Top 89 It Jobs in Killingly Ct

Help Desk Technician Level 2
UplinkIT —Providence, RI
- $55,000 - $70,000 a year
- Urgently hiring
- Background check
- Google Workspace
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
7d
IT Helpdesk Analyst
The Silk Companies LLC —Warwick, RI
- Full-time
- Mid-level
- Office
- Communication skills
Quick Apply
IT Support Technian III -Help Desk
Freedom Technology Solutions, Inc. —Johnston, RI
- $55,000 - $80,000 a year
- Full-time
- Computer Science
- Heavy lifting
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Level 1 Help Desk Support Technician
Custom Computer Specialists —Plainfield, CT
- $40,000 - $48,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Desktop Support Technician
Providence Based Technology Firm —Providence, RI
- $25 - $55 an hour
- Part-time
- Mid-level
- Windows
- Driver's License
Quick Apply
Technical Analyst I, Full Time, 1st Shift, and Information Technology Department
Day Kimball Healthcare —Putnam, CT
- Part-time
- Computer science
- Computer Science
- Writing skills
- Health savings account
- Disability insurance
Quick Apply
4d
Level 1 Help Desk Support Technician
Custom Computer Specialists —Lebanon, CT
- $40,000 - $48,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Application Specialist
Advanced Digital Data, Inc. —Warwick, RI
- $60,000 - $80,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
IT Systems Technician
Uline —Norwich, CT
- $27 - $34 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Health insurance
IT Support Analyst
EaglePicher Technologies —Southbridge, MA
- $58,000 - $68,000 a year
- Full-time
- Remote
- Inventory management
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
9d
Academic Technology Coordinator/IT Specialist
Pomfret School —Pomfret, CT
- Full-time
- School experience
- Google Workspace
- Research
Helpdesk Technician
Beltone New England —Warwick, RI
- $19 an hour
- 8 hour shift
- Office
- Analysis skills
- Entry level
Quick Apply
Help Desk Specialist
CMIT Solutions —Cranston, RI
- $24 - $28 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
IT Support Specialist 1
Veranex, Inc. —Providence, RI
- $52,200 - $74,690 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
10d
IT Customer Service Analyst
CVS Health —Smithfield, RI
- $21.10 - $44.99 an hour
- Full-time
- Windows
- Bachelor's degree
- Warehouse
- Health insurance
- Dental insurance
1d
Engineering Support
Envision Technology Advisors —Pawtucket, RI
- $0 a year
- Full-time
- Mid-level
Quick Apply
Help Desk / Field Support Technician
E Logic —Woonsocket, RI
- From $50,000 a year
- Contract
- Mid-level
- Office
- 2 years
Quick Apply
Managed IT Services Level II Technician
AUTOMATED BUSINESS MACHINES —Warwick, RI
- $25 - $26 an hour
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
3d
IT Field Support Technician
LifeStance Health —Warwick, RI
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
7d
IT Team Lead 2
University of Connecticut —Storrs, CT
- Online Application
- Research
- Windows
- SQL
1d

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it jobs near killingly ct

Help Desk Technician Level 2

UplinkIT -
Providence, RI

Quick Apply

Job Details

Full-time
$55,000 - $70,000 a year
7 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Referral program
Pet insurance

Qualifications

Endpoint Security
Google Workspace
Mobile device support
IT user and group management
Interpersonal skills
GPO
Professional ethics
Writing skills
Client rapport building
In-person customer service
Software implementation
Wireless network configuration
Equipment troubleshooting
Server backup and recovery
Windows
Endpoint Detection and Response (EDR)
Driver's License
SSL
Disaster recovery implementation
Computer hardware
Desktop (troubleshooting support)
Remote access management
Computer management
Customer relationship management (CRM) systems (technically supported)
Remote access software
Server virtualization
Mobile device management
Data backup
SAN
Customer support

Full Job Description

**Job Title:** Helpdesk Technician Level 2

**Job Summary:**

We are a growing Managed IT Service Provider and Telecom company, based in New England, that provides outsourced IT and telecom services and equipment to our growing customer base. We are looking for a candidate who is an expert in the field, willing to continue to learn, can start right away, and will be interested in working at a fast-growing small company.

This position requires some travel within Rhode Island, Southeastern Massachusetts, and Northern Connecticut.

While we are looking for candidates with a certain threshold of technical experience, our most significant deciding factor in finding any new employee at UplinkIT is someone who portrays an attitude and temperament that works well with the rest of our team. UplinkIT believes that anyone can be taught a skill, such as IT management, but the right mindset is a talent that cannot be learned. The person who’d be a good fit at UplinkIT is someone who’s:

Optimistic
Open-minded
Agreeable
Helpful
Compassionate
Level-headed
Upbeat
Driven

The ideal candidate must have an intermediate knowledge of how to implement, manage, and maintain applications and systems, including, but not limited to:

Hardware – Desktops, laptops, printers, UPSs, PDUs, virtual environments, enterprise wireless, wired networking, data rack design, Ethernet patch panels, and other similar hardware and related vendors.
Networking – TCP/IP networking, DHCP, DNS, IPSEC/L2TP VPN, SSL VPN, and various other networking applications and protocols.
Systems – Windows desktop/server operating systems, NAS and SAN storage arrays, Android mobile operating system, endpoint protection (EDR, XDR, MDR services), Microsoft Active Directory and group policy management, Microsoft 365 and the Microsoft Office suite, Google Workspace, systems imaging, remote access applications, printer management, backups and disaster recovery, and other similar industry-specific line-of-business applications.

The ideal candidate should have working knowledge of how to implement, manage, and maintain applications and systems, including, but not limited to:

Hardware – Servers, firewalls, switches, network controllers, (multi)point to point fixed wireless, security cameras, structured cabling, fiber LIU, and various other similar hardware and related vendors.
Networking – Routing, VLANs, NAT, packet captures, firewall policies, ACLs, traffic shaping, QoS, content filtering, and various other similar networking applications and protocols.
Systems – VMware, Hyper-V, vSAN, Hyperconverged Infrastructure, Powershell, API calls, Apple MacOS/iOS/iPadOS operating systems, RMM/PSA/CRM software, access control, video surveillance, telephony (analog, PRI, and SIP), web development, and other similar industry-specific line-of-business applications.

Responsibilities and Duties

Provide technical assistance with computer hardware and software
Provide escalation support to Level 1 technicians
Resolve issues for clients via phone, in person, or electronically
Recommend hardware and software improvements to end users
Track customer issues and resolutions using helpdesk ticketing system
Work with Systems Administrator and/or Helpdesk Coordinator to facilitate specific project-related roles and objectives
Assist with revising and maintaining existing documentation as necessary
Perform other related duties as deemed necessary by UplinkIT management

Required Qualifications

1 to 2 years of customer technical support experience
Ability to build rapport with clients
Strong troubleshooting and critical thinking skills
Positive and professional demeanor
Possess intermediate knowledge of computer hardware and software, mobile devices, and printers.
Possess working knowledge of networking, network security, and Windows Server systems administration.
Be customer-service oriented and a team player
Ability to think outside the box
Have a strong ability to work both independently and with a team to achieve goals.
Ability to work in a fast-paced multi-tasking environment
Communicate effectively, both orally and in writing.
Maintain the highest professional, confidential, and ethical standards
Ability to acquaint oneself with new technologies using vendor-provided documentation as well as one’s own research and intuition
Ability to articulate technical information in a way that is easily understood by non-technical individuals
Ability to work after normal business hours, as required
Valid driver’s license and vehicle
Must pass a U.S. Federal background check
Previous experience working at an MSP preferred

Benefits

Life insurance
Disability insurance
Dental insurance
Health insurance
Vision insurance
Pet insurance
Simple IRA
Simple IRA matching
Professional development assistance
Employee assistance program
Referral program
Paid vacation and personal days

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Ability to Commute:

Providence, RI 02907 (Required)

Work Location: In person

Quick Apply

Refine Your Search

it jobs in killingly ct

Help Desk Technician Level 2

IT Helpdesk Analyst

IT Support Technian III -Help Desk

Level 1 Help Desk Support Technician

Desktop Support Technician

Technical Analyst I, Full Time, 1st Shift, and Information Technology Department

Level 1 Help Desk Support Technician

Application Specialist

IT Systems Technician

IT Support Analyst

Academic Technology Coordinator/IT Specialist

Helpdesk Technician

Help Desk Specialist

IT Support Specialist 1

IT Customer Service Analyst

Engineering Support

Help Desk / Field Support Technician

Managed IT Services Level II Technician

IT Field Support Technician

IT Team Lead 2

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