Top 640 Member services representative Jobs in Kettering Oh

Customer Experience Representative
Zenar Corporation —Vandalia, OH
- $24.02 - $28.93 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Occupational Therapist
BoldAge PACE —Moraine, OH
- Full-time
- Pass drug screening
- Mid-level
- Clinic
- Health insurance
- Dental insurance
Quick Apply
Occupational Therapist
BoldAge PACE —Dayton, OH
- Full-time
- Management
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12d
Physical Therapist
BoldAge PACE —Moraine, OH
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Clinic
- Health insurance
- Dental insurance
Quick Apply
Kettering College Chair Associate Professor - Physician Assistant
Kettering Health —Kettering, OH
- Full-time
- Doctoral degree
- BLS Certification
- ACLS Certification
THERAPIST-BSW/LSW-YCATS
Samaritan Behavioral Health In —Dayton, OH
- Part-time
- CPR Certification
- Customer service
- Computer literacy
- Continuing education credits
- Health insurance
Seeking Full-Time LSW, LISW, LPC, or LPCC in Dayton OH
Mahajan Therapeutics —Dayton, OH
- Full-time
- Writing skills
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Worship Director
Ginghamsburg Church —Tipp City, OH
- $60,000 - $68,000 a year
- Full-time
- Background check
- 5 years
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
AT&T Sales Support Representative
Dynamical Marketing —Fairborn, OH
- $800 - $1,300 a week
- Full-time
- Background check
- In-person
- Communication skills
- Opportunities for advancement
Quick Apply
11h
Client Service Representative at North Main Animal Clinic
North Main Animal Clinic —Dayton, OH
- $15.00 - $15.50 an hour
- Part-time
- OSHA
- Word processing
- Mid-level
- Health insurance
- Dental insurance
Outside Sales Representative
Snap-on Inc —Dayton, OH
- $50,000 a year
- Full-time
- Dealership
- Mid-level
- Communication skills
- Employee stock purchase plan
- Health insurance
Sales Consultant
Haverty Furniture Companies, Inc. —Beavercreek, OH
- $55,000 - $100,000 a year
- Weekends as needed
- Background check
- Computer literacy
- Microsoft Office
- Paid training
- Wellness program
Quick Apply
Valet Attendant - Dayton, OH
Parking Management Company —Dayton, OH
- $13 - $20 an hour
- Overtime
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
- Paid training
- Health insurance
Quick Apply
School Bus Driver - No Exp Needed - Training Provided
Durham School Services —Township of Liberty, OH
- $30 an hour
- Part-time
- Background check
- Clean driving record
- Local
- Paid training
- Paid holidays
Quick Apply
Director of Social Services
Springfield Masonic Community —Springfield, OH
- Full-time
- HIPAA
- In-person
- Senior level
- 403(b) matching
- Paid holidays
Quick Apply
16h
Assistant Manager in Training
Mike's Carwash —Beavercreek, OH
- From $22 an hour
- Full-time
- Inventory management
- English
- Mid-level
Quick Apply
13d
ENTRY LEVEL SALES - 40k BASE
Spectrum —Bellbrook, OH
- $75,000 - $105,000 a year
- Weekends as needed
- English
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
11h
School Bus Driver - no experience needed - training provided!
Petermann Bus —Middletown, OH
- $17 - $21 an hour
- Part-time
- Background check
- Clean driving record
- Customer service
- Paid training
- Paid holidays
Quick Apply
7d
RN Hospice - Part Time
Christian Villages at Mason —Mason, OH
- Full-time
- CPR Certification
- RN License
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
ENTRY LEVEL SALES - 40k BASE
Spectrum —Miamisburg, OH
- $75,000 - $105,000 a year
- Weekends as needed
- English
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
11h

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Customer Experience Representative

Zenar Corporation
Vandalia, OH

Apply Now

Job Details

Full-time
$24.02 - $28.93 an hour

Qualifications

Live chat
Teamwork
Customer returns handling
High school diploma or GED
Organizational skills
Account management

Full Job Description

Triad Technologies
Customer Experience Representative
Vandalia/Maumee, OH

Position Overview

The Customer Experience Representative (CER) provides high-quality professional service to our most important partners, our customers. The CER will ensure our customers' needs are met throughout all stages of the customer experience, including order entry management, quoting, product and pricing inquiries, and issue resolution. This role collaborates with Sales, Technical Support, and Operations to ensure a seamless customer experience aligned with Triad’s service standards. This is a full-time position, M–F, 8:00 am – 5:00 pm.

Serves as the customer advocate by managing the full lifecycle—from initial interaction through ongoing support—ensuring a seamless, high-touch experience that drives satisfaction, loyalty, and long-term retention.
Owns the customer relationship by providing consistent communication, follow-through, and a proactive approach to understanding and meeting customer needs.
Responds promptly to incoming phone calls, emails, live chats, and other communication channels, ensuring timely and accurate support.
Accurately processes customer orders, quotes, returns, and credit requests, adhering to Triad guidelines and customer-specific requirements.
Provides product information, availability, and pricing support using P21 and Zendesk.
Partners with Sales, Technical Support, and Operations to ensure seamless service and effective order fulfillment, keeping customer satisfaction at the forefront.
Monitors and manages order status, proactively communicating delays, updates, or changes to customers professionally and transparently.
Handles and resolves customer concerns and complaints, escalating issues to the appropriate internal resources when necessary.
Maintains accurate and organized records of all customer interactions in P21 and Zendesk, following documentation standards.
Builds and maintains strong, trust-based relationships with customer contacts through frequent, solution-oriented communication and attentive service.
Collaborates with team members to strengthen feedback loops between customers and internal teams, driving continuous improvements in customer experience, processes, and workflows.
Stays informed on product offerings, processes, and Triad policies to ensure accurate and up-to-date information is provided to customers.
Participates in team meetings, training sessions, and continuous improvement initiatives to enhance customer service processes and individual skill development.
Other duties as assigned.

Skills & Experience

High school diploma or equivalent required; Associate’s degree preferred.
2+ years of customer service experience in a distribution, industrial, or B2B environment preferred.
Experience managing key or high-touch accounts is preferred.
Exceptional communication skills, including a polished and professional phone presence and clear, concise, and courteous written communication for email and live chat correspondence.
Excellent organizational skills with the ability to manage multiple priorities, multitask effectively, and adapt to shifting demands in a fast-paced environment.
Proficient in Microsoft Office (Outlook, Excel, Word).
Experience with ERP and business communication systems; familiarity with P21 and Zendesk is preferred.
Ability to quickly learn and retain knowledge of product lines, services, and internal processes.
Positive, team-oriented attitude with a strong commitment to delivering exceptional service to both external and internal customers.

Pay: $24.02 - $28.93 per hour

Work Location: In person

Apply Now

Refine Your Search

member services representative jobs in kettering oh

Customer Experience Representative

Occupational Therapist

Occupational Therapist

Physical Therapist

Kettering College Chair Associate Professor - Physician Assistant

THERAPIST-BSW/LSW-YCATS

Seeking Full-Time LSW, LISW, LPC, or LPCC in Dayton OH

Worship Director

AT&T Sales Support Representative

Client Service Representative at North Main Animal Clinic

Outside Sales Representative

Sales Consultant

Valet Attendant - Dayton, OH

School Bus Driver - No Exp Needed - Training Provided

Director of Social Services

Assistant Manager in Training

ENTRY LEVEL SALES - 40k BASE

School Bus Driver - no experience needed - training provided!

RN Hospice - Part Time

ENTRY LEVEL SALES - 40k BASE

I want to receive the latest job alert for member services representative in kettering oh

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