Top 123 System engineer Jobs in Kentucky

Systems Engineer - Tier 1
Emerge IT Solutions, LLC —Florence, KY
- Overtime
- Writing skills
- Mid-level
- Windows
Healthcare Engineer (Network Engineer)
US Veterans Health Administration —Louisville, KY
- $99,402 - $129,225 a year
- Online Application
- Background check
- Pass drug screening
- English
- Paid parental leave
- Paid holidays
4d
Military Service - U.S. Space Force, Astronautical Engineer
Military Service - U.S. Space Force —Hazard, KY
- From $60,000 a year
- Full-time
- Engineering
- Mid-level
- Master's degree
- Health insurance
- 401(k)
10d
Military Service - U.S. Space Force, Aeronautical Engineer
Military Service - U.S. Space Force —Hazard, KY
- From $60,000 a year
- Full-time
- Engineering
- Mid-level
- Master's degree
- Health insurance
- 401(k)
10d
Military Service - U.S. Space Force, Electrical Engineer
Military Service - U.S. Space Force —Hazard, KY
- From $60,000 a year
- Full-time
- Engineering
- Mid-level
- Master's degree
- Health insurance
- 401(k)
10d
Production Systems Engineer
Accelera —Georgetown, KY
- $61.75 - $77.00 an hour
- Contract
- Bachelor of Science
- Engineering
- Mid-level
Quick Apply
1d
Plant Systems Engineer
Accelera —Florence, KY
- $25.12 - $47.60 an hour
- Full-time
- 5 years
- Engineering
- US work authorization
Quick Apply
3d
Systems Engineer
Actalent —Lexington, KY
- $45 - $69 an hour
- Full-time
- Hybrid work
- 5 years
- Office
- Analysis skills
- Commuter assistance
- Health savings account
Quick Apply
1d
System Test Engineer
Communications Test Design Inc —Lexington, KY
- Full-time
- 18 years or older
- Bachelor of Science
- US work authorization
- Paid holidays
- Disability insurance
Staff Infrastructure Engineer
Legence —Louisville, KY
- $130,000 - $148,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- AD&D insurance
- Disability insurance
Quick Apply
Systems Engineer
Levata —Louisville, KY
- Mid-level
- Office
- 3 years
Senior Automation Engineer
Atlas Air —Erlanger, KY
- $115,000 - $153,000 a year
- 7 years
- Azure
- Computer Science
IT Systems Engineer
Mirazon —Louisville, KY
- $90,000 - $130,000 a year
- Full-time
- Hybrid work
- Azure
- System design
- English
- Health savings account
- Disability insurance
Quick Apply
Control Systems Engineer
Brock Solutions —Louisville, KY
- On call
- Writing skills
- Mid-level
- Travel
- Profit sharing
- Health insurance
IT Coordinator
River Road Asset Management —Louisville, KY
- Full-time
- Hybrid work
- Computer Science
- Bachelor of Science
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
Manufacturing Test Engineer, Manufacturing Test Engineer
Amazon Data Services, Inc. —Florence, KY
- $129,200 - $174,800 a year
- Full-time
- Computer science
- Computer Science
- System design
- AD&D insurance
- Health insurance
IT Systems Engineer V
University of Louisville —Louisville, KY
- $130,488 a year
- Online Application
- Computer Science
- System design
- 8 years
Systems Verification & Operations Engineer
Space Tango LLC —Lexington, KY
- Weekends as needed
- Computer science
- Computer Science
- Engineering
Quick Apply
Systems Engineer I
Waystar —Louisville, KY
- Full-time
- System design
- Mid-level
- Windows
- Paid parental leave
- Paid holidays
Liquid Cooling Systems Engineer
Jabil Circuit —Florence, KY
- Full-time
- Schematics
- Analysis skills
- Mentoring

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system engineer jobs near kentucky

Systems Engineer - Tier 1

Emerge IT Solutions, LLC
Florence, KY

Apply Now

Job Details

Full-time

Qualifications

Customer relationship building
Writing skills
Employee relationship building
Teaching

Full Job Description

We’re always on the lookout for outstanding candidates. This role is posted year-round to connect with talent even when hiring is paused.

The Systems Engineer – Tier 1 will have experience working in a fast-paced, call center type environment and/or experience working for a Managed Services Provider (MSP) on a service desk. Daily, this role will be providing first level support to client end users for Workstation and Microsoft operating system support issues. Additionally this role will provide support on low level, process based, repeatable common service desk requests, following the standard escalation process as outlined.

The Systems Engineer – Tier 1 should possess the mindset of a growth oriented individual. This candidate should have the skill set to navigate, comprehend, and communicate basic expectations to the client, and manage to these expectations accordingly. This candidate should be able to develop strong, healthy relationships with coworkers, to ensure success and promote teamwork between the practice lines of business, and ultimately to develop and deliver the highest quality of customer service to both External and Internal customers.

Primary Duties and Responsibilities:

Ensure a good initial customer experience
Daily/Weekly Time keeping and Monthly Expense Tracking.
Managing Service Requests to Service Level Agreement (SLA) Expectations.
Service Request / Incident Management (Dispatch, Categorization, Communication, Escalation process, SLA obtainment, general upkeep and Continuous Improvement)
Create and Manage Service Requests from multiple points of entry such as Phone, Email, Voice Mail, or Verbal Requests.
Manage to appropriate Service Request / Incident recording, End User/Stake Holder Data, Categorization, Configuration Attachment, Dispatch, Escalation adherence & SLA obtainment.
Manage to the established Key Performance Indicators (KPI’s) & Success Metrics of the Service Desk.
Assist in the identification of common ticket types across multiple incidents for identification of larger issues.
Assist in the Initial In / Out of Scope determination, based on knowledge provided, client agreement details and service request type.
Provide insight and ensure adherence on Service Desk Call Taking, Incident Reporting, and Dispatch practices, processes, and Standard Operating Procedures.
Perform basic, documented, process-based, repeatable support services, commonly referred to as “Quick Tix” for Emerge’s Managed Services clients.
Process based, repeatable interactions
Process based, repeatable triage
Process based, repeatable tasks
Be a key contributor in the ongoing development and evolution of Emerge's managed services Call Taking, Incident Reporting, and Dispatch practices, processes, and Standard Operating Procedures.

Secondary Duties and Responsibilities:

Provide assistance as needed to the Advanced Services delivery team for Call Taking, Incident Reporting, and Service Request creation.
Onsite travel to client locations as needed is occasionally required. Employees are expected to provide their own reliable transportation. Additionally, this role has potential to occasionally assist in providing onsite staff augmentation support services to Emerge clients.
Minimal overnight travel is required.
Perform other duties as assigned

Required Skills/Abilities:

Strong leadership and management skills, with eagerness to grow.
Strong personal drive and self-management practices.
Excellent listening, teaching, writing, and relationship development skills.
Excellent verbal and written communication skills.
Detail oriented with excellent time management skills.
Good problem solving and organizational skills.
Strong analytical and problem-solving skills.
Ability to develop and maintain relationships with alliance partners and customers.
Outgoing, confident, and articulate demeanor.

Education and Experience:

Experience working within a Managed Services desk environment, call center, or customer service representative type role servicing multiple clients in a business environment.
Experience providing first level technical support to for clients on workstations and Microsoft windows operating systems.
Experience with taking personal accountability to foster strong relationships and ensure overall client satisfaction and retention.
Experience working within any Tracking, Inventory or more specifically Service Ticketing Application(s).
Experience with typing and dictation.

Work Conditions:

Overtime may be required to meet job expectations.
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects.
Working with internal and external client’s via Physical phone, Virtual phone, or Video Conferencing solution.
Physically able to participate in training sessions, presentations, and meetings.

Apply Now

Refine Your Search

system engineer jobs in kentucky

Systems Engineer - Tier 1

Healthcare Engineer (Network Engineer)

Military Service - U.S. Space Force, Astronautical Engineer

Military Service - U.S. Space Force, Aeronautical Engineer

Military Service - U.S. Space Force, Electrical Engineer

Production Systems Engineer

Plant Systems Engineer

Systems Engineer

System Test Engineer

Staff Infrastructure Engineer

Systems Engineer

Senior Automation Engineer

IT Systems Engineer

Control Systems Engineer

IT Coordinator

Manufacturing Test Engineer, Manufacturing Test Engineer

IT Systems Engineer V

Systems Verification & Operations Engineer

Systems Engineer I

Liquid Cooling Systems Engineer

I want to receive the latest job alert for system engineer in kentucky

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