Top 185 Service coordinator Jobs in Killeen Tx

Bilingual Care Coordinator (EAP)
National EAP —Texas
- $65,000 a year
- Full-time
- Bilingual
- Background check
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Resident Services Coordinator (Fort Hood)
WinnCompanies —Fort Hood, TX
- Full-time
- Hybrid work
- CRM software
- Mid-level
- Office
- Commuter assistance
- Health savings account
Quick Apply
7d
Case Manager
FAMILY ENDEAVORS INC —Killeen, TX
- $50,000 - $53,000 a year
- LMFT
- Up to 50% travel
- Mid-level
Service Coordinator 2 - HCS IDD - 1575
CENTRAL COUNTIES CENTER FOR MENTAL —Belton, TX
- $21.37 - $22.33 an hour
- 8 hour shift
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Paid holidays
- Health insurance
8d
Patient Services Specialist I – Patient Checkout & Scheduling Coordinator
Baylor Scott & White Health —Temple, TX
- High school diploma or GED
- Clinic
- Typing
- Health insurance
- Tuition reimbursement
Social Services Liaison Coordinator
Cedar Crest Hospital & RTC —Belton, TX
- Full-time
- Mid-level
- Bachelor's degree
- Psychology
Reception & Administration
Manufacturing Engineering System —Fort Hood, TX
- $17.75 an hour
- Full-time
- Classroom
- English
- Office
8d
Patient Coordinator
Aspen Dental —Temple, TX
- $18 - $20 an hour
- Full-time
- 18 years or older
- Dental office
- High school diploma or GED
- Health insurance
- Dental insurance
10d
Crime Victim Liaison
The City of Belton —Belton, TX
- $50,000 - $56,000 a year
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
8d
Client Care Coordinator
Angels of Care Pediatric Home Health —Temple, TX
- Full-time
- Computer literacy
- Administrative experience
- Home Health
- Health savings account
- Health insurance
Quick Apply
Standardized Patient Program Coordinator
Baylor Scott & White Health —Temple, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
6d
Access Services Coord
Baylor Scott & White Health —Temple, TX
- Computer literacy
- HIPAA
- Mid-level
- Health insurance
- Tuition reimbursement
Pediatric Patient Coordinator
H2 Health —Harker Heights, TX
- $15 - $16 an hour
- Full-time
- High school diploma or GED
- Clinic
- Pediatrics
- Health savings account
- Paid holidays
Quick Apply
Administrative Assistant - Harker Heights, TX
Sylvan Learning - Southwest Texas —Harker Heights, TX
- Part-time
- Background check
- Computer literacy
- Computer skills
Quick Apply
HR Coordinator
Novolex —Temple, TX
- $21.73 - $30.25 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Milieu Coordinator
Cedar Crest Hospital & RTC —Belton, TX
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
Intermediate Care Technician
US Veterans Health Administration —Temple, TX
- $50,460 - $65,599 a year
- Part-time
- Hybrid work
- Background check
- Psychiatry
- Pass drug screening
1d
Front Office- Insurance Coordinator
Community Dental Partners —Killeen, TX
- Full-time
- Dental office
- High school diploma or GED
- Organizational skills
- Paid training
- Health savings account
Quick Apply
6d
Office Assistant II Student Records
Central Texas College —Killeen, TX
- $13.59 an hour
- Email
- Customer service
- No experience needed
- Research
- Disability insurance
- Health insurance
Patient Service coordinator - Killeen Office
Prime Medical —Killeen, TX
- $10 - $15 an hour
- Full-time
- Administrative experience
- Medical terminology
- Communication skills
Quick Apply

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Bilingual Care Coordinator (EAP)

National EAP
Texas

Quick Apply

Job Details

Full-time
$65,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance

Qualifications

Bilingual
Spanish
Master's degree
Clinical case management

Full Job Description

The Bilingual Care Coordinator is a licensed, master’s-level clinician whose primary role is to complete EAP intakes, assess immediate needs and safety concerns, and coordinate timely referrals to appropriate counseling, treatment, and community resources. Working in a fast-paced, high-volume, call-driven environment, this position responds to inbound requests by phone, online intake dashboard, email, and live chat. The Care Coordinator may be required to provide brief, in-the-moment clinical support. The Care Coordinator manages the full lifecycle of EAP cases from initial intake through referral, follow-up, and closure. This is an intake, referral, and care coordination role rather than an ongoing psychotherapy or counseling position.

Key Responsibilities:

Intake, Assessment, and Referral Coordination

Serve as a primary point of contact for incoming EAP service requests from members
Conduct structured telephonic EAP intakes in a fast-paced environment
Monitor and respond to activity within the online intake dashboard to ensure timely service delivery
Respond to service requests coming in via email and live chat
Assess presenting needs, preferences, eligibility, and level of care, then develop an action plan and coordinate referrals to appropriate EAP counselors, treatment providers, and community resources
Triage cases, conduct safety risk assessments, and provide brief, in-the-moment clinical support as needed

Referral Follow-Through & Case Management

Own cases from intake through referral, follow-up, and closure, ensuring continuity of care and adherence to established SOPs to deliver a high quality member experience
Conduct proactive outreach and follow-ups and coordinate with internal teams and external providers to support referral completion and monitor member engagement

Workplace & Organizational Support

Oversee mandatory/formal referral cases including providing organizational guidance to HR regarding member concerns and referral needs
Track and communicate member progress, attendance, and compliance via timely reports to HR for formal referrals
Coordinate and support Critical Incident Response (CIR) services following workplace crises or traumatic events
Facilitate logistics and communication for individual and group-based response services

Provider Network Management

Coordinate care with external affiliate providers and treatment resources
Support onboarding of new providers into the EHR and provider database
Maintain provider records to ensure network quality, accessibility, and alignment with organizational standards

Documentation & Systems Management

Maintain accurate, timely, and compliant documentation across all systems
Ensure cases, communications, and provider interactions are properly documented
Utilize EHR and internal systems to manage workflows and reporting

Performance Expectations:

This role operates in a metrics-driven environment with a strong emphasis on responsiveness, quality, and client experience. Success in this role includes:

Meeting service level expectations for call response times and first outreach
Completing referrals within defined turnaround timeframes while maintaining quality alignment
Ensuring timely, accurate documentation and compliance with established workflows
Delivering high-quality client interactions as measured through quality assurance reviews
Contributing to strong client satisfaction outcomes

Qualifications & Required Knowledge, Skills, and Abilities:

Master’s degree in social work or counseling related field is required
Active clinical licensure required (LMSWs encouraged to apply)
NOTE: Unfortunately, this position does not offer hours toward the “C” for Social workers
Bilingual, Spanish-speaking required
Experience in EAP, managed care, or brief-solution oriented environments preferred

Core Competencies

Strong clinical judgment, critical thinking, and ability to assess risk
Ability to manage multiple cases while maintaining responsiveness and attention to detail
Skilled in crisis intervention, de-escalation, and short-term support
Highly organized with strong follow-through and accountability
Self-motived, ability to multitask at a high level
Effective communicator with the ability to engage both members, providers, and corporate partners
Comfortable navigating multiple systems simultaneously (e.g., EHR, Microsoft Planner, VOIP phone system, MS Teams, Outlook) while maintaining accuracy and responsiveness

Work Environment Requirements:

This is a fully remote position. Candidates must reside in Texas.
Candidates must have access to reliable high-speed internet and a private, designated workspace that supports confidentiality and minimizes distractions.

Why Join National EAP?

At National EAP, we deliver concierge-level support that makes a meaningful difference in people’s lives every day. Our team is collaborative, mission-driven, and committed to providing exceptional care to the individuals and organizations we serve.

We offer a comprehensive benefits package, including medical, dental, and vision coverage, a 401(k) with company match, generous paid time off and sick leave, and regular opportunities for team connection and engagement.

National EAP is an EEO employer and provides an employee focused dynamic work environment. If you are interested in being a National EAP Care Coordinator, please submit your resume.

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Professional development assistance
Vision insurance

Education:

Master's (Required)

Language:

Spanish (Required)

License/Certification:

license in a counseling-related field? (Required)

Location:

Texas (Required)

Work Location: Remote

Quick Apply

Refine Your Search

service coordinator jobs in killeen tx

Bilingual Care Coordinator (EAP)

Resident Services Coordinator (Fort Hood)

Case Manager

Service Coordinator 2 - HCS IDD - 1575

Patient Services Specialist I – Patient Checkout & Scheduling Coordinator

Social Services Liaison Coordinator

Reception & Administration

Patient Coordinator

Crime Victim Liaison

Client Care Coordinator

Standardized Patient Program Coordinator

Access Services Coord

Pediatric Patient Coordinator

Administrative Assistant - Harker Heights, TX

HR Coordinator

Milieu Coordinator

Intermediate Care Technician

Front Office- Insurance Coordinator

Office Assistant II Student Records

Patient Service coordinator - Killeen Office

I want to receive the latest job alert for service coordinator in killeen tx

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