Top 10 Customer care coordinator Jobs in Killeen, Tx

Patient Services Specialist I – Patient Checkout & Scheduling Coordinator
Baylor Scott & White Health —Temple, TX
- High school diploma or GED
- Clinic
- Typing
- Health insurance
- Tuition reimbursement
Pediatric Patient Coordinator
H2 Health —Harker Heights, TX
- $15 - $16 an hour
- Full-time
- High school diploma or GED
- Clinic
- Pediatrics
- Health savings account
- Paid holidays
Quick Apply
Client Care Coordinator
Angels of Care Pediatric Home Health —Temple, TX
- Full-time
- Computer literacy
- Administrative experience
- Home Health
- Health savings account
- Health insurance
Quick Apply
Prior Authorization Specialist - Weekend Only
Baylor Scott & White Institute for Rehabilitation - Outpatient —Temple, TX
- 8 hour shift
- LVN
- RN License
- Mid-level
- Employee assistance program
- Opportunities for advancement
Patient Care Coordinator
Killeen Family Dentistry —Killeen, TX
- Full-time
- Dental office
- Mid-level
- 2 years
- Paid holidays
- Health insurance
Quick Apply

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Pediatric Patient Coordinator
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Current State Speech Therapist license. Directs all patient scheduling matters through the front desk coordinator. Knowledge of CPT & ICD 10 coding procedures.
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Patient Services Specialist I – Patient Checkout & Scheduling Coordinator

Baylor Scott & White Health -
Temple, TX

Apply Now

Job Details

Benefits

Health insurance
Tuition reimbursement
Paid time off

Qualifications

High school diploma or GED

Full Job Description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

We serve faithfully by doing what's right with a joyful heart.
We never settle by constantly striving for better.
We are in it together by supporting one another and those we serve.
We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic, or other area. This role assists patients to ensure high-quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification, and answering phones.

Essential Functions of the Role

Assists with patient duties, including relations, check-in, check-out, scheduling, insurance verification, and answering phones. Arranges follow-up visits and referral appointments.
Assists with patient registration by collecting and verifying insurance information. Verifies patient demographics and enters changes into the computer system. Directs patients to appropriate waiting areas.
Accepts payments for physician/clinic services according to established guidelines.
Posts payments and enters charges into computer utilizing appropriate codes.
Generates daily payment reports and verifies cash drawer against report.
Provides accurate patient, medical, financial or procedural information to patients or approved outside entities.
May be required to discuss financial arrangements with patients.
Receives and directs phone calls. Assists patients and other visitors.
Responds to routine inquiries concerning practice services, hours of operation, etc.
Ensures any patient complaints are handled appropriately.
Assists with medical records duties as requested.

Key Success Factors

Good listening, interpersonal and communication (oral and written), and professional, pleasant and respectful telephone etiquette.
Ability to adapt communication style to suit different audiences. Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful.
Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
Ability to calm upset patients in a composed and professional demeanor.
Excellent data entry, numeric, typing and computer navigational skills, with attention to details.
Comfortable working in a fast paced, constantly changing and stressful environment.
Call center experience and/or high-volume customer service experience.
Healthcare or medical office experience.
Appointment schedule experience.
Insurance verification knowledge.
Experience discussing payments or estimates with customers.
Reliable attendance and strong work ethic.
Epic experience (preferred but not required).

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

EDUCATION - H.S. Diploma/GED Equivalent
EXPERIENCE - Less than 1 Year of Experience

Apply Now

Refine Your Search

customer care coordinator jobs in killeen, tx

Patient Services Specialist I – Patient Checkout & Scheduling Coordinator

Pediatric Patient Coordinator

Client Care Coordinator

Prior Authorization Specialist - Weekend Only

Patient Care Coordinator

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I want to receive the latest job alert for customer care coordinator in killeen, tx

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About Us

Benefits

Job Summary

Essential Functions of the Role

Key Success Factors

Belonging Statement

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