Top 96 Intake representative Jobs in Kentucky

Customer Service Representative Remote Kentucky
Conduent State Healthcare, LLC —Kentucky
- $16.50 an hour
- Online Application
- Remote
- Computer literacy
- Pass drug screening
- High school diploma or GED
- Paid training
- Paid holidays
Medical Contact Center Representative, Inbound and Outbound
Guidehealth —Louisville, KY
- $20 - $22 an hour
- Full-time
- Remote
- HIPAA
- English
- Research
- Paid parental leave
- Disability insurance
13d
Therapist / Social Worker- Deaf and Hard of Hearing
Seven Counties Services —Louisville, KY
- Full-time
- LMFT
- Customer service
- Licensed Clinical Social Worker
Deputy Jailer / Corrections
Campbell County Detention Center —Newport, KY
- Up to $62,000 a year
- Overtime
- Background check
- CPR Certification
- Ability to walk for extended periods
- Health savings account
- Paid holidays
Quick Apply
Clinical Care Transition Specialist / Registered Nurse - Bowling Green
Option Care Health —Bowling Green, KY
- $80,773.80 - $134,630.48 a year
- Full-time
- Acute care
- Nursing
- RN License
- Health insurance
- Dental insurance
Quick Apply
9d
Community Care - Case Manager
KEPT INC —Louisville, KY
- From $19.60 an hour
- Full-time
- Hybrid work
- Adults
- Mid-level
- Driver's License
- Paid time off
- Flexible schedule
Quick Apply
Registered Nurse
Sevita —Louisville, KY
- $31 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
11d
Youth Care Worker - 2nd Shift
Bellewood & Brooklawn —Louisville, KY
- $18 an hour
- CPR Certification
- High school diploma or GED
- Driver's License
Quick Apply
Health Plan Member Services Analyst
Abilis Health Plan —Louisville, KY
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Health insurance
- Prescription drug insurance
Emergency Communications Open Records Specialist
KENTON COUNTY FISCAL COURT —Independence, KY
- $25.30 - $29.77 an hour
- Part-time
- 18 years or older
- Writing skills
- Research
9d
Customer Service Representative
QUIPT HOME MEDICAL INC —Lexington, KY
- Microsoft Excel
- High school diploma or GED
- Typing
- Paid holidays
- Disability insurance
Quick Apply
Community Resource Coordinator IV (Program Coordinator)
University of Louisville —Louisville, KY
- Weekends as needed
- Mid-level
- University
- Bachelor's degree
Talent Partner, Sales (Recruiter)
The RealReal —Florence, KY
- $100,000 - $115,000 a year
- Full-time
- Remote
- Travel
- Senior level
- Leadership
- Paid parental leave
- Employee stock purchase plan
Quick Apply
3d
Intake Clerk (3 shifts of 12 hours per week)
SUN Behavioral Kentucky —Erlanger, KY
- Full-time
- CPR Certification
- Writing skills
- BLS Certification
Quick Apply
Administrative Assistant - Child/Adolescent Crisis Center
Seven Counties Services —Louisville, KY
- Full-time
- Office
- 3 years
- Administrative experience
Intake Coordinator/Transporter
Revive Ministries, Inc —Nicholasville, KY
- 8 hour shift
- Microsoft Outlook
- Computer literacy
- HIPAA
Quick Apply
Customer Service Representative- Entry Level
QUIPT HOME MEDICAL INC —Wilder, KY
- Microsoft Excel
- High school diploma or GED
- Typing
- Paid holidays
- Disability insurance
Quick Apply
Administrative Assistant - Adult Crisis Center
Seven Counties Services —Louisville, KY
- Full-time
- Office
- 3 years
- Administrative experience
Customer Service Representative
Brenntag Mid-South, LLC —Henderson, KY
- Overtime
- Mid-level
- 2 years
- Communication skills
- Paid parental leave
- Health insurance
Quick Apply
6d
Outpatient Assessment Clinician
Ramey-Estep / Re-group —Crestview Hills, KY
- From $60,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Writing skills
- Dental insurance
- Vision insurance
Quick Apply

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Customer Service Representative Remote Kentucky

Conduent State Healthcare, LLC -
Kentucky

Apply Now

Job Details

Full-time
$16.50 an hour

Benefits

Paid training
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement
Retirement plan

Qualifications

Computer operation
High school diploma or GED
Typing
Grammar Experience

Full Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Remote Call Center Customer Service Representative

for the state of Kentucky (must live in Kentucky)

$16.50 per hour

Equipment provided

Start date: August 17th, 2026

Training Monday-Friday 8:00 am-5:00 pm 4 weeks

Shifts:

Availability between the hours of operation -

Monday thru Friday - 8:00 AM - 8:00 PM EST

Saturdays - 8:00 AM to 5:00 PM EST

Join the Conduent Customer Service Team

Come join us and grow with a team of people who will challenge and inspire you to be the best!

Working for you

Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.

$16.50 per hour pay rate (bi-weekly pay)
Paid Training with Equipment provided.
Full-time schedule (40 hrs. a week)
Career Growth Opportunities
Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you’ll be able to thrive both personally and professionally.

About the Role

Call center representatives answer multiple call types focused on assisting KY residents with a variety of different health benefits (such as SNAP, Medicaid and TNAF). Call types include password resets, application status, application intake/updates and our customer also need help navigating the government's online application tool. It also includes dealing with multiple systems to input and read/interpret data back to the caller. These calls can be difficult as we handle SNAP and other benefits (Supplemental Nutrition Assistance Program) and deal with callers who are missing/denied benefits.

Requirements:

Required 1 year minimum experience in High Volume Call Centers
Required 1 year minimum Customer Service Experience
High School diploma or GED
Background and drug screening required.
Ability to adhere to a break and lunch schedule
Excellent typing and grammar skills
Ability to navigate a computer
Excellent customer service skills.
Excellent phone etiquette skills
Reliable internet access
Quiet work environment, free of distractions
Must reside in the State of Kentucky for this position

Job Track Description:

Kentucky Health Benefits Exchange CSRs answer multiple call types focused on assisting Kentucky Citizens with a variety of different health benefits (such as SNAP, Medicaid and TNAF). Call types include password resets, application status, application intake/updates and our customer also need help navigating the government's online application tool. This position consists of taking back-to-back calls often, without follow up or time between calls for the duration of your shift. It also includes dealing with multiple systems to input and read/interpret data back to the caller. The ideal candidate needs to be able to answer questions fully and capture data into a client system and responsible for memorizing several scripts verbatim per our client’s policy. CSR's must answer all calls that come into their station (ie, not hanging up, not responding so that the caller hangs up, and not abusing hold time as it is closely monitored) and maintain professionalism throughout the call regardless of how difficult it may become.

As stated calls can be difficult as we handle SNAP and other benefits (Supplemental Nutrition Assistance Program) and deal with callers who are missing/denied benefits.

CSR's are held accountable for goals such as valid transfers (valid as defined by the transfer reasons and departments in our knowledgebase), Quality Assurance (guidelines set forth by the client and reported on weekly), Customer Satisfaction Surveys (Again, guidelines set forth by the client and reported on weekly).

CSR's are responsible for following a break and lunch schedule daily that is set by our global Workforce team. Our internal department can accurately forecast how many calls we are going to take every 30 minutes , that being said, since we are good at forecasting that call volume, we also know how many CSRs we need to answer all of those citizen calls. So being here is critical.

Performs business support or technical work, using data organizing and coordination skills.
Performs tasks based on established procedures.
In some areas, requires vocational training, certifications, licensures, or equivalent experience.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16.50 base pay plus ABC incentives.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

Apply Now

Refine Your Search

intake representative jobs in kentucky

Customer Service Representative Remote Kentucky

Medical Contact Center Representative, Inbound and Outbound

Therapist / Social Worker- Deaf and Hard of Hearing

Deputy Jailer / Corrections

Clinical Care Transition Specialist / Registered Nurse - Bowling Green

Community Care - Case Manager

Registered Nurse

Youth Care Worker - 2nd Shift

Health Plan Member Services Analyst

Emergency Communications Open Records Specialist

Customer Service Representative

Community Resource Coordinator IV (Program Coordinator)

Talent Partner, Sales (Recruiter)

Intake Clerk (3 shifts of 12 hours per week)

Administrative Assistant - Child/Adolescent Crisis Center

Intake Coordinator/Transporter

Customer Service Representative- Entry Level

Administrative Assistant - Adult Crisis Center

Customer Service Representative

Outpatient Assessment Clinician

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