Viceroy Hotels:
Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.
Location:
The property offers 73 guest rooms and 12 single-level penthouse residences, all with sweeping views of Idaho’s Rocky Mountains. Guests and owners will enjoy an elevated level of personalized service and an extensive amenity suite, including a 5,700-square-foot full-service spa, a 1,500-square-foot fitness center, six treatment rooms, an indoor thermal pool, cold plunge, sauna, and steam rooms. A state-of-the-art rooftop observatory and outdoor terrace bar will provide unobstructed access to the Central Idaho Dark Sky Reserve, the first designated preserve of its kind in the U.S. and one of only 12 globally.
Overview:
Located at the southeast corner of Main Street and River Street East—the gateway to downtown Ketchum, Idaho—and just minutes from Bald Mountain’s River Run base, this exceptional property will debut as Sun Valley’s first luxury hotel and for-sale residence offering. As part of the Viceroy team, you’ll help bring our signature experiential hospitality to one of North America’s most iconic, year-round mountain destinations.
The Kitchen Steward is responsible for maintaining cleanliness, sanitation, organization, and proper storage of all china, glassware, silverware, cookware, utensils, kitchen equipment, and culinary work areas throughout the resort. This role supports the overall efficiency and cleanliness of culinary and food & beverage operations while ensuring compliance with sanitation, safety, and operational standards aligned with Viceroy expectations.
The Kitchen Steward may support multiple culinary and food & beverage outlets throughout the resort, including restaurant, banquet, café, pool, employee dining, and special event operations based on business demands and operational needs. In support of the resort’s collaborative culinary environment, this role may also assist with basic food preparation and prep cook responsibilities as operationally necessary.
Responsibilities:
- Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
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Maintain cleanliness, sanitation, and organization throughout all kitchens, stewarding areas, loading docks, dumpsters, storage rooms, and back-of-house food & beverage spaces.
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Operate dishwashing equipment to ensure all china, glassware, silverware, cookware, and utensils are properly cleaned, sanitized, and stored according to operational standards.
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Wash pots, pans, kitchen utensils, and culinary equipment following established sanitation and safety procedures.
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Sweep, mop, scrub, and maintain floors throughout kitchen, restaurant, banquet, stewarding, and food & beverage operational areas.
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Perform heavy-duty cleaning of ovens, grills, sinks, walls, walk-in coolers, freezers, hoods, drains, and kitchen equipment as assigned.
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Ensure proper handling, storage, rotation, and organization of culinary supplies and operational equipment.
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Assist with banquet, restaurant, café, pool, and special event culinary operations as business demands require.
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Support buffet setup, breakdown, and operational readiness as assigned.
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Assist culinary teams with basic food preparation, ingredient prep, stocking, and kitchen organization as operational needs require.
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Return all clean china, glassware, silverware, cookware, and equipment to proper storage areas while minimizing breakage and damage.
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Empty trash, recycling, and waste materials from food & beverage operational areas in accordance with sanitation procedures.
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Maintain knowledge of chemical handling, sanitation standards, safety procedures, and proper use of cleaning equipment.
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Report equipment shortages, breakage, maintenance concerns, or unsafe conditions promptly to leadership.
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Maintain knowledge of fire and safety procedures and the location of emergency equipment.
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Practice safe work habits and maintain cleanliness and organization throughout all work areas.
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Utilize proper communication and teamwork to support operational efficiency throughout culinary operations.
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Attend required meetings, trainings, and departmental lineups.
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Maintain regular attendance, punctuality, professional appearance, and grooming standards.
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Ensure overall operational cleanliness, sanitation, and support of guest satisfaction standards.
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Perform other duties as assigned by management.
Qualifications:
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High School diploma or equivalent and/or experience in a hotel or a related field preferred.
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Flexible and long hours sometimes required.
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Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
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Ability to stand during entire shift.
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Ability to withstand temperature variations, both hot and cold.
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Maintain a warm and friendly demeanor at all times.
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Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
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Must be able to multitask and prioritize departmental functions to meet deadlines.
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Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
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Attend all hotel required meetings and trainings.
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Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
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Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
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Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
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Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
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Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
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Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
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Must be able to cross-train in other hotel related areas.
- Must be able to show initiative, including anticipating guest or operational needs.
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Perform other duties as requested by management.
