Top 513 Senior client services manager Jobs in Kentucky

Senior Strategist - Digital Agency/Services
Tectonic LLC —Louisville, KY
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
8d
Manager/ Senior Manager, Defined Benefit Operations
Fidelity Investments —Covington, KY
- Full-time
- Bachelor of Science
- Office
- Analysis skills
9d
Senior Implementations Manager - Reimbursement Accounts
Fidelity Investments —Covington, KY
- Full-time
- 5 years
- Bachelor's degree
- Continuous improvement
Senior Client Service Manager, Reimbursement Accounts
Fidelity Investments —Covington, KY
- Full-time
- 5 years
- Office
- Bachelor's degree
16h
Alternative Health & Advocacy Solutions COE Senior Project Manager
CVS Health —Kentucky
- $67,900 - $199,144 a year
- Full-time
- Remote
- 7 years
- Presentation skills
- Bachelor's degree
- Health insurance
- Dental insurance
Senior Manager, Digital Product
CVS Health —Kentucky
- $106,605 - $284,280 a year
- Full-time
- Remote
- 7 years
- Bachelor's degree
- Product management
- Health insurance
- Dental insurance
Client Success Manager
Fetcherr —Louisville, KY
- Master's degree
- Bachelor's degree
- Continuous improvement
Mgr,Strategic Accounts
CVS Health —Kentucky
- $54,300 - $145,860 a year
- Full-time
- Remote
- Writing skills
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
Senior Implementation Project Manager - Stock Plan Services
Fidelity Investments —Covington, KY
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Senior Global Key Account Manager
Arvato —Louisville, KY
- Online Application
- Hybrid work
- 5 years
- Bachelor's degree
- Team management
- Commuter assistance
- Paid holidays
Quick Apply
Senior Manager, Warehouse/Fulfillment Operations
Saddle Creek Logistics Services —Walton, KY
- Full-time
- Microsoft Excel
- Customer service
- High school diploma or GED
- Health savings account
- Paid holidays
2d
Senior Client Executive
defi SOLUTIONS —Frankfort, KY
- $100,000 - $150,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
Quick Apply
Assistant City Manager
City of Covington —Covington, KY
- $130,000 - $155,000 a year
- Weekends as needed
- Writing skills
- Basic math
- Office
10d
Senior Marketing Manager or Marketing Manager – Healthcare
Blue & Co. —Louisville, KY
- Full-time
- Up to 50% travel
- Marketing
- 5 years
Quick Apply
Director of Client Services
Corpay —Louisville, KY
- Full-time
- Office
- 8 years
- Bachelor's degree
- Dental insurance
- Paid time off
Quick Apply
Carrier Relations Senior Manager
ADP —Louisville, KY
- $99,600 - $185,800 a year
- Full-time
- Sales
- 5 years
- Product management
- Wellness program
- Disability insurance
3d
Senior Project Manager – Manufacturing
KFI Engineers PC —Lexington, KY
- $140,000 - $175,000 a year
- Full-time
- Construction site
- Computer literacy
- Writing skills
- Health savings account
- AD&D insurance
Quick Apply
Senior Manager, Tax
Forvis Mazars —Louisville, KY
- Full-time
- 7 years
- CPA
- Research
Quick Apply
Senior Retirement Plan Account Manager (Hybrid or Remote)
McGregor & Associates, Inc. —Lexington, KY
- From $31 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Basic math
- Mid-level
- Profit sharing
- Health savings account
8d
Senior Construction Project Manager
Denham-Blythe —Lexington, KY
- Full-time
- 11+ years
- Office
- Analysis skills
- Disability insurance
- Relocation assistance
Quick Apply

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Senior Strategist - Digital Agency/Services

Tectonic LLC -
Louisville, KY

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year
8 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Teamwork
Interpersonal skills
Slack
Data-driven problem-solving
Marketing analytics
Account management

Full Job Description

Role Summary

As a Senior Strategist at Tectonic, you will be responsible for owning strategic branding and marketing initiatives for clients, leveraging research, analysis, and innovative thinking to deliver exceptional branding and marketing experiences that achieve positive business outcomes.

This role combines deep expertise in digital brand and marketing strategy and client engagement.

To be successful in this role, you must fully own and manage the strategic aspects of client engagements such as brand strategy, marketing strategy and planning, roadmapping and campaign development and execution.

This is a pivotal role in building relationships with and shaping strategic direction for clients, and collaborating across teams to ensure the successful execution of impactful solutions.

Successful individuals in this role have the following capabilities: systems thinking; creative strategic and tactical problem-solving; intense yet mindful internal and external collaboration; ability to independently manage a multi-client workload week over week.

As we are expanding our capabilities, expertise in sourcing and managing contract resources is a plus.

Key Responsibilities

Marketing Strategy + Execution

Marketing Strategy and Planning: Ability to create marketing plans that directly affect stated client goals. Plan and manage budgets. Make informed decisions on appropriate platforms, audience targeting.
Integrated Campaign Planning, Execution and Management: Ownership of multi-channel (digital, print, events, partnerships) marketing campaigns—and their budgets—that align with target audience preferences and maximize ROI.
SEO Strategy and Implementation: Develop and implement SEO strategies to increase organic traffic and search engine rankings. Conduct keyword research, on-page and off-page optimization, and manage technical SEO efforts in collaboration with development teams.
Performance Tracking & KPIs: Define success metrics, track marketing performance through analytics tools, including SEO performance metrics (e.g., organic traffic, keyword rankings, conversion rates), and use insights to optimize campaigns, strategies, and overall marketing efforts.

Brand Strategy + Execution

Ability to lead Brand Strategy. In collaboration with Creative teams, lead a Brand Strategy process. Stakeholder interviews, competitive analysis and extrapolation of true brand values. Polished client presentations.
Ability to execute marketing that meticulously meets brand standards and amplifies brand value. Creative writing / copy generation is a definite plus, but not a requirement.
Championing brands through collaborative feedback and critique. Providing brand-focused feedback, insights and recommendations in a highly collaborative environment.

Project Leadership and Delivery

Independently manage strategic projects. Setting goals, priorities, timelines. Defining work items, delegating and reviewing provided work.
Serve as a key project team member, facilitating requirements and design sessions, producing deliverables, and managing project variables.
Scope projects, write briefs, participate in sprint planning, and assign tasks for strategy-related initiatives.
Present strategic recommendations, performance reports, and market insights to executive leadership, ensuring informed decision-making and alignment with organizational goals.

Strategic Research and Insights

Conduct customer and competitive research, benchmarking studies, and audits to uncover actionable insights for clients.
Translate findings into strategic opportunities, crafting compelling visions and value propositions for client solutions.
Stay up to date on industry trends, tools, and techniques to inform strategy recommendations and agency practices.

Collaboration with Teams and Clients

Partner with account managers to develop client roadmaps, establish business goals, and define realization strategies.
Collaborate with design and development teams to integrate creative strategy with actionable insights, ensuring solutions are both innovative and practical.
Build trusted relationships with clients through clear communication, delivering measurable value and fostering buy-in for proposed strategies.

Operational Excellence and Metrics

Ensure high-quality deliverables that meet or exceed client expectations, maintaining a strong focus on precision, strategic alignment, and timeliness.
Proactively engage in projects and initiatives, managing responsibilities effectively to deliver impactful results.
Actively participate in scaling the agency’s strategic capabilities, contributing to process improvements and new service offerings.

Qualifications

Professional Experience

5-10+ years of experience in digital-focused brand and marketing strategy, with the majority in a client-facing role managing and delivering complex projects and solutions.
Proven ability to work with executives and decision-makers, building trust and advocating for strategic change.
Proven ability to manage a multi-client, multi-level workload week over week.

Skills and Expertise

Mastery of Common Collaboration, Analytics and Marketing Tools and Platforms: Slack, Google Docs, task management systems, Google Analytics, Google Tag Manager, Google Ads, Facebook/Instagram Advertising, among others.
Proven experience with brand and marketing execution.
Comprehensive understanding of digital technologies, with experience in data-driven insights and creative problem-solving.
Exceptional facilitation, communication, and quantitative skills, with the ability to craft clear, concise messaging across mediums.
Knowledge of and willingness to utilize AI-powered technology to augment (but not replace) the work.

Leadership and Problem-Solving

Experience leading multi-disciplinary projects through strategic challenges, driving alignment and collaboration.
Adept at scoping and managing projects, setting priorities, and meeting deadlines in a fast-paced environment.

Key Success Metrics

Client Satisfaction: Build and maintain strong client relationships by delivering exceptional strategic insights and solutions that align with their goals. Be successful against client KPIs both tangible (conversions, sales, etc) and intangible (satisfaction).
Strategic Impact: Consistently produce actionable insights and deliverables that drive measurable business outcomes for clients.
Operational Engagement: Demonstrate a proactive, professional approach to managing responsibilities, communicating directly and clearly, ensuring tasks are completed efficiently and to a high standard.
Innovation and Growth: Contribute to the growth and development of client business and the agency’s strategic capabilities by introducing innovative tools, techniques, and processes.

Pay: $80,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

digital-focused brand and marketing: 5 years (Required)

Work Location: Hybrid remote in Louisville, KY 40206

Quick Apply

Refine Your Search

senior client services manager jobs in kentucky

Senior Strategist - Digital Agency/Services

Manager/ Senior Manager, Defined Benefit Operations

Senior Implementations Manager - Reimbursement Accounts

Senior Client Service Manager, Reimbursement Accounts

Alternative Health & Advocacy Solutions COE Senior Project Manager

Senior Manager, Digital Product

Client Success Manager

Mgr,Strategic Accounts

Senior Implementation Project Manager - Stock Plan Services

Senior Global Key Account Manager

Senior Manager, Warehouse/Fulfillment Operations

Senior Client Executive

Assistant City Manager

Senior Marketing Manager or Marketing Manager – Healthcare

Director of Client Services

Carrier Relations Senior Manager

Senior Project Manager – Manufacturing

Senior Manager, Tax

Senior Retirement Plan Account Manager (Hybrid or Remote)

Senior Construction Project Manager

I want to receive the latest job alert for senior client services manager in kentucky

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