Top 405 Senior representative Jobs in Kentucky

Sr Customer Service Representative-Onsite
Packaging Corporation of America —Louisville, KY
- $54,000 - $79,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
13d
Data Center Campus Director (Relocation Assistance Available)
Serverfarm —Kentucky
- $200,000 - $280,000 a year
- Full-time
- PMP
- Customer service
- 5 years
- Relocation assistance
Sr. Sales Representative - Leads Provided
Improveit Home Remodeling —Louisville, KY
- $100,000 - $250,000 a year
- Full-time
- Mid-level
- Driver's License
- Reliable transportation
- Paid training
- Health insurance
Quick Apply
Registered Dietitian
Senior Community Care of Kentucky —Louisville, KY
- $68,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Geriatrics
- 1 year
- Paid holidays
- Health insurance
Quick Apply
5d
Industrial Maintenance Technician
Minerals Technologies —Ghent, KY
- Overtime
- Sales
- Forklift
- High school diploma or GED
- Disability insurance
- Health insurance
Physical Therapy Assistant
Senior Community Care of Northern Kentucky —Florence, KY
- $31 - $34 an hour
- Weekends as needed
- Background check
- Physical & Rehabilitation Medicine
- Adults
- Paid holidays
- Health insurance
Quick Apply
3d
Foreclosure - Customer Service
Tiffany & Bosco, PA —Fort Wright, KY
- From $19 an hour
- Full-time
- Hybrid work
- Background check
- Computer literacy
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Licensed Clinical Social Worker
Senior Community Care of Kentucky PACE —Louisville, KY
- $90,000 a year
- Full-time
- CPR Certification
- BLS Certification
- Licensed Clinical Social Worker
- Paid holidays
- Health insurance
Quick Apply
5d
Outside Sales Representative
Group CBS —Ashland, KY
- Full-time
- Bachelor of Science
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Senior Pastor
Vineyard Workers Church —Bowling Green, KY
- From $48,000 a year
- Full-time
- Background check
- Management
- In-person
Quick Apply
Senior Maintenance Shift Technician - Indianapolis (Relocation Required)
Blue Polymers —Kentucky
- $35 - $42 an hour
- Full-time
- Microsoft Word
- English
- Forklift
Quick Apply
Senior Construction Representative (Kentucky)
Planate Management Group —Covington, KY
- Full-time
- Construction site
- Analysis skills
- Senior level
- AD&D insurance
- Paid holidays
Quick Apply
Senior Construction Representative (Kentucky)
Planate Management Group —Louisville, KY
- Full-time
- Construction site
- Analysis skills
- Senior level
- AD&D insurance
- Paid holidays
Quick Apply
Lead Industrial Engineer
Jabil Circuit —Florence, KY
- Full-time
- 6 years
- Office
- Master's degree
- Commuter assistance
- Health savings account
Director of Business Development
BIG Solutions —Louisville, KY
- Marketing
- 5 years
- Office
Quick Apply
General Superintendent - Utility-Scale Solar
Grand Isle Shipyard, LLC —Campbellsville, KY
- $40.87 - $60.00 an hour
- Full-time
- Construction site
- Ability to lift 50 pounds
- Travel
Quick Apply
Senior Construction Representative (Kentucky)
Planate Management Group —Georgetown, KY
- Full-time
- Construction site
- Analysis skills
- Senior level
- AD&D insurance
- Paid holidays
Quick Apply
Senior Construction Representative (Kentucky)
Planate Management Group —Florence, KY
- Full-time
- Construction site
- Analysis skills
- Senior level
- AD&D insurance
- Paid holidays
Quick Apply
Life Enrichment Director
Morning Pointe Senior Living —Lexington, KY
- Weekends as needed
- Mid-level
- Office
- Residential
Quick Apply
13d
Revenue & Accounting Analyst
TwinSpires —Louisville, KY
- Full-time
- CPA
- Research
- Mid-level
Quick Apply

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Sr Customer Service Representative-Onsite

Packaging Corporation of America -
Louisville, KY

Apply Now

Job Details

Full-time
$54,000 - $79,000 a year
13 days ago

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Microsoft Word
Microsoft Excel
Customer relationship building
Microsoft Outlook
Customer order taking
Sales order data entry
High school diploma or GED
Managing clients in a customer support role

Full Job Description

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People • Customers • Trust

The Senior Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, and delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Senior Customer Service Representative is responsible for resolving complaints and requests for billing adjustments. The Senior Customer Service Representative normally handles larger and more complicated customer accounts and orders.

PRINCIPLE ACCOUNTABILITIES:

Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing.

Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts.

Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples.

Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.

Maintain organized customer files.

Investigate and resolve customer complaints including billing issues and escalates to Manager or appropriate internal departments when needed.

Manage on-hand inventory levels and reconciles to customer orders, forecasts and just in time schedules; this includes taking physical inventory at month end.

May provide direction and support to other customer service representatives and/or provide back up to Customer Service Manager as needed.

BASIC REQUIREMENTS:

Education equivalent to high school diploma required.

Five (5) years’ previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships.

Strong working knowledge of computer systems including experience with Microsoft Word, Excel, and Outlook

PREFERRED REQUIREMENTS:

Associates degree or college accounting coursework.

Two (2) years’ previous work experience in the manufacturing sector, containerboard and corrugated packaging industry.

Previous experience using an automated order entry system.

KNOWLEDGE, SKILLS & ABILITIES:

Strong attention to meeting and exceeding customer expectations.

The ability to network and build relationships with individuals of various experience and corporate positions.

Strong active listening and evaluating skills.

Strong analytical skills with the ability to handle detail oriented tasks and review multiple documents and reports.

Able to work in a fast paced, deadline-oriented environment, prioritize assignments, and handle multiple tasks.

Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone.

Strong organizational skills with the ability to handle numerous details, deadlines, and requests.

Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers.

Able to work flexible hours or overtime as needed.

COMPENSATION AND BENEFITS

Starting salary range for position: $54,000-$79,000.
Bonus: Annual – Based upon individual contribution and overall, Company performance.
Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.

Paid Holidays.
- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
Disclaimer: The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer

Qualified Applicants must apply at careers.packagingcorp.com to be considered.

Apply Now

Refine Your Search

senior representative jobs in kentucky

Sr Customer Service Representative-Onsite

Data Center Campus Director (Relocation Assistance Available)

Sr. Sales Representative - Leads Provided

Registered Dietitian

Industrial Maintenance Technician

Physical Therapy Assistant

Foreclosure - Customer Service

Licensed Clinical Social Worker

Outside Sales Representative

Senior Pastor

Senior Maintenance Shift Technician - Indianapolis (Relocation Required)

Senior Construction Representative (Kentucky)

Senior Construction Representative (Kentucky)

Lead Industrial Engineer

Director of Business Development

General Superintendent - Utility-Scale Solar

Senior Construction Representative (Kentucky)

Senior Construction Representative (Kentucky)

Life Enrichment Director

Revenue & Accounting Analyst

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