Top 30 Desk manager Jobs in Kinston, Nc

Front Desk Manager/Guest Service Manager
Holiday Inn Express & Suites —Kinston, NC
- $13 - $15 an hour
- Full-time
- Background check
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Admissions Customer Relationship Management Specialist
Lenoir Community College —Kinston, NC
- $36,000 - $40,000 a year
- Full-time
- Office
- 1 year
- Associate's degree
20h
Member Services Representative
Planet Fitness - Excel Fitness —Kinston, NC
- $11 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- COVID-19 protective measures
- Paid parental leave
Quick Apply
Patient Care Coordinator
Specialty1 Partners —Goldsboro, NC
- $50,000 - $54,080 a year
- Dental office
- OSHA
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
2d
Business Development Manager (Bilingual in Mandarin) - North Carolina
Loctek / Flexispot —North Carolina
- $48,000 - $54,000 a year
- 8 hour shift
- Up to 50% travel
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
19h
Licensed Massage Therapist
Hand & Stone of Canton —Greenville, NC
- $35 - $55 an hour
- Part-time
- In person
- In-person
- Entry level
- Retail sales
- Continuing education credits
- Paid time off
Quick Apply
Member Services Representative Overnight
Planet Fitness - Excel Fitness —Kinston, NC
- $11 an hour
- Overnight shift
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- COVID-19 protective measures
- Paid parental leave
Quick Apply
GUEST SERVICES MANAGER
US Air Combat Command —Seymour-Johnson AFB, NC
- $17.03 - $24.50 an hour
- Weekends as needed
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
2d
Night Auditor
Hampton Inn Greenville —Greenville, NC
- Full-time
- Computer literacy
- English
- Mid-level
Quick Apply
10d
Guest Service Associate
Hampton Inn Greenville —Greenville, NC
- Weekends as needed
- Sales
- Computer literacy
- Hotel
Quick Apply
Director, Regional Operations
FastMed —Greenville, NC
- Full-time
- Computer literacy
- Urgent Care
- Windows
Quick Apply
Member Services Representative Overnight Weekends
Planet Fitness - Excel Fitness —Winterville, NC
- $13.50 an hour
- Weekends as needed
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- COVID-19 protective measures
- Paid parental leave
Quick Apply
Member Services Representative Sub
Planet Fitness - Excel Fitness —Winterville, NC
- $11 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- COVID-19 protective measures
- Paid parental leave
Quick Apply
House Person
Hampton Inn Greenville —Greenville, NC
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Revenue Cycle Manager
Contentnea Health —Snow Hill, NC
- Full-time
- Writing skills
- Bachelor's degree
- Business Administration
- Health insurance
- Dental insurance
Quick Apply
Fitness Trainer
Planet Fitness - Excel Fitness —Kinston, NC
- $13 an hour
- Full-time
- 18 years or older
- CPR Certification
- High school diploma or GED
- COVID-19 protective measures
- Paid parental leave
Quick Apply
Sales Manager
Classic Chrysler Jeep Dodge RAM -Goldsboro —Goldsboro, NC
- Full-time
- Microsoft Outlook
- Dealership
- Customer service
- Dental insurance
- Paid time off
Quick Apply
Tire Service Technician
Discount Tire —Goldsboro, NC
- $15.50 - $17.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
- Paid training
- Tuition reimbursement
Field Marketing Specialist
Specialty1 Partners —Goldsboro, NC
- $60,000 - $64,000 a year
- Weekends as needed
- Data analysis skills
- Mid-level
- Office
- Mileage reimbursement
- Health savings account
Quick Apply
14h
Head Coach
Orangetheory - Franchise #0318 —Greenville, NC
- $35 - $75 an hour
- Full-time
- Hospitality
- CPR Certification
- High school diploma or GED
Quick Apply

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desk manager jobs near kinston, nc

Front Desk Manager/Guest Service Manager

Holiday Inn Express & Suites -
Kinston, NC

Quick Apply

Job Details

Full-time
$13 - $15 an hour
8 days ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
Employee discount

Qualifications

Customer communication

Full Job Description

Job Summary
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Front Office Manager you’ll deliver this through managing all aspects of the front office (for example guest registration, guest services, business center, telephone services, concierge services, and guest reservations). You’ll also create the warm atmosphere that makes our guests feel at home in any location

Responsibilities

People:

Manage day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member performance.
Educate and train team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
Ensure your team are properly trained on systems, security, service and quality standards

Guest Experience:

Ensure your front office team delivers a great service, professional attention and personal recognition.
Ensure guests are greeted upon arrival and make time to engage with guests. Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction.
Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies

Financial:

Help prepare annual departmental operating budget and financial plans. Monitor budget and control labour costs and expenses with a focus on rate strategy, building initiatives and inventory management.
Oversee night audit function and preparation of daily financial reports.
Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk

Responsible Business:

Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner.
Train team members on PBX procedures and serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel.
Perform other duties as assigned. May also serve as manager on duty

Accountability

This job is the top Front Office job and reports to the General Manager of the hotel. Typically supervises all front desk agents, Night Auditors, guest services, reservations, PBX, Accounts Receivable, etc. May oversee a team of 4-5 individuals.

Qualifications

Proven experience as a Front Office Supervisor, Front Manager or in a similar administrative role is preferred.
Strong customer service skills with the ability to handle inquiries professionally.
Proficient in computer applications, including Microsoft Office Suite.
Excellent organizational skills with attention to detail.
Ability to manage multiple tasks simultaneously while maintaining a high level of accuracy.
Strong verbal and written communication skills.
Experience with calendar management and scheduling is a plus.

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests.
True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay·
True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.
True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

desk manager jobs in kinston, nc

Front Desk Manager/Guest Service Manager

Admissions Customer Relationship Management Specialist

Member Services Representative

Patient Care Coordinator

Business Development Manager (Bilingual in Mandarin) - North Carolina

Licensed Massage Therapist

Member Services Representative Overnight

GUEST SERVICES MANAGER

Night Auditor

Guest Service Associate

Director, Regional Operations

Member Services Representative Overnight Weekends

Member Services Representative Sub

House Person

Revenue Cycle Manager

Fitness Trainer

Sales Manager

Tire Service Technician

Field Marketing Specialist

Head Coach

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