Top 11 Desk agent Jobs in Ketchikan, Ak

Front Desk Agent - Night
Cape Fox Lodge —Ketchikan, AK
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
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Front Desk Agent
Stonetree Veterinary Clinic —Ketchikan, AK
- $14 - $17 an hour
- Full-time
- In person
- Customer service
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
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Front Desk Agent - Night
Cape Fox Lodge —Ketchikan, AK
The Front Desk Agent is responsible for providing quality guest service as it pertains to checking in/out of hotel guests; PBX operations to include mail/…
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Night Auditor
Cape Fox Lodge —Ketchikan, AK
The Night Auditor will accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping…

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While providing the highest level of customer service, the Help Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a…
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Front Desk Agent
Paramount Philly Agency —Columbus, OH
Maintain an organized, clean, and inviting front desk area. Provide accurate information and guide guests to the appropriate resources or team members.
$3,816.36 - $4,596.05 a month
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Front Desk Agent - Night

Cape Fox Lodge -
Ketchikan, AK

Quick Apply

Job Details

Full-time

Qualifications

Microsoft Excel
Microsoft Outlook
Guest relations
High school diploma or GED
Driver's License
Multi-line phone systems
Office phone management

Full Job Description

Cape Fox Lodge needs a new team member! We are seeking an enthusiastic and professional Night Front Desk Agent. Someone who enjoys taking care of guests and handling the required back-office tasks will find this position to be a good fit. The Front Desk Agent is responsible for providing quality guest service as it pertains to checking in/out of hotel guests; PBX operations to include mail/message service; taking hotel reservations; and concierge services in a gracious and professional manner. This role requires accuracy with daily accounting procedures. Work hours may vary.

Duties Include:

Greet, register, and assign rooms to guests of Lodge
Verify customers' credit and establish how the customer will pay for the accommodation
Keep records of room availability and guests' accounts via computers
Compute bills, collect payments, and make change for guests
Perform simple bookkeeping activities, such as balancing cash accounts
Issue room keys
Review accounts and charges with guests during the check-out process
Post charges, such those for rooms, food, liquor, etc. to ledgers using computers
Transmit and receive messages, using telephones or telephone switchboards
Contact housekeeping or maintenance staff when guests report problems
Make and confirm reservations
Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions
Record guest comments or complaints, referring customers to managers as necessary
Advise housekeeping staff when rooms have been vacated and are ready for cleaning
Arrange tours, taxis, or restaurant reservations for customers
Deposit guests' valuables in hotel safes or safe-deposit boxes
If qualified, may drive hotel shuttle van to transport guests to and from airport ferry and other transportation facilities

Job Requirements

At least 6-months of experience in a similar role is preferred
High School diploma or equivalent is required
Prefer candidates 21 years of age or older due to liquor sales in adjacent gift shop
Skills in Microsoft Office including Word, Excel, and Outlook are desired
Experience with additional hotel management or accounting software is desired
Customer oriented, friendly, and energetic
Ability to work under pressure between phone calls, customers at the desk and other surrounding noises
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986

CapeFox Corporation, its subsidiaries and affiliates provide equal employment opportunities to all persons and prohibit employment decisions on the basis of race, religion, color, creed, national origin, sex, age, disability, political affiliation, protected veteran status, or sexual orientation. Cape Fox Corporation, its subsidiaries and affiliates offer preference to Cape Fox Corporation shareholders, descendants, and other Native Americans pursuant to Public Law 100-241.

Job Type: Full-time

License/Certification:

Driver's License (Required)

Ability to Commute:

Ketchikan, AK 99950 (Required)

Ability to Relocate:

Ketchikan, AK 99950: Relocate before starting work (Required)

Work Location: In person

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