Patient Financial Advocate
Firstsource Healthcare —Killeen, TX
- $21 an hour
- Holidays
- Ability to walk for extended periods
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Cafe Associate
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- High school
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- Disability insurance
Brand Ambassador
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- $62,400 - $72,800 a year
- Weekends as needed
- Bar
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- Reliable transportation
- Flexible schedule
Quick Apply
Produce Associate
Sam's Club —Harker Heights, TX
- $17 - $25 an hour
- 18 years or older
- High school
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- Paid jury duty
- Disability insurance
Baker and Packager Associate
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- $17 - $25 an hour
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New Client Specialist
Daniel Stark Law —Killeen, TX
- $15 - $17 an hour
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Prepared Meals and Rotisserie Chicken Associate
Sam's Club —Harker Heights, TX
- $17 - $25 an hour
- 18 years or older
- High school
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- Paid jury duty
- Disability insurance
Sales Advocate
Mobilelink USA LLC —Killeen, TX
- $30,000 - $50,000 a year
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Licensed Insurance Sales Agent (CCA082426)
SelectQuote, Inc. —Texas
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- Full-time
- Remote
- Google Workspace
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2d
Registered Nurse- Operating Room
AdventHealth Central Texas —Killeen, TX
- $33.65 - $62.59 an hour
- Weekends as needed
- CPR Certification
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Licensed Medicare Sales & Retention Agent (CCA082426)
SelectQuote, Inc. —Texas
- $50,000 - $100,000 a year
- Full-time
- Remote
- Google Workspace
- Office
- High school diploma or GED
- Profit sharing
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General Superintendent
Suffolk Construction Company, Inc. —Temple, TX
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General Superintendent
Suffolk Construction Company, Inc. —Temple, TX
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Retail Sales Associate
2020 Companies, Inc. —Temple, TX
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1d
Retail Sales Associate
2020 Companies, Inc. —Temple, TX
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Distribution Engineer
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Litigation Paralegal
Daniel Stark Law —Killeen, TX
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- 18 years or older
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Sales Advocate - Wireless Retail
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- Entry level
Quick Apply

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customer advocate jobs near killeen tx

Patient Financial Advocate

Firstsource Healthcare -
Killeen, TX

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Job Details

$21 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Computer operation
Computer literacy
Employee relationship building
High school diploma or GED
Computer skills

Full Job Description

Patient Financial Advocate

Date: Jul 8, 2026

Location:

Killeen, Texas, US

Requisition ID: 21953

Description:

Location: Onsite at a Medical Facility in Killeen, TX

Shift: Sun 8am-5pm Mon, Tues, Wed 4 pm-8pm

Pay Rate: $21.00 per hour

Join our team and make a difference!

The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.

Essential Duties and Responsibilities:

Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Have reliable transportation to assist with coverage onsite and at nearby sites when needed.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract

Additional Duties and Responsibilities:

Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.

Educational/Vocational/Previous Experience Recommendations:

High School Diploma or equivalent required.
1 – 3 years’ experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.

Working Conditions:

Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.

Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off

We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.

Firstsource Solutions USA, LLC

Apply now

Apply Now

Refine Your Search

customer advocate jobs in killeen tx

Patient Financial Advocate

Cafe Associate

Brand Ambassador

Produce Associate

Baker and Packager Associate

New Client Specialist

Prepared Meals and Rotisserie Chicken Associate

Sales Advocate

Licensed Insurance Sales Agent (CCA082426)

Registered Nurse- Operating Room

Licensed Medicare Sales & Retention Agent (CCA082426)

General Superintendent

General Superintendent

Cyber Security SME

Retail Sales Associate

Retail Sales Associate

Distribution Engineer

Litigation Paralegal

Meat Cutter and Wrapper

Sales Advocate - Wireless Retail

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