Top 328 Phone representative Jobs in Kentwood, Mi

Customer Service Representative
Rapid Radios —Grand Rapids, MI
- From $20 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
Patient Service Representative II
Solaris Health Holdings LLC —Wyoming, MI
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
10d
Sales Representative-Entry Level
Bisco Industries —Grand Rapids, MI
- $25 - $27 an hour
- Full-time
- Background check
- Office
- Driver's License
- Wellness program
- Paid holidays
Quick Apply
Patient Access Associate Representative Primary Care Scheduling
Corewell Health —Kentwood, MI
- Full-time
- Primary Care
- High school diploma or GED
- In-person
5d
Customer Experience Rep
Duravent Group —Grand Rapids, MI
- Full-time
- Remote
- Oracle
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
5d
Patient Services Representative Surgery Scheduling
Corewell Health —Grand Rapids, MI
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
3d
Patient Services Representative Referral Scheduling
Corewell Health —Grand Rapids, MI
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
3d
Patient Access Associate Representative
Corewell Health —Kentwood, MI
- Full-time
- Primary Care
- High school diploma or GED
- In-person
5d
Patient Services Representative Associate
Corewell Health —Wyoming, MI
- Part-time
- Office
- High school diploma or GED
- 1 year
Customer Service & Support Representative
Alside —Grand Rapids, MI
- $26 - $27 an hour
- Microsoft Outlook
- Residential
- High school diploma or GED
Quick Apply
1d
Patient Services Representative
Corewell Health —Kentwood, MI
- Full-time
- Mid-level
- High school diploma or GED
- 2 years
7d
Customer Care Coordinator
Grand Bay Acquisition LLC —Grand Rapids, MI
- $21 - $25 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Dental insurance
Quick Apply
Call Center Representative
All Weather Seal of West Michigan Inc —Grand Rapids, MI
- $15 - $50 an hour
- Part-time
- Computer literacy
- No experience needed
- Computer skills
- Paid training
Quick Apply
Call Center - Grand Rapids MI
Applied Innovation —Grand Rapids, MI
- Full-time
- 18 years or older
- Microsoft Outlook
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
Member Services Representative- Remote
ASR CORPORATION —Grand Rapids, MI
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Customer Service Representative
Benjamin Smith-Farmers Insurance Agency —Wyoming, MI
- $45,000 - $70,000 a year
- Full-time
- Spanish
- Retail management
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
In-Person Contact Center Research Representative - Grand Rapids
Peckham —Grand Rapids, MI
- From $19.19 an hour
- Email
- Background check
- 18 years or older
- English
- Health savings account
- Paid holidays
Customer Service - Call Center (Onsite Only)
Miedema Asset Management —Byron Center, MI
- $18 - $19 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Patient Services Representative Associate Resource
Corewell Health —Hudsonville, MI
- Part-time
- Hospital
- High school diploma or GED
- Entry level
Patient Services Representative - SW Wyoming * Days - 40hrs/wk.
University of Michigan Health-West —Wyoming, MI
- Full-time
- Computer literacy
- Basic math
- Administrative experience

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Customer Service Representative

Rapid Radios
Grand Rapids, MI

Quick Apply

Job Details

Full-time
From $20 an hour

Benefits

Paid holidays
Health insurance
Paid time off

Qualifications

Computer operation
Teamwork
Phone communication
High school diploma or GED
Managing clients in a customer support role
Computer skills
Client interaction via phone calls

Full Job Description

Customer Care Representative

Rapid Radios is a growing tech company located in Ada, MI, with a strong focus on teamwork, customer experience, and employee well-being. We are currently looking to add a Customer Care Representative to our team as we continue to grow.

Pay

$20/hour

Available Schedules

In-Office:

Monday-Friday 12:00 PM - 8:00 PM (In-Office only)
Monday-Thursday 12:00pm-8:00PM, Sunday 10:00AM-6:00PM (In-Office Weekdays, Remote Sunday)

Job Overview

This is a phone-heavy customer care role focused on high-volume inbound customer support. The majority of your day will be spent answering customer phone calls, assisting with questions, troubleshooting issues, and providing timely support.

A key expectation of this role is maintaining a minimum of 50 customer calls per day.

Email communication is completed between phone calls, including sending follow-up emails that recap customer interactions. You will also complete a customer interaction tracker after each call to ensure accurate documentation and continuity of support.

Responsibilities

Handle a high volume of incoming customer phone calls throughout the day
Maintain a minimum of 50 customer calls per day
Provide clear, friendly, and efficient customer support over the phone
Send follow-up emails after calls summarizing customer interactions and next steps
Complete a customer interaction tracker after each call
Assist customers with troubleshooting, questions, and order support
Maintain a positive, professional, and efficient customer experience

Perks & Benefits

100% employer-paid health insurance
Paid time off (PTO), including holidays
Casual, laid-back work environment
Supportive, team-focused culture

Requirements

Must have customer service experience (required)
Strong experience answering and handling phone calls in a customer-facing role
Comfortable working in a fast-paced, phone-heavy environment
Strong communication skills, especially over the phone
Ability to stay organized while multitasking between calls, emails, and documentation
Basic computer proficiency
High school diploma or equivalent
Positive attitude and team mindset

If you’re excited about joining a small team where helping customers comes first, please apply today.

Job Type: Full-time

Pay: From $20.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

phone representative jobs in kentwood, mi

Customer Service Representative

Patient Service Representative II

Sales Representative-Entry Level

Patient Access Associate Representative Primary Care Scheduling

Customer Experience Rep

Patient Services Representative Surgery Scheduling

Patient Services Representative Referral Scheduling

Patient Access Associate Representative

Patient Services Representative Associate

Customer Service & Support Representative

Patient Services Representative

Customer Care Coordinator

Call Center Representative

Call Center - Grand Rapids MI

Member Services Representative- Remote

Customer Service Representative

In-Person Contact Center Research Representative - Grand Rapids

Customer Service - Call Center (Onsite Only)

Patient Services Representative Associate Resource

Patient Services Representative - SW Wyoming * Days - 40hrs/wk.

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