Top 11 Patient access representative Jobs in Keokuk Ia

Patient Access Representative
Community Health Centers of Southeastern Iowa —Keokuk, IA
- Full-time
- Dental office
- Computer literacy
- HIPAA
Quick Apply
3d
Patient Experience Specialist: Mobile Unit
Memorial Hospital, Carthage, IL —Carthage, IL
- $17.25 - $17.75 an hour
- Full-time
- No experience needed
- CDL
- High school diploma or GED
- On-the-job training
Clerk | 36 hours per week | Medical Surgical Unit
Great River Health —Fort Madison, IA
- From $17.17 an hour
- Part-time
- Hospital
- Word processing
- Computer literacy
- Paid parental leave
- AD&D insurance

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Patient Access Representative
Community Health Centers of Southeastern Iowa —Keokuk, IA
Answer incoming calls, respond to inquiries, and direct calls to appropriate departments. This role is responsible for greeting patients, verifying insurance…
Quick Apply
3d
Clerk | 36 hours per week | Medical Surgical Unit
Great River Health —Fort Madison, IA
Performs reception and a variety of clerical functions and tasks utilizing specific knowledge of medical terminology and hospital procedures related to…
From $17.17 an hour

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Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving…
$19 - $21 an hour
Quick Apply
Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
From $19 an hour

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Patient Access Representative

Community Health Centers of Southeastern Iowa -
Keokuk, IA

Quick Apply

Job Details

Full-time
3 days ago

Qualifications

Customer communication
Computer literacy
High school diploma or GED

Full Job Description

Position Summary:

The Patient Access Representative serves as the first point of contact for patients entering the CHC/SEIA clinic. This role is responsible for greeting patients, verifying insurance and personal information, scheduling appointments, collecting payments, and ensuring a smooth and welcoming experience. The representative plays a critical role in maintaining efficient clinic operations and delivering excellent customer service. This position will be based out of the Keokuk Dental Clinic however the role will be crossed training to work at our Medical Clinic front desk and will provide coverage as needed.

Essential Functions / Duties:

Greet patients and visitors in a professional and courteous manner.
Register patients accurately and efficiently, verifying demographic and insurance information.
Schedule, reschedule, and cancel appointments using the clinic’s electronic health record (EHR) system.
Ensure required patient forms are completed / signed, including Sliding Fee applications.
Scan patient registration forms properly into the electronic practice management system.
Collect co-pays, deductibles, and outstanding balances; provide receipts and maintain accurate records.
Answer incoming calls, respond to inquiries, and direct calls to appropriate departments.
Maintain confidentiality of patient information in accordance with HIPAA regulations.
Assist patients with completing necessary forms and documentation.
Complete Medicaid verifications for applicable next-day appointments.
Coordinate with clinical staff to ensure timely patient flow and communication.
Monitor and manage the waiting area to ensure a clean and organized environment.
Responsible for managing Medicaid, Medicare, and MCO attribution lists to ensure patients are scheduled with a primary care provider.
Ensure end-of-day daily procedures are completed prior to departing each day.
Perform other administrative duties as assigned.

Education:

High School diploma or equivalent, required
One (1) year certificate from college or technical school, preferred
Knowledge of medical terminology, preferred

Experience:

Three (3) to six (6) months related experience and/or training
Equivalent combination of education and experience
Experience with Epic preferred but not required

Core Competencies:

Ability to manage challenging interactions with patients, clients, or coworkers in a constructive manner
Adaptability and flexibility in a changing environment
Ability to follow policies, procedures, and workflows
Computer proficiency and ability to learn new systems
Ability to receive and apply feedback constructively
Maintains professionalism and composure in a fast-paced environment

Hours: Monday 7:45-6:30, Tue/Wed 7:45-4:30, Th 7:30-4, F 7:30-1

Hours Subject to Change at Any time Based on Clinic Needs

dasedHo

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patient access representative jobs in keokuk ia

Patient Access Representative

Patient Experience Specialist: Mobile Unit

Clerk | 36 hours per week | Medical Surgical Unit

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