Top 26 Intake specialist Jobs in Kettering, Oh

Director of Central Intake
Otterbein SeniorLife —Lebanon, OH
- Nursing
- Office
- 3 years
- Paid holidays
- Health insurance
Quick Apply
14d
Weatherization and Housing Services Intake Specialist
Miami Valley Community Action Partnership —Moraine, OH
- $41,496.00 - $52,041.60 a year
- Full-time
- Office
- Administrative experience
- High school diploma or GED
Quick Apply
6d
Intake Coordinator (10:00am-6:30pm)
DeCoach Recovery Centre —Dayton, OH
- Full-time
- Customer service
- HIPAA
- Rehabilitation center
- Health insurance
- Dental insurance
Quick Apply
6d
Intake Specialist PRN
Haven Behavioral Health —Dayton, OH
- PRN
- CPR Certification
- Computer literacy
- Writing skills
10d
Intake Admissions Specialist
Alternate Solutions Health Network, LLC —Kettering, OH
- From $17 an hour
- Weekends as needed
- Remote
- Home Health
- Experience equivalent to degree accepted
- Associate's degree
- Disability insurance
- Health insurance
Quick Apply
6d
Intake Coordinator (part-time) weekends 1st shift
DAYBREAK INC —Dayton, OH
- $21.50 an hour
- Part-time
- HIPAA
- Mid-level
- High school diploma or GED
Quick Apply
Central Intake Admissions Specialist
Otterbein SeniorLife —Springboro, OH
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Paid holidays
- Health insurance
Quick Apply
Intake Coordinator (part-time) weekends 2nd shift
DAYBREAK INC —Dayton, OH
- $21.50 an hour
- Part-time
- HIPAA
- Mid-level
- High school diploma or GED
Quick Apply
Intake Coordinator (part-time) weekends 3rd shift
DAYBREAK INC —Dayton, OH
- $21.50 an hour
- Part-time
- HIPAA
- Mid-level
- High school diploma or GED
Quick Apply
Intake Coordinator
The Bair Foundation —Dayton, OH
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Mileage reimbursement
- Health insurance
Intake Assessor (LSW)
Leora —Dayton, OH
- $57,000 - $67,000 a year
- Full-time
- HIPAA
- Mid-level
- Case management
- Paid holidays
- Disability insurance
Quick Apply
2h
Intake Therapist
Armada Recovery —Dayton, OH
- $60,000 - $70,000 a year
- Weekends as needed
- Addiction Medicine
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
14d
Intake Coordinator - Mason, OH
Local Infusion —Mason, OH
- $24 - $25 an hour
- Full-time
- Current TB test
- Customer service
- BLS Certification
- Paid parental leave
- Disability insurance
Quick Apply
Intake Specialist
Tri State Home Medical —Eaton, OH
- $15 - $18 an hour
- Full-time
- Background check
- Medical office experience
- HIPAA
Quick Apply

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Weatherization and Housing Services Intake Specialist
Miami Valley Community Action Partnership —Moraine, OH
Provide exceptional customer service by answering questions and assisting clients throughout the application process. High School Diploma or GED.
$41,496.00 - $52,041.60 a year
Quick Apply
6d
Weatherization and Housing Services Program Manager
Miami Valley Community Action Partnership —Moraine, OH
Ensure accurate eligibility determinations, complete documentation, quality data entry, and compliance with all federal, state, local, and agency requirements.
$60,000 - $75,000 a year
Quick Apply
6d

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Director of Central Intake

Otterbein SeniorLife -
Lebanon, OH

Quick Apply

Job Details

14 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Team leadership
Employee relationship building

Full Job Description

Summary

The Director of Central Intake is responsible for providing leadership, oversight, and operational management of the Central Intake Division across the organization. This position serves as a working leader who actively participates in referral management and admissions support while overseeing team performance, process improvement, occupancy growth initiatives, and referral management strategies. The Director of Central Intake collaborates with location leadership, clinical teams, business development, and referral partners to support census growth, operational efficiency, and customer satisfaction.

Primary Duties and Responsibilities

Operational Leadership

Lead and support the ongoing development and expansion of the Central Intake Division.
Participate in referral review, intake coordination, escalation management, and admissions support activities.
Oversee daily intake workflows to ensure timely processing and disposition of referrals.
Develop and maintain standardized intake processes, workflows, and best practices.
Ensure compliance with organizational, payer, state, and federal requirements.

Team Leadership and Development

Directly supervise, mentor, and support Central Intake team members.
Provide coaching, training, and professional development opportunities.
Establish performance expectations and conduct performance evaluations.
Address performance concerns through coaching and corrective action when appropriate.
Foster a culture of accountability, teamwork, and continuous improvement.

Census Growth and Performance Management

Monitor referral activity, conversion rates, occupancy trends, and census goals.
Collaborate with location leadership and business development teams to identify growth opportunities.
Analyze referral patterns, payer mix, decline reasons, and lost opportunities.
Support new business follow-up initiatives through virtual outreach platforms.

Reporting and Analytics

Monitor and analyze referral volume, conversion rates, occupancy trends, payer mix, referral source performance, and intake processing times.
Prepare reports and presentations for executive leadership.
Utilize data to identify opportunities for process improvement and operational efficiencies.

Relationship Management

Develop and maintain effective working relationships with referral partners, hospitals, managed care organizations, location leadership, and internal teams.
Serve as a resource for complex admissions and referral concerns.
Promote exceptional customer service throughout the intake process.

Strategic Planning and Process Improvement

Participate in strategic planning initiatives related to centralized admissions and occupancy growth.
Identify opportunities for workflow improvements and technology enhancements.
Support operational improvement projects, system implementations, and change management initiatives.

This job description is not meant to be an exhaustive list of duties or responsibilities and may change over time based on the strategy and needs of the organization.

Experience & Qualifications

Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or related field preferred.
Equivalent combination of education and relevant experience may be considered.
Minimum of 3 to 5 years of experience in skilled nursing, post-acute care admissions, central intake, or healthcare operations leadership.
Previous supervisory or management experience required.
Experience with census development, referral management, and occupancy growth strategies preferred.
Knowledge of Medicare, Medicaid, Managed Care, and commercial payer processes preferred.
Experience with referral management systems, electronic medical records, and customer relationship management software preferred.
Proficient with Microsoft Office applications and reporting tools.

Skills & Characteristics

Strong leadership, coaching, and team development skills.
Ability to analyze operational data and identify opportunities for improvement.
Strong organizational, problem-solving, and decision-making abilities.
Ability to manage multiple priorities in a fast-paced environment.
Strong verbal, written, and interpersonal communication skills.
Ability to build and maintain effective working relationships with referral partners, location leadership, and internal stakeholders.
Demonstrated ability to lead change and support process improvement initiatives.
High level of professionalism, accountability, and attention to detail.
Commitment to customer service excellence and continuous improvement.
Ability to balance strategic planning with day-to-day operational responsibilities.

Work Environment

Typical office environment, with minimal exposure to excessive noise or adverse environmental issues. Flexibility for remote work according to organizational policies
Travel for meetings, industry conferences and partnerships, as needed
Be able to meet the following physical requirements, with or without reasonable accommodation:
Occasionally lift and move objects weighing up to 10 pounds.

BENEFITS

Health & Wellness

Medical Insurance with free virtual doctor visits
Vision & Dental Insurance
Pet Insurance
Life Insurance
Employee Assistance Program (EAP) for personal and professional support

Financial Security

401(k) Retirement Savings Plan with company match
Paid Time Off (PTO) that accrues immediately from day one
Paid Holidays for a healthy work-life balance
Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
Tuition Reimbursement up to $5,250 per year for ANY field of study
Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
Legal & Identity Theft Protection

Growth & Development

University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
Multiple Partner Discounts available for various products and services through Access Perks
Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work

*Some benefits, including PTO and tuition reimbursement, are based on hours worked.

Why work for Otterbein SeniorLife:

For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.

Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.

Apply today and begin a meaningful career as a Direct of Central Intake at Otterbein!

Quick Apply

Refine Your Search

intake specialist jobs in kettering, oh

Director of Central Intake

Weatherization and Housing Services Intake Specialist

Intake Coordinator (10:00am-6:30pm)

Intake Specialist PRN

Intake Admissions Specialist

Intake Coordinator (part-time) weekends 1st shift

Central Intake Admissions Specialist

Intake Coordinator (part-time) weekends 2nd shift

Intake Coordinator (part-time) weekends 3rd shift

Intake Coordinator

Intake Assessor (LSW)

Intake Therapist

Intake Coordinator - Mason, OH

Intake Specialist

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