Top 209 Senior support analyst Jobs in Kentucky

Senior Business Analyst
Holley Performance —Bowling Green, KY
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
Board-Certified Behavior Analyst
Action Behavior Centers —Bowling Green, KY
- $80,000 - $117,000 a year
- Full-time
- Background check
- Mid-level
- Master's degree
- Continuing education credits
- Paid parental leave
Quick Apply
3d
Intelligence Trainer, Senior
General Dynamics Information Technology —Fort Campbell, KY
- $96,569 - $130,651 a year
- 6 years
- Bachelor of Science
- Analysis skills
- Paid time off
- 401(k) matching
Business Manager
Arvato —Louisville, KY
- Online Application
- Up to 50% travel
- Mid-level
- Analysis skills
- Commuter assistance
- Paid holidays
Quick Apply
Sr Procurement Analyst
Atlas Air —Erlanger, KY
- $62,000 - $84,000 a year
- Hybrid work
- Mid-level
- Bachelor's degree
- Conflict management
- Health insurance
- Dental insurance
SR Financial Reporting Analyst
KY Higher Education Student Loan Corporation —Frankfort, KY
- Full-time
- Bachelor of Science
- Mid-level
- Office
Quick Apply
Board-Certified Behavior Analyst
Action Behavior Centers —Florence, KY
- $80,000 - $117,000 a year
- Full-time
- Background check
- Mid-level
- Master's degree
- Continuing education credits
- Paid parental leave
Quick Apply
3d
CFO - FP & A Senior Analyst
Confidential —Owensboro, KY
- $150,000 - $170,000 a year
- Full-time
- CPA
- Writing skills
- Research
Quick Apply
Product Director
Atlas Air —Erlanger, KY
- $155,000 - $218,000 a year
- Hybrid work
- 5 years
- Writing skills
- Product management
- Health insurance
- Dental insurance
Senior Product Analyst
CVS Health —Kentucky
- $64,890 - $158,620 a year
- Full-time
- Remote
- 5 years
- HIPAA
- Bachelor's degree
- Health insurance
- Dental insurance
Senior Application Support Analyst (Back Office Lending-Credit Unions)
Jack Henry —Louisville, KY
- $68,700 - $103,150 a year
- Extended hours
- Remote
- 6 years
- Mid-level
- Accounting
Epic Certified Senior Analyst - Occupational Medicine
Baptist Health System KY & IN —Kentucky
- Full-time
- Remote
- System design
- HIPAA
- Mid-level
Senior Configuration Analyst
Fidelity Investments —Covington, KY
- Full-time
- Microsoft Access
- Microsoft Office
- Analysis skills
Application Analyst - Senior
Baptist Health System KY & IN —Kentucky
- Full-time
- Remote
- System design
- HIPAA
- Mid-level
1d
Senior Analyst - Site Support (Loretto, KY)
Beam Inc. —Loretto, KY
- On call
- Mid-level
- Office
- Windows
4d
Healthcare Encounter Senior Analyst
CVS Health —Kentucky
- $46,988 - $122,400 a year
- Full-time
- Remote
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
6d
Manager, Medicaid Provider Compliance
CVS Health —Frankfort, KY
- $54,300 - $159,120 a year
- Full-time
- Microsoft Excel
- Master's degree
- Analysis skills
- Health insurance
- Dental insurance
10d
Specialist, Risk and Compliance Services (Center of Excellence)
Deloitte —Louisville, KY
- $63,000 - $116,000 a year
- Full-time
- Microsoft Outlook
- Research
- Mid-level
Health and Welfare Business Analyst - Implementations
Fidelity Investments —Covington, KY
- Full-time
- 11+ years
- Mid-level
- Analysis skills
Senior Payroll HRIS Analyst - REMOTE
Ryder System —Frankfort, KY
- $100,000 - $115,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Continuous improvement
- Disability insurance
- Health insurance
12d

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Senior Business Analyst

Holley Performance -
Bowling Green, KY

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount

Qualifications

Requirements specification
Requirements design
Triage
Process mapping
Process modeling
User acceptance testing
Requirements management
Meeting facilitation
Analysis (software development lifecycle)
Project stakeholder communication
Test Planning (Quality assurance practices)
Validation design
Business process modeling

Full Job Description

Holley Performance Brands is seeking an seasoned IT Business Analyst to serve as the primary liaison between business stakeholders and IT project teams across the full portfolio of IT initiatives. This role is responsible for ensuring that business needs are clearly understood, documented, translated into actionable functional requirements, and validated throughout the project lifecycle.

The Business Analyst will work with business leaders, process owners, subject matter experts, end users, project managers, architects, developers, vendors, and testing teams. The successful candidate will bring structure to ambiguous requests, challenge assumptions constructively, and help ensure that technology solutions solve the right business problems and deliver measurable value.

This is a hands-on business analysis role supporting all IT projects.

Role Purpose

The Business Analyst bridges the gap between the business and IT. The role begins with understanding the business objective and documenting the Business Requirements Document (BRD), then translating those approved requirements into detailed functional requirements and supporting the development of the Functional Requirements Document (FRD). The Business Analyst maintains traceability from the original business need through solution design, build, testing, deployment, and post-implementation review.

The role also leads continues improvements to the quality and consistency of IT project delivery by establishing practical business analysis standards, reviewing project deliverables, identifying gaps early, and ensuring that requirements, designs, test cases, and delivered solutions remain aligned.

Key Responsibilities

Business Partnership and Requirements Discovery

Partner with business stakeholders to define project objectives, desired outcomes, pain points, process gaps, policy constraints, compliance needs, data requirements, reporting needs, and operational impacts.
Plan and facilitate interviews, workshops, process walk-throughs, discovery sessions, and working meetings with stakeholders at all levels of the organization.
Distinguish true business needs from proposed solutions, preferences, or symptoms, and help stakeholders prioritize requirements based on business value, risk, urgency, and feasibility.
Identify affected stakeholders, business processes, systems, data, controls, integrations, and upstream or downstream dependencies.

Business and Functional Requirements

Elicit, analyze, document, validate, prioritize, baseline, and manage business requirements throughout the project lifecycle.
Create clear and complete Business Requirements Documents (BRDs) that define the business problem, objectives, scope, stakeholders, current state, future-state needs, assumptions, constraints, risks, business rules, and success criteria.
Translate approved business requirements into detailed functional requirements and collaborate with solution architects, developers, vendors, and technical analysts to produce or validate Functional Requirements Documents (FRDs).
Develop supporting artifacts such as user stories, use cases, process maps, data definitions, interface requirements, report specifications, acceptance criteria, decision logs, and requirements matrices.
Maintain end-to-end requirements traceability from the BRD through the FRD, solution design, development, testing, deployment, and final business acceptance.
Manage requirement changes through the agreed change-control process and clearly communicate impacts to scope, schedule, cost, risk, testing, and business readiness.

Process Analysis and Solution Validation

Document and analyze current-state and future-state business processes, including roles, handoffs, systems, controls, data inputs and outputs, exception paths, and performance measures.
Identify root causes, process inefficiencies, control gaps, and opportunities for simplification, standardization, automation, and continuous improvement.
Partner with IT teams to review proposed solution designs and confirm they address the approved business requirements without introducing unnecessary complexity.
Facilitate business review and sign-off of requirements, process designs, functional specifications, and other key project deliverables.
Assess solution options and trade-offs using business value, user impact, risk, maintainability, compliance, and total cost considerations.

Testing, Readiness, and Implementation Support

Define business test scenarios and acceptance criteria directly from approved requirements and process flows.
Write or review User Acceptance Testing (UAT) test cases and confirm that each requirement is covered by appropriate testing.
Prepare business users for UAT by clarifying expected outcomes, test data needs, roles, and issue-reporting procedures.
Support defect triage by clarifying the intended business outcome, requirement source, priority, and impact.
Validate that the delivered solution meets the approved business and functional requirements before business acceptance.
Support implementation readiness, cutover planning, deployment, stabilization, and post-implementation reviews as needed.

IT Project Delivery Quality and Standards

Help establish and lead continuous improvements of practical standards, templates, checklists, and governance for business analysis and requirements management across all IT projects.
Review project requirements, functional specifications, process documentation, test artifacts, and related deliverables for completeness, clarity, consistency, traceability, and business alignment.
Identify requirement gaps, conflicting assumptions, unclear ownership, missing acceptance criteria, and other delivery risks early enough for the project team to correct them.
Coach project teams and business stakeholders on effective requirements practices, documentation standards, decision-making, and business acceptance.
Capture lessons learned and convert them into reusable practices that improve the quality, predictability, and efficiency of future IT project delivery.
Provide clear status updates, risk and issue summaries, decision materials, and recommendations to project managers and leadership.

Required Qualifications

Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field, or equivalent relevant experience.
5-8 years of progressive experience as an IT Business Analyst, Business Systems Analyst, Functional Analyst, or similar role supporting technology-enabled business change.
Demonstrated experience creating BRDs, functional requirements, process maps, user stories, use cases, acceptance criteria, and requirements traceability matrices.
Proven ability to facilitate requirements workshops, analyze complex business processes, resolve ambiguity, and translate business needs into clear specifications for technical teams.
Experience supporting solution design reviews, UAT planning and execution, defect triage, implementation readiness, and business acceptance.
Excellent written, verbal, facilitation, and presentation skills, with the ability to communicate effectively with both business and technical audiences.
Strong analytical, critical-thinking, problem-solving, organization, and follow-through skills.
Ability to manage multiple projects and priorities while maintaining attention to detail and documentation quality.
Ability to work independently, build trusted relationships, and constructively challenge stakeholders and project teams when requirements or proposed solutions are unclear.

Preferred Qualifications

Experience working in manufacturing, distribution, automotive aftermarket, consumer products, or another complex multi-site operational environment.
Experience supporting a broad range of IT projects, such as application implementations, system enhancements, integrations, reporting and analytics, data initiatives, infrastructure changes, workflow automation, and cybersecurity or compliance initiatives.
Knowledge of business analysis frameworks and practices, including BABOK concepts, Agile, Scrum, Waterfall, and hybrid delivery methods.
Experience with process-mapping, requirements-management, collaboration, test-management, reporting, or work-management tools.
Working knowledge of data concepts, system integrations, APIs, reporting, master data, internal controls, SOX, security, and audit requirements.
Business analysis certification such as ECBA, CCBA, CBAP, PMI-PBA, or equivalent is a plus.

Core Competencies

Business acumen and stakeholder partnership
Requirements elicitation, analysis, and documentation
Business-to-technical translation
Process analysis and continuous improvement
Facilitation, negotiation, and conflict resolution
Quality focus, attention to detail, and accountability
Clear communication and executive-ready documentation
Adaptability, curiosity, and sound judgment

Measures of Success

Business requirements are complete, approved, and understood before solution design and development begin.
Functional requirements accurately reflect approved business needs and are usable by the IT delivery team.
Requirements remain traceable through design, testing, deployment, and business acceptance.
Rework, missed requirements, avoidable defects, and late-stage scope surprises are reduced.
Business stakeholders have confidence that delivered solutions meet their needs and produce the intended outcomes.
IT project deliverables become more consistent, complete, and decision-ready over time.

Why Holley Is a Great Place to Work

At Holley, we’re more than a performance parts company—we’re a community of enthusiasts, innovators, and problem-solvers. We offer a competitive benefits package and a culture that values both performance and people.

Benefits:

Competitive medical, dental, and vision coverage starting day one.
401(k) with company match
Paid time off and 9 paid holidays
Employee Assistance Program (EAP)
Company-paid life and short-term disability insurance
Employee discounts on Holley Performance Brands products, events,and partnerships
Education Assistance program

Holley is an Equal Opportunity Employer committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, or any other legally protected status.

If you require assistance or accommodation due to a disability during the application process, please contact human resources.

Quick Apply

Refine Your Search

senior support analyst jobs in kentucky

Senior Business Analyst

Board-Certified Behavior Analyst

Intelligence Trainer, Senior

Business Manager

Sr Procurement Analyst

SR Financial Reporting Analyst

Board-Certified Behavior Analyst

CFO - FP & A Senior Analyst

Product Director

Senior Product Analyst

Senior Application Support Analyst (Back Office Lending-Credit Unions)

Epic Certified Senior Analyst - Occupational Medicine

Senior Configuration Analyst

Application Analyst - Senior

Senior Analyst - Site Support (Loretto, KY)

Healthcare Encounter Senior Analyst

Manager, Medicaid Provider Compliance

Specialist, Risk and Compliance Services (Center of Excellence)

Health and Welfare Business Analyst - Implementations

Senior Payroll HRIS Analyst - REMOTE

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This is a hands-on business analysis role supporting all IT projects.

Role Purpose

The role also leads continues improvements to the quality and consistency of IT project delivery by establishing practical business analysis standards, reviewing project deliverables, identifying gaps early, and ensuring that requirements, designs, test cases, and delivered solutions remain aligned.

Key Responsibilities

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