Top 6 Guest service agent Jobs in Kill Devil Hills, Nc

Administrative Guest Service Agent
Outer Banks Resort Rentals —Nags Head, NC
- $18 an hour
- Full-time
- Background check
- Inventory management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Hilton Garden Inn Outer Banks —Kitty Hawk, NC
- $15 an hour
- Full-time
- Basic math
- English
- Ability to climb stairs
- Paid holidays
- Health insurance
Quick Apply
Guest Service Agent
Beach Retreats —Nags Head, NC
- $17 - $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Reliable transportation
Quick Apply
Front Desk Agent Flexible Schedule
Holiday Inn Express Nags Head -Schulte Hospitality Group —Nags Head, NC
- $16.50 - $17.00 an hour
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Paid holidays
Quick Apply
Guest Service Agent
Village Realty Holdings, LLC —Corolla, NC
- $19 an hour
- Full-time
- Office
- Windows
- Typing
Quick Apply
Hospitality Specialist-- Barrier Island Station
Capital Vacations —Duck, NC
- Weekends as needed
- Communication skills
- Entry level
Quick Apply

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Administrative Guest Service Agent

Outer Banks Resort Rentals
Nags Head, NC

Quick Apply

Job Details

Full-time
$18 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Computer operation
Guest reservation booking
Customer communication
Guest relations
Inventory management
Customer service
Writing skills
In-person customer service
Employee relationship building
English
Cash register operations
Property management systems (PMS)
Computer skills
Telephone systems
File organization

Full Job Description

Summary of Position

We are seeking a friendly Guest Service Representative to join our team. As a Guest Service Representative, you will be responsible for ensuring guests have a pleasant experience during their visit. You will provide information about the property and local attractions, assist with check-in and check-out, and respond to guest inquiries and complaints. Our ideal candidate is a people-person who enjoys meeting new people and has a passion for providing excellent customer service.

Position is full time and would involve working on Saturdays. Days off would be Sunday and Thursday. Knowledge of SPI Property Management System a plus. Pay is dependent upon experience.

Primary Job Responsibilities:

Handle special requests from owners and guests.
Lead all guest registration and departures.
Receive initial comments from guests; relay to proper department for any action.
Assist, as required, with security level key production and issuance.
Maintain and oversee exchange guest reservations for proper information.
Relay employee concerns to GM.
Assist all owners and guests needs as presented at the front desk.
Responsible for maintaining and managing inventory control, ordering and storage of front office supplies and assisting with maintaining and managing gift shop inventory.
Oversee and maintain the cleanliness and appearance of all front office locations, including storage areas.
Maintains a favorable working relationship with all other company employees and vendors to foster and promote a cooperative and harmonious working climate.
At all times projects a favorable image of the Alderwood group and your respective property.
Perform any and all other duties deemed appropriate and necessary by the resort’s supervisors, managers and/or mod.

Knowledge & Skills

Must have solid computer and cashiering skills.
Must have the ability to efficiently operate computer systems, including the PMS system, key system, and telephone system functions within 30 days.
Must possess a high level of customer service skills; including being personable with a friendly and helpful attitude.
Must always be well groomed and presentable.
Must have good communication skills and solid command of the English language; both oral and written.
Must be able to handle multiple tasks simultaneously.
Must be able to handle emergency situations calmly and efficiently.
Must be well informed about the resort and community attractions.

Work Remotely

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Computer Navigation: 1 year (Preferred)

Ability to Commute:

Nags Head, NC 27959 (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in kill devil hills, nc

Administrative Guest Service Agent

Guest Service Agent

Guest Service Agent

Front Desk Agent Flexible Schedule

Guest Service Agent

Hospitality Specialist-- Barrier Island Station

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