Top 114 Member services representative Jobs in Kinston, Nc

Customer Service Representative
Packaging Corporation of America —Farmville, NC
- $41,400 - $50,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Patient Service Representative
ALLERGY PARTNERS —Greenville, NC
- Email
- Bilingual
- Word processing
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
8d
Member Services Representative
Planet Fitness - Excel Fitness —Kinston, NC
- $11 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- COVID-19 protective measures
- Paid parental leave
Quick Apply
Human Resource Business Partner
West Pharmaceutical Services —Kinston, NC
- Background check
- Computer literacy
- Writing skills
Billing Eligibility Coordinator
Kinston Community Health —Kinston, NC
- $17 - $19 an hour
- Weekends as needed
- Writing skills
- HIPAA
- Research
- Employee discount
Quick Apply
2d
Cook
UNC Health —Kinston, NC
- Extended hours
- Hospital
- Computer literacy
- Mid-level
Member Services Representative Overnight
Planet Fitness - Excel Fitness —Kinston, NC
- $11 an hour
- Overnight shift
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- COVID-19 protective measures
- Paid parental leave
Quick Apply
Patient Care Coordinator
Specialty1 Partners —Goldsboro, NC
- $50,000 - $54,080 a year
- Dental office
- OSHA
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
3d
Sales Representative
Terminix —Goldsboro, NC
- $55,000 - $130,000 a year
- Full-time
- Background check
- Basic math
- High school diploma or GED
- Paid training
- Fuel card
Quick Apply
4d
Area Sales Representative
Breakthrough Financial —North Carolina
- $80,000 - $140,000 a year
- Full-time
- Background check
- High school diploma or GED
- Driver's License
- Flexible schedule
Quick Apply
3h
Member Service Representative II
FIRST FLIGHT FEDERAL CU —Greenville, NC
- Office
- Experience equivalent to degree accepted
- Associate's degree
Quick Apply
SOCIAL WORKER III
Wayne County, NC —Wayne County, NC
- $58,619 - $106,834 a year
- On call
- Microsoft Excel
- Adults
- Mid-level
- Travel reimbursement
- Paid holidays
7d
Billing and Collections Representative
Contentnea Health —Snow Hill, NC
- Full-time
- Mid-level
- Health insurance
- Employee discount
Quick Apply
22h
Customer Service Representative - State Farm Agent Team Member
Melissa Throm - State Farm Agent —Goldsboro, NC
- Full-time
- Organizational skills
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Activities Assistant HCC
PruittHealth —Kinston, NC
- PRN
- Background check
- Nursing home
- Social Work
Crew Member
Little Caesars - GM Pizza —Kinston, NC
- Weekends as needed
- Ability to walk for extended periods
- Basic math
- Ability to sit for extended periods
- Health insurance
- Dental insurance
Quick Apply
Crew Member - PT
Little Caesars - GM Pizza —Kinston, NC
- Part-time
- Ability to walk for extended periods
- Basic math
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Quick Apply
Residential Case Manager
Baptist Children's Homes of NC, Inc. —Kinston, NC
- Microsoft Excel
- Microsoft Outlook
- Research
Activities Director
STG International, Inc. —Kinston, NC
- Weekends as needed
- Management
- Current TB test
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Residential Services Supervisor
Baptist Children's Homes of NC, Inc. —Kinston, NC
- Clean driving record
- Microsoft Excel
- Microsoft Outlook

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Customer Service Representative

Packaging Corporation of America -
Farmville, NC

Apply Now

Job Details

Full-time
$41,400 - $50,000 a year

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Microsoft Word
Microsoft Excel
Customer relationship building
Microsoft Outlook
Customer order taking
Sales order data entry
High school diploma or GED

Full Job Description

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People • Customers • Trust

The Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Customer Service Representative is responsible for resolving complaints and requests for billing adjustments.

PRINCIPLE ACCOUNTABILITIES:
Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing.

Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts.

Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples.

Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.

Maintain organized customer files.

Investigate and resolve customer complaints including billing issues and escalates to manager or appropriate internal departments when needed.

Manage on-hand inventory levels and reconcile to customer orders, forecast and just in time schedules; this includes taking physical inventory at month end.

BASIC REQUIREMENTS:
Education equivalent to high school diploma required.

Two (2) years’ previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships.

Strong working knowledge of computer systems including experience with experience with Microsoft Word, Excel, and Outlook.

PREFERRED REQUIREMENTS:
Associates degree or college business coursework.

Previous experience using automated order entry system.

Previous experience in the manufacturing sector, containerboard and corrugated packaging industry.

KNOWLEDGE, SKILLS & ABILITIES:
Strong attention to meeting and exceeding customer expectations.

The ability to network and build relationships with individuals of various experience and corporate positions.

Strong active listening and evaluating skills.

Strong analytical skills with the ability to handle detail oriented tasks and review multiple documents and reports.

Able to work in a fast paced, deadline-oriented environment and handle multiple requests simultaneously.

Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone.

Strong organizational skills with the ability to handle numerous details, deadlines, and requests.

Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers.

Able to work flexible hours or overtime as needed.

COMPENSATION AND BENEFITS

Starting salary range for position: $41,400-$50,000
Bonus: Annual – Based upon individual contribution and overall, Company performance.
Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.
Paid Holidays.
Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages -- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
Disclaimer: The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer
Qualified Applicants must apply at careers.packagingcorp.com to be considered.

Apply Now

Refine Your Search

member services representative jobs in kinston, nc

Customer Service Representative

Patient Service Representative

Member Services Representative

Human Resource Business Partner

Billing Eligibility Coordinator

Cook

Member Services Representative Overnight

Patient Care Coordinator

Sales Representative

Area Sales Representative

Member Service Representative II

SOCIAL WORKER III

Billing and Collections Representative

Customer Service Representative - State Farm Agent Team Member

Activities Assistant HCC

Crew Member

Crew Member - PT

Residential Case Manager

Activities Director

Residential Services Supervisor

I want to receive the latest job alert for member services representative in kinston, nc

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