Top 412 Customer experience representative Jobs in Kingsville Mo

Customer Care Representative
Unity Village —Lees Summit, MO
- $20.50 an hour
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
Customer Service Representative
GFL Environmental —Harrisonville, MO
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health savings account
- Paid holidays
Customer Relations Representative - State Farm Agent Team Member
Michael Oehrke - State Farm Agent —Lee's Summit, MO
- $50,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
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Patient Access Representative (Part Time Weekends)
Western Missouri Medical Center —Warrensburg, MO
- Part-time
- Hospital
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
Team Manager
Enersys —Warrensburg, MO
- Night shift
- Microsoft Outlook
- Computer literacy
- Basic math
Material Handler
UDC USA Inc —Kingsville, MO
- $22 - $26 an hour
- Full-time
- Background check
- Inventory management
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Exterior Sales Consultant
Cardinal Contractors —Lee's Summit, MO
- $120,000 - $190,000 a year
- Full-time
- Customer service
- Mid-level
- Driver's License
- Relocation assistance
- Health insurance
Quick Apply
Entry Level Insurance Sales Agent
Performance Matters Associates —Lee's Summit, MO
- $60,000 - $80,000 a year
- Full-time
- No experience needed
- High school diploma or GED
- Driver's License
- Health insurance
- Opportunities for advancement
Quick Apply
Outside Sales Representative
Blue Springs Siding & Windows —Blue Springs, MO
- $80,000 - $180,000 a year
- Full-time
- Sales
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
CDL-A Driver (Local) - Milan, MO
Smithfield Foods —Missouri
- Up to $80,000 a year
- Full-time
- No touch freight
- Local
- Mid-level
- Health insurance
- Dental insurance
Financial Services Professional - Hybrid Remote (MO)
Bankers Life —Lee's Summit, MO
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- Office
- Communication skills
- Entry level
Quick Apply
Leasing Professional - WST & BVT
Prism Real Estate Services, LCC —Blue Springs, MO
- $18 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
- Disability insurance
Outside Sales Representative (No Sales Experience Necessary)
Platinum Supplemental Insurance —Warrensburg, MO
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative (No Sales Experience Necessary)
Platinum Supplemental Insurance —Missouri
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Retail Merchandising Field Specialist
Channel Partners —Blue Springs, MO
- $17 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- 401(k)
Outside Sales Representative
Platinum Supplemental Insurance —Warrensburg, MO
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative (Training Provided)
Platinum Supplemental Insurance —Warrensburg, MO
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative (No Sales Experience Necessary)
Platinum Supplemental Insurance —Raymore, MO
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative
Platinum Supplemental Insurance —Missouri
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative (Training Provided)
Platinum Supplemental Insurance —Lee's Summit, MO
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply

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Customer Care Representative

Unity Village -
Lees Summit, MO

Quick Apply

Job Details

Full-time
$20.50 an hour

Qualifications

Computer operation
Microsoft Outlook
Account maintenance
Phone communication
High school diploma or GED
Desktop applications
Typing
Translation
Mobile devices

Full Job Description

Shift: Tuesday - Friday 7am - 4:30pm

Position Summary: Provide exceptional customer service by assisting inbound callers with expert product guidance and creating a positive experience that builds strong relationships with current and prospective customers. In addition to phone support, respond to customer inquiries through written communication channels, including email and chat, ensuring timely, accurate, and professional interactions across all platforms.

Essential Job Functions:

Maintain status to accept telephone and electronic constituent orders and requests. Listen to and analyze customer communication to offer appropriate sales recommendations of products that support organizational objectives.
Reading, understanding and determining appropriate actions to be taken in Advantage system.
Accurately enter and update the required data in scanning software, Mavro.
Handle interactions across various communication platforms, including phone, email, and chat.
Input customer requests into database. Research and review billing, product, or shipping questions. Follow-up with constituent, as necessary.
Read and analyze incoming e-mails and correspondence of both spiritual and business nature and respond according to written procedures.
Extract mail and perform scanning processes, as necessary.
Accept and direct inbound calls to the appropriate department or service.
Able to be empathetic and nonjudgmental when addressing sensitive and complex issues related to crisis situations.
On occasion, be able to handle sensitive subject matters with professionalism, empathy, and discretion. This may include caller circumstances involving topics such as domestic violence; trauma, abuse; suicide; death; personal health, sexual health; and other sensitive issues that may arise during communications with those individuals in crisis who reach out for prayer. Associate will be provided training on how to handle said situations should they arise.
Regular Attendance. Defined in the department as less than 9 points.
Adhere to all company policies and procedures including all safety guidelines.
Utilize electronic time management system to input time and attendance.

Non-Essential Job Functions:

Maintain confidentiality of all work.
Make outbound calls as required.

Education: Minimum high school diploma or GED equivalent.

Experience:

Minimum one-year customer service experience, preferably in a call-center environment.
Demonstrated effective interpersonal and verbal communication skills including phone skills.
Excellent organizational skills and ability to multi-task efficiently.
Excellent communication and interpersonal skills, with the ability to effectively interact with those in crisis, as well as with individuals at all levels of the organization.

Computer Skills:

Minimum intermediate end-user of MS Office Suite: Word, Excel, Outlook and Teams. .
Proficient with internet research and mobile device applications.
Minimum intermediate end-user of database systems to maintain client account information.
Excellent keyboarding skills.

Certificates & Licenses:

Other Requirements:

Fluent bilingual (Spanish and English) skills preferred, when indicated. Fluency includes reading, writing, and speaking both languages.
Complete human resources skills testing: MS Word and MS Excel
If bilingual skill is indicated, human resources skills testing: Spanish-English Translation
An active data plan with a reputable mobile service provider, ensuring reliable and secure access to the company's data center for login authentication.

Competency Statements:

Quality: Able to provide high quality services and products while consistently seeking ways to improve outcomes and enhance service.
Accountability: Able to demonstrate commitment to the position and accepts responsibility for personal actions.
Values: Able to promote a safe and inclusive environment of integrity and honesty.

Work Environment & Physical Requirements

Activity

Frequency

Inside Work

Outside Work

N/A

Use of Hands/Fingers

Lifting/Carrying: up to 25 lbs

Climb- Stairs/Ladders

N/A

Reach (select): Overhead /Forward

Sitting/Workstation

Traveling

N/A

Exposure to Hazards

N/A

Excessive Noise

N/A

Exposure to Temperatures

N/A

Operate Computer

Talk/Communicate

Operate Company Vehicles

N/A

Taste/Smell:

N/A

Standing/Walking

Stoop/Kneel/Crouch/Crawl

N/A

Read/See/Hear

Operating Equipment: telephone system, headset, calculator, copier, call center scheduling software, other equipment

Other Equipment

N/A

Personal Protection Equipment

N/A

N/A Not Applicable Activity - Not applicable to this occupation

O Occasionally Position requires this activity up to 0-27% of the time (02.5 or < hrs/day)

F Frequently Position requires this activity up to 27-61% of the time (02.5-5.5 hrs/day)

C Constantly Position requires this activity up to 61-100% of the time (5.5+ hrs/day)

Additional Information

Work Environment: Office Environment

Acknowledgment

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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Refine Your Search

customer experience representative jobs in kingsville mo

Customer Care Representative

Customer Service Representative

Customer Relations Representative - State Farm Agent Team Member

Patient Access Representative (Part Time Weekends)

Team Manager

Material Handler

Exterior Sales Consultant

Entry Level Insurance Sales Agent

Outside Sales Representative

CDL-A Driver (Local) - Milan, MO

Financial Services Professional - Hybrid Remote (MO)

Leasing Professional - WST & BVT

Outside Sales Representative (No Sales Experience Necessary)

Outside Sales Representative (No Sales Experience Necessary)

Retail Merchandising Field Specialist

Outside Sales Representative

Outside Sales Representative (Training Provided)

Outside Sales Representative (No Sales Experience Necessary)

Outside Sales Representative

Outside Sales Representative (Training Provided)

I want to receive the latest job alert for customer experience representative in kingsville mo

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