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Operations Manager

Methodist Home For Children -
Kinston, NC

Quick Apply

Job Details

Full-time
From $55,000 a year
13 days ago

Benefits

403(b) matching
Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
403(b)
Credit union membership
Life insurance

Qualifications

Staff supervision
Team supervision
Social service program staff supervision
Bachelor's degree
Adolescents
Working with families
Experience working with families with children
Working with youth

Full Job Description

Operations Manager

Eastern Area Juvenile Crisis & Assessment Center

Kinston, NC
Salary: $55,000+ (Based on Education & Experience)

Lead a Program That Changes Lives

Methodist Home for Children (MHC), in partnership with the North Carolina Department of Public Safety, operates the Eastern Area Juvenile Crisis & Assessment Center in Kinston, NC, and we are seeking an experienced, compassionate, and highly organized Operations Manager to lead this important program.

This is an exciting opportunity for a proven leader who understands both the direct care and administrative aspects of youth services. We are looking for someone who can effectively supervise staff, manage daily operations, build community relationships, and ensure exceptional care for the youth we serve.

About the Program

The Eastern Area Juvenile Crisis & Assessment Center provides comprehensive residential assessments for court-referred youth ages 10–17. Youth remain at the Center for approximately 14–30 days while receiving extensive observation, testing, and assessment services from licensed psychologists and clinical professionals.

Many of the youth we serve have experienced trauma, neglect, mental health challenges, substance abuse issues, or other significant life stressors. The goal of the program is to identify each youth's strengths and needs and develop a plan of care that connects them with the most appropriate services in their home community.

What You'll Do

As the Operations Manager, you will provide overall leadership and administration of the Center, including:

Supervising daily program operations and ensuring quality service delivery
Providing leadership, coaching, and supervision to program staff
Managing the Center's budget and operational resources
Overseeing staffing, scheduling, and program performance
Building and maintaining relationships with families, service providers, community partners, and neighborhood stakeholders
Coordinating volunteers and community involvement
Ensuring compliance with agency policies, licensing requirements, and contractual obligations
Promoting a safe, structured, and therapeutic environment for youth and staff

We're Looking for Leaders Who:

Have a strong background supervising child-care or direct care staff
Possess hands-on experience working with adolescents and their families
Can balance compassionate leadership with sound operational management
Demonstrate strong communication, problem-solving, and relationship-building skills
Thrive in a fast-paced environment where every day presents new opportunities to make a difference

Qualifications

Required:

Bachelor's degree from an accredited college or university
Previous supervisory experience managing child-care workers or direct care staff
Direct care experience working with adolescents and their families

Preferred:

Degree in Human Services or a related field
Master's degree
Experience managing residential, juvenile justice, behavioral health, or youth-serving programs

Why Methodist Home for Children?

For more than a century, Methodist Home for Children has helped children, youth, and families build safer, healthier, and more stable futures. When you join MHC, you become part of a mission-driven organization committed to changing lives and strengthening communities across North Carolina.

Benefits

Full-time employees are eligible for an outstanding benefits package, including:

Paid Holidays, Vacation Leave, and Sick Leave with rollover of unused hours
Medical HSA Plans
Dental and Vision Coverage
Health Care Flexible Spending Account (FSA)
Dependent Care Flexible Spending Account (FSA)
Agency-paid Life Insurance ($75,000)
Supplemental Life Insurance Options
Workers' Compensation Coverage
403(b) Retirement Plan with Employer Match
Coastal Credit Union Membership
Employee Assistance Program (EAP)

Join Our Team

If you are a strong leader with a passion for helping youth overcome challenges and achieve their potential, we encourage you to apply.

Make a Difference. Lead with Purpose. Change Lives.

#MHCJOBS

Quick Apply

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Operations Manager

Eastern Area Juvenile Crisis & Assessment Center

Lead a Program That Changes Lives

About the Program

What You'll Do

We're Looking for Leaders Who:

Qualifications

Why Methodist Home for Children?

Benefits

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