Top 139 Hotel Jobs in Kentwood Mi

Guest Service Agent
Hyatt Place South Grand Rapids —Wyoming, MI
- $16 - $18 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Employee discount
Quick Apply
Front Desk Agent
Hyatt Place Grand Rapids South —Wyoming, MI
- $15 - $16 an hour
- Part-time
- Hotel
- Data entry
- In-person
- Health insurance
- Dental insurance
Quick Apply
11d
Front Desk Agent
Image Hotel Management —Grand Rapids, MI
- 8 hour shift
- Computer literacy
- Hotel
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Night Auditor
Drury Hotels Company LLC —Grand Rapids, MI
- Up to $3,200 a year
- Part-time
- Sales
- English
- Hotel
- Health insurance
- Dental insurance
1d
Housekeeper -Part Time
Grand Rapids Residence Inn by Marriott Downtown —Grand Rapids, MI
- $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
- Profit sharing
- Health insurance
Quick Apply
Hotel Breakfast Attendant
Staybridge Suites Grand Rapids South —Grand Rapids, MI
- $14 - $16 an hour
- Part-time
- Serving
- Sanitation
- Hotel
- Employee discount
Quick Apply
12d
Night Auditor
Holiday Inn Grand Rapids Downtown —Grand Rapids, MI
- From $18 an hour
- Weekends as needed
- Hospitality
- Customer service
- Basic math
- Free parking
- Health insurance
Quick Apply
Night Auditor
Grand Rapids Residence Inn by Marriott Downtown —Grand Rapids, MI
- $17 an hour
- Part-time
- Hotel
- Entry level
- Profit sharing
- Health insurance
Quick Apply
Guest Service Agent
Drury Hotels Company LLC —Grand Rapids, MI
- Up to $3,200 a year
- Part-time
- English
- Hotel
- Cleaning
- Health insurance
- Dental insurance
1d
Breakfast Host
Grand Rapids Residence Inn by Marriott Downtown —Grand Rapids, MI
- $15 an hour
- Part-time
- High school diploma or GED
- Entry level
- Under 1 year
- Profit sharing
- Health insurance
Quick Apply
Guest Services Representative The Gerald Grand Rapids, MI
The Gerald Hotel Grand Rapids, MI —Grand Rapids, MI
- $18 - $19 an hour
- Part-time
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Hotel Front Desk Clerk
Staybridge Suites —Grandville, MI
- $15 - $17 an hour
- Full-time
- Management
- Hotel
- In-person
- Flexible schedule
Quick Apply
Guest Services Representative/Front Desk
DoubleTree by Hilton —Grand Rapids, MI
- $16 an hour
- Full-time
- Computer literacy
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Housekeeper - Hilton Garden Inn GR
Suburban Inns —Grand Rapids, MI
- $16 an hour
- 8 hour shift
- Word processing
- Basic math
- No experience needed
- Paid parental leave
- Paid holidays
Quick Apply
Night Audit (3rd shift 11p-7a) Full & Part Time
Hilton Home2 Suites Grand Rapids North —Grand Rapids, MI
- $14 - $16 an hour
- Part-time
- Hotel
- Accounting
- In-person
- Employee discount
Quick Apply
Guest Service Representative/Hotel Front Desk
Residence Inn by Marriott Grand Rapids Downtown —Grand Rapids, MI
- $16 an hour
- Part-time
- Writing skills
- Residential
- Hotel
- Profit sharing
- Health savings account
Quick Apply
3d
Night Auditor (3rd shift - 11PM-7AM)
Staybridge Suites —Grand Rapids, MI
- $14 - $15 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
4d
Housekeeper
Best Western Byron Center —Byron Center, MI
- From $15 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Paid time off
- Employee discount
Quick Apply
2d
Front Desk Agent Part time 1st and 2nds
Clarion Inn & Suites —Grand Rapids, MI
- From $15 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
Kickback Host
Drury Hotels Company LLC —Grand Rapids, MI
- $18.50 an hour
- Part-time
- Background check
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
7d

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Guest Service Agent

Hyatt Place South Grand Rapids
Wyoming, MI

Quick Apply

Job Details

Part-time | Full-time
$16 - $18 an hour

Benefits

Employee discount

Qualifications

Hotel emergency procedures
Receptionist experience within hospitality industry

Full Job Description

Job Overview

Join our dynamic hospitality team as a Guest Service Agent, where your enthusiasm and dedication will create memorable experiences for our guests. In this energetic role, you will be the friendly face at the front desk, providing exceptional customer service, handling reservations, and ensuring smooth check-in and check-out processes. Your proactive approach and hospitality expertise will help foster a welcoming environment that encourages guest loyalty and satisfaction. This paid position offers an exciting opportunity to develop your hotel management skills while delivering top-tier guest relations.

Responsibilities

Greet guests warmly upon arrival, ensuring a positive first impression through excellent phone etiquette and personable client communication
Manage hotel reservations using property management systems (PMS) such as OPERA or similar platforms, including booking, modifying, and canceling reservations
Handle guest inquiries efficiently via multi-line phone systems and in person, providing accurate information about hotel amenities and local attractions
Assist guests with check-in/check-out procedures, ensuring all details are accurately recorded in the front desk system
Address guest concerns promptly with customer service problem-solving skills, escalating issues when necessary to maintain guest satisfaction
Support night audit operations by reconciling accounts and preparing reports to ensure financial accuracy at the end of each shift
Follow hotel emergency procedures to ensure guest safety and respond effectively to any incidents or emergencies

Qualifications

Proven experience in hospitality management or front desk operations within a hotel or resort environment
Strong customer service skills with a friendly, energetic attitude and excellent communication abilities in multiple languages; bilingual proficiency is highly desirable
Familiarity with hospitality reservation systems such as OPERA or other property management systems (PMS)
Knowledge of hotel emergency procedures and guest relations best practices
Ability to handle multi-line phone systems efficiently while maintaining professionalism and courtesy
Experience with night audit processes and resort operations is a plus
Demonstrated problem-solving skills in customer service scenarios and effective client communication techniques

Join us to be part of a vibrant team dedicated to delivering exceptional hospitality experiences. We value energetic individuals who thrive on creating welcoming environments for every guest!

Pay: $16.00 - $18.00 per hour

Benefits:

Employee discount

Work Location: In person

Quick Apply

Refine Your Search

hotel jobs in kentwood mi

Guest Service Agent

Front Desk Agent

Front Desk Agent

Night Auditor

Housekeeper -Part Time

Hotel Breakfast Attendant

Night Auditor

Night Auditor

Guest Service Agent

Breakfast Host

Guest Services Representative The Gerald Grand Rapids, MI

Hotel Front Desk Clerk

Guest Services Representative/Front Desk

Housekeeper - Hilton Garden Inn GR

Night Audit (3rd shift 11p-7a) Full & Part Time

Guest Service Representative/Hotel Front Desk

Night Auditor (3rd shift - 11PM-7AM)

Housekeeper

Front Desk Agent Part time 1st and 2nds

Kickback Host

I want to receive the latest job alert for hotel in kentwood mi

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