Top 88 Vice president Jobs in Kentucky

VP of Customer Success
NETLAW MANAGEMENT SERVICES ORGANIZATION, INC. —Kentucky
- $150,000 a year
- Full-time
- Remote
- Analysis skills
- Senior level
- Commercial
- Health insurance
- Paid time off
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Vice President of Operations
Bluegrass Supply Chain —Bowling Green, KY
- $185,000 - $215,000 a year
- Full-time
- Office
- Travel
- Warehouse
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10d
Regional Vice President of Operations, Lifestyle Division
Schulte Hospitality Group —Louisville, KY
- $210,000 - $220,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Health savings account
- Disability insurance
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Vice President, Managing Director - Stock Plan Services
Fidelity Investments —Kentucky
- $118,000 - $226,000 a year
- Full-time
- Analysis skills
- Project management
- Organizational skills
- Loan repayment program
- Tuition reimbursement
12d
Vice President Finance
Derby Fabricating Solutions LLC —Louisville, KY
- $150,000 - $175,000 a year
- CPA
- Inventory management
- 11+ years
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11d
Vice President of Sales and Marketing
Car Keys Express —Louisville, KY
- Full-time
- Marketing
- Office
- Analysis skills
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Vice President, Fidelity Workplace Consulting - Health & Welfare
Fidelity Investments —Kentucky
- $130,000 - $264,000 a year
- Full-time
- Sales
- 11+ years
- Mentoring
- Loan repayment program
- Tuition reimbursement
Regional Vice President (North Region)
Five Star Breaktime Solutions —Owensboro, KY
- Microsoft Word
- Clean driving record
- 7 years
- Paid holidays
- Disability insurance
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Vice President & Actuary, Fidelity Workplace Consulting - Health & Welfare
Fidelity Investments —Kentucky
- $130,000 - $264,000 a year
- Full-time
- Sales
- 11+ years
- Mentoring
- Loan repayment program
- Tuition reimbursement
Regional Vice President
WealthBridge Financial Group —Louisville, KY
- $150,000 - $225,000 a year
- Full-time
- Hybrid work
- Mentoring
- Recruiting
- Financial services
- Disability insurance
- Health insurance
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VP Engineering and R&D - AI Startup
C-Plan.IT —Louisville, KY
- Remote
- Computer Science
- Doctor of Philosophy
- Mentoring
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Vice President of Operations, University of Kentucky
Compass Corporate —Lexington, KY
- Full-time
- Background check
- University
- Bachelor's degree
- Commuter assistance
- Paid parental leave
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7d
Regional Vice President of Operations (VPO)
Topaz Fiscal Services —Kentucky
- Full-time
- Nursing
- Skilled nursing facility
- Up to 50% travel
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10d
VP, Technology
Mindgruve —Covington, KY
- $200,000 - $250,000 a year
- Full-time
- Spanish
- Computer Science
- 11+ years
- Health insurance
- Dental insurance
Quick Apply
Vice President of Sales
Performance Foodservice —Somerset, KY
- Full-time
- High school diploma or GED
- Senior level
- Employee stock purchase plan
- Health insurance
Vice President of Ancillary Services (4246) ADMINISTRATION
Lexington Clinic —Lexington, KY
- 5 years
- Bachelor's degree
- Business Administration
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Vice President of Sales, Supplier Services
Xometry —Lexington, KY
- Hybrid work
- 11+ years
- Bachelor's degree
- Travel
- Disability insurance
- Health insurance
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VP, Branch Leader - Louisville, KY
Fidelity Investments —Louisville, KY
- Full-time
- Office
- Bachelor's degree
- Mentoring
VP, Compliance - Card Services & Cash Management
Fidelity Investments —Covington, KY
- $125,000 - $258,000 a year
- Full-time
- Bachelor of Science
- Writing skills
- Research
- Loan repayment program
- Tuition reimbursement
Vice President Project Management
Dant Clayton Corporation —Louisville, KY
- Full-time
- 7 years
- Construction site
- Engineering
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VP of Customer Success

NETLAW MANAGEMENT SERVICES ORGANIZATION, INC.
Kentucky

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Job Details

Full-time
$150,000 a year

Benefits

Health insurance
Paid time off
401(k) matching
Flexible schedule

Qualifications

Customer retention strategy
Data analysis reporting
Metrics Reporting
Management reporting
Client referrals
Cross-functional communication
Senior leadership

Full Job Description

About The Company

NetLaw Management Services Organization, Inc is the managed services organization behind Hargrove Firm, our affiliated law firm and the nation's largest estate planning firm. Through our technology company, NetLaw, and our commercial and back-office services, we deliver tech-enabled estate planning in partnership with wealth management firms that represent more than $400 billion in client assets.

Overview

The VP, Customer Success owns the operating system that turns a signed partner into a repeat, referring relationship. The full journey from advisor activation through client delivery. The logic is sequential: a great first experience drives retention, retention earns the next referral, and referrals compound. Advisor success and client success are one machine: if clients aren't successful, advisors won't refer again; and this role is the single owner accountable across both.

The near-term priority is advisor activation. Growth today is largely organic; the proactive engine that gets more advisors referring more often has not yet been built. Small changes in referral rate produce very different outcomes as the enterprise pipeline closes, so building that engine is the highest-leverage work of the role.

North-Star Metrics

The metrics define success:

Activation rate — the number of advisors who have referred a client compared to the total number of advisors affiliated with our partner firms.
Repeat referral rate — the frequency and breadth with which activated advisors tap their book.
NPS (advisor and client) — the experience quality that earns the next referral.

Everything else — onboarding speed, implementation quality, client experience, retention — is an input to these three.

Reporting Structure

Reports to the CEO.
The Director of Advisor Success and Director of Client Success report into this role.
Directs the external growth-marketing function (currently outsourced) and coordinates with partnership operations on CRM discipline and launch readiness.

Core Responsibilities

Advisor Activation Engine (near-term priority)

Build the proactive outbound motion that converts existing advisors into repeat referrers — segmented sequences across LinkedIn/Sales Navigator, DM outreach, and nurture — moving the team from reactive support to a data-driven activation machine.
Segment the advisor base (never-referred vs. actively referring) and target accordingly, using platform, CRM, and enrichment data to model and prioritize high-potential advisors.
Own referral-volume growth against monthly targets and the structure/coaching the frontline team needs to hit them.

Customer Success Operating System

Own the end-to-end operating model across advisor activation and client delivery — onboarding, journeys, playbooks, QBR cadence, feedback loops, and repeat engagement.
Own advisor and client NPS and the analytics connecting engagement to referral behavior; report KPIs to the board.
Lead the advisor success and client success directors; set goals, build process, and scale both teams as headcount grows.

Partner Launch & Implementation

Own the post-handoff operating system: as partnerships brings in opportunities, convert each into a functioning, referring relationship.
Run the launch playbook — confirmed registration/SSO, advisor communications, launch webinar, and 30/60/90-day follow-through — and post-launch reviews.

External Growth Marketing, CRM & Data

Own the outcomes of the outsourced growth-marketing function (HubSpot, outbound email, content, organic/paid LinkedIn): define the KPIs, hold the vendor accountable to results, and set the path to in-house what works over time. Activity is not the measure — referral and pipeline impact is.
Own CRM data discipline and governance; set the boundary between CRM-based engagement and the proprietary client platform.
Drive consistent data and reporting norms so leadership and the board have a unified view of the customer journey.

Scope

Coordinates execution across the people and partners who carry domain expertise in estate planning service delivery and advisor relationships.
Senior relationship ownership with enterprise partners sits with the CEO and the partnerships lead; this role builds and runs the operating machine underneath them.

Qualifications

Senior leadership experience owning a customer-facing operating function and accountable for retention, engagement, and growth metrics.
Demonstrated ability to build a proactive activation or demand/referral engine — not just steward reactive support.
Track record building repeatable processes and scaling teams in a high-growth environment.
Strong analytical instincts: turns cross-functional data into structured insight and board-ready reporting.
Effective cross-functional operator who drives execution — and holds external partners accountable to outcomes — through influence and rigor.
Wealth management or legal-services familiarity is a plus.

Benefits

Lucrative equity offering
Dynamic bonus structure
401k with competitive matching
Health Insurance
Paid-Time Off
Flexible Hours

Location

Remote. Periodic travel for board meetings, enterprise partner launches, and team off-sites.

NetLaw Management Services Organization, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. We are committed to fostering an inclusive, respectful workplace where everyone can thrive.

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Refine Your Search

vice president jobs in kentucky

VP of Customer Success

Vice President of Operations

Regional Vice President of Operations, Lifestyle Division

Vice President, Managing Director - Stock Plan Services

Vice President Finance

Vice President of Sales and Marketing

Vice President, Fidelity Workplace Consulting - Health & Welfare

Regional Vice President (North Region)

Vice President & Actuary, Fidelity Workplace Consulting - Health & Welfare

Regional Vice President

VP Engineering and R&D - AI Startup

Vice President of Operations, University of Kentucky

Regional Vice President of Operations (VPO)

VP, Technology

Vice President of Sales

Vice President of Ancillary Services (4246) ADMINISTRATION

Vice President of Sales, Supplier Services

VP, Branch Leader - Louisville, KY

VP, Compliance - Card Services & Cash Management

Vice President Project Management

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