Duties Description The Senior Admin Analyst with DMI, working under the direction of a Business Systems Analyst III, will focus on evaluating organizational processes and systems to identify inefficiencies and implement strategic improvements. The incumbent will collect data, document current and future-state workflows, and perform system testing to ensure successful implementations. Additionally, they will provide technical support, resolve system issues, and develop comprehensive training materials and manuals to guide end-users through procedural changes.
Specific duties include, but are not limited to, the following:
- Conduct management and organizational studies and surveys to develop appropriate recommendations for management mprovements.
- Identifies the problems or factors inhibiting the achievement of program goals and sets to the objective of the project.
- Develops a work plan considering the objectives and the problems to be solved.
- Collects pertinent data through various means such as interviews, conferences, questionnaires, reports and on-site observation.
- Working closely with other team members, documents the current stakeholders, system and business process, business flows, inputs, and outputs for the functional business area to address the problem identified.
- Documents the revised stakeholders, revised business processes, revised flows, transformed or revised inputs and outputs to improve and address the organizational problem to meet objectives.
- Prepares relevant analyses, such as cost/benefit analysis systems analysis as pertains to record storage.
- Create training and procedure manuals for end users.
- Identify, analyze, and resolve issues for existing systems resulting from errors detected.
- Provide technical support to end users.
- Develops test data and scenarios, tests systems functions and documents the results.
- Develops training materials related to business systems implementation for users.
- Write procedure manuals and documents business process deficiencies requiring resolution during or after implementation.
Minimum Qualifications Non Competitive (NYHELPS):
Senior Administrative Analyst (G18)($70,951): Six years of experience conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy.
Administrative Analyst Trainee 2 ($63,994): Five years of experience conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy.
Administrative Analyst Trainee 1 ($57,764): Four years of experience conducting management and organizational studies to review and revise procedures for new or changing programs, review organizational performance, and develop internal controls; collecting data and conducting cost benefit or systems analysis to assist with organizational change; evaluating and developing recommendations to improve program operations and effectiveness; and designing and updating procedure manuals, forms, and policy.
- Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute five years of specialized experience; J.D. may substitute for six years of specialized experience.
Transfer:
Candidates must have permanent status as a Senior Administrative Analyst and be eligible for lateral transfer; OR be eligible for transfer under Section 70.1 or 52.6 of the Civil Service Law by having one year of permanent competitive service in a qualifying title within two salary grades.
Additional Comments Employment with New York State offers unmatched benefits, individual support, and career mobility for motivated individuals including: NYS pension and retirement programs; annual cost of living and performance advance increases; comprehensive medical, dental, and vision plans; flexible spending accounts for health and dependent care; paid time off, including thirteen paid holidays per year, and paid personal leave, vacation leave, and sick leave.
The starting salary for this position will vary based on the selected candidate’s education and/or experience. Candidates appointed at a trainee level will be required to successfully complete the traineeship to advance to the full performance level title and salary:
$57,764 (Administrative Analyst Trainee 1)
$63,994 (Administrative Analyst Trainee 2)
$70,951 (Senior Administrative Analyst, full performance level)
For current New York State employees, the starting salary is based on the candidate’s salary at the time of hire.
Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.
The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer.
Some positions may require additional credentials or a background check to verify your identity.
