
Supports network infrastructure, including UniFi and Cisco switching, routing, wireless, and firewalls.
Takes initiative to develop and implement solutions to problems that result in more efficient and cost-effective systems and/or procedures.
Works with consultants and/or vendors involved in system implementations to ensure compliance with project contracts and to ensure scopes of projects are completed.
Participate in on call rotation for support of critical systems.
Provides consultation to users in the selection of appropriate PC and/or printer hardware for their specific application needs.
Complies with all policies and procedures, rules, and regulations.
Oversees helpdesk operations.
Low Voltage cabling.
Reports daily to Tier 4 leadership (Systems Administrator II / Director of IT).
Performs other duties as required.

EDUCATION AND EXPERIENCE:

Must have a minimum of an Associate Degree in Information Technology, MIS or equivalent from an accredited college or university. Bachelor’s Degree preferred but not required.
In lieu of degree, 4+ years of relevant experience will be considered. Industry certifications preferred but not required.
Knowledge of computer science and the methods, techniques, practices, and procedures utilized in computer programming.
Knowledge of Linux and maintenance of Linux systems.
Knowledge of the capabilities and limitations of hardware.
Knowledge of information systems, technologies, and applications.
Knowledge in basic operation/support of VOIP phone systems.
Knowledge in supporting Point of Sale systems (Agilysys).
Knowledge in all phases of PC hardware setup, configuration, and routine support.
Knowledge in all phases of desktop system troubleshooting, repair, and problem remediation.
Must be proficient in basic systems support of Microsoft Windows Server 2016, 2019, 2022, and 2025 operating systems.
Ability to work independently and efficiently under stressful conditions, make solid decisions, and exercise independent judgment.
Ability to isolate system problems quickly and take proper corrective action.
Ability to understand and translate technical terminology and reports into a clear and logical format.
Skill in presenting and explaining technical information to others.
Skill in reviewing and interpreting complex technical documents, manuals, journals, and instructions.
Skill in system troubleshooting and problem-solving.
Layer 2 and 3 networking.
UniFi networking – switching, access points, and gateway/firewall administration.
Cisco networking – switching and routing.
Virtualization (Hyper-V and VMware).
Additional training may be required as part of position. All training must be completed within calendar year of assignment.
Must be proficient in the setup and administration of Microsoft 365, specifically Microsoft Entra ID (formerly Azure AD) with Microsoft Entra Connect directory synchronization.
Must be proficient in support, update and administration of Microsoft desktop operating systems including Windows 10 and Windows 11.
Knowledge in use of various virus control software applications, i.e., Malware Bytes and email filter.
Internal candidates must meet the requirements as outlined in the Transfer and Promotion policy.
Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
Must be able to obtain and maintain a valid Kentucky gaming/racing license.
Must be 18 years of age or older.
Must pass any and all required background checks.

The Mint Gaming Hall an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law

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helpdesk administrator jobs in kentucky

Systems Administrator I

IT Desktop Support

IT Systems Administrator I

IT Support & System Specialist

IT Desktop Support Technician

Service Desk Manager

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