Top 18 Collections manager Jobs in Kirkland, Wa

Collections & AR Manager (Remote, Seattle)
Zūm —Seattle, WA
- $102,000 - $129,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Organizational skills
- Health insurance
- Dental insurance
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Credit & Collections Manager
Loud Audio LLC —Bothell, WA
- $80,168.40 a year
- Extended hours
- Oracle
- Research
- Mid-level
- Paid holidays
- Paid time off
Accounts Receivable Manager - Insurance Collections
Kestra Medical Technologies Inc. —Kirkland, WA
- $110,000 - $130,000 a year
- Extended hours
- Remote
- 5 years
- Computer literacy
- Finance
- Health insurance
- Dental insurance
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Assistant Credit Manager – Construction Credit & Multi-State Operations
Steeler Inc —Seattle, WA
- $65,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Health savings account
- Paid holidays
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DME Billing Manager
Kestra Medical Technologies Inc. —Kirkland, WA
- $100,000 - $120,000 a year
- Extended hours
- Remote
- Microsoft Excel
- Computer literacy
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Manager I, District - Collection
WM —Bremerton, WA
- $95,700 - $135,000 a year
- Full-time
- Clean driving record
- Customer service
- Mid-level
- Employee stock purchase plan
- Paid holidays
Commercial Mortgage Loan Servicing Manager – Remote
Symetra —Bellevue, WA
- $96,700 - $161,200 a year
- Full-time
- High school diploma or GED
- Travel
- US work authorization
- Paid holidays
1d
Billing Manager
GRAYMAR ENVIRONMENTAL SERVICES LLC —Auburn, WA
- $120,000 - $140,000 a year
- Full-time
- 3 years
- Finance
- Analysis skills
- Paid training
- Paid holidays
Commercial Banking Credit Analyst / Assistant Relationship Manager
Northwest Bank —Seattle, WA
- $75,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Grants & Contracts- Admin & Billing Manager
YMCA of Greater Seattle —Seattle, WA
- $56,384 - $84,000 a year
- Email
- Background check
- English
- Mid-level
- Health insurance
- Dental insurance
Administrative Specialist III (Ballot Collection Lead)
King County —Renton, WA
- $32.44 - $41.25 an hour
- Overtime
- Hybrid work
- Clean driving record
- Maintenance
- Research
- Paid holidays
- Disability insurance
2d
Customer Service - Self Storage Manager
Public Storage —Renton, WA
- $22 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
8d
Customer Accounts Manager
Aaron's, Inc. —Bremerton, WA
- $20 - $21 an hour
- Full-time
- 18 years or older
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d

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Credit & Collections Manager
Loud Audio LLC —Bothell, WA
Proven experience in account reconciliation, dispute resolution, credit analysis to determine credit worthiness and terms and collecting on all stages of…
$80,168.40 a year
Assistant Credit Manager – Construction Credit & Multi-State Operations
Steeler Inc —Seattle, WA
The ideal candidate has a strong understanding of construction credit and collections, including preliminary notices, mechanics’ lines, bond claims, lien…
$65,000 - $70,000 a year
Quick Apply

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Collections & AR Manager (Remote, Seattle)

Zūm -
Seattle, WA

Quick Apply

Job Details

Full-time
$102,000 - $129,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Managing customer accounts
Accounts receivable optimization
Client relationship development
Incident Escalation
Financial issue resolution
Invoice payment processing
Aged receivables report
Client management
Consumer dispute resolution
Financial data management
Document review
Relationship management
Billing issue inquiries
Escalation handling
Invoice dispute resolution
Collections account management

Full Job Description

About Zūm:

Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 6,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.

What You'll Do:

Own accounts receivable aging across all active district accounts — produce and distribute a comprehensive weekly AR aging report to the Sr. Manager and VP every Monday without exception
Execute a structured, proactive collections outreach program with defined touchpoints at Day 15, Day 30, and Day 45 for all outstanding invoices, maintaining professionalism and relationship continuity throughout
Identify and escalate accounts exceeding 60 days past due to the Sr. Manager, providing complete account history, payment correspondence, and a recommended course of action
Serve as the initial point of intake for all district billing inquiries and disputes — log, triage, and brief the Sr. Manager within 24 hours of receipt, ensuring no dispute goes unacknowledged
Facilitate payment method setup and onboarding for district accounts, including ACH enrollment, check processing coordination, and portal payment configuration
Provide investigative support to the Sr. Manager during dispute resolution, supplying payment history, prior dispute patterns, and client relationship context
Prepare and maintain complete documentation in support of Legal escalations, including payment history records, written correspondence, and account timelines
Identify potentially uncollectable balances and present findings to the Sr. Manager for Revenue Accounting bad debt write-off assessment
Produce the monthly AR aging summary for distribution to the CFO and senior leadership
Monitor field trip and charter payment status across all active accounts, proactively surfacing unpaid balances approaching service authorization thresholds

What You Bring To Zūm:

Requirements

3+ years of experience in collections, accounts receivable, or billing operations — prior experience working with government entities, public agencies, or school districts is a meaningful differentiator
A demonstrated track record of measurably reducing AR aging and improving collections rates through the consistent application of structured outreach processes and escalation frameworks
Experience managing a diverse portfolio of accounts with varying payment behaviors, AP structures, billing contacts, and escalation sensitivities — including clients with complex internal approval and payment authorization processes
Excellent written and verbal communication skills — the ability to follow up on past-due balances in a manner that is professional, firm, and relationship-preserving
Working proficiency in NetSuite or a comparable enterprise ERP — including AR reporting, invoice history review, open item management, and payment application tracking
Exceptional organizational discipline and attention to detail — the ability to manage a large volume of open items simultaneously without allowing anything to age unacknowledged
The ability to document a billing dispute thoroughly and accurately, providing the leadership with a complete, well-organized intake package that enables efficient investigation and resolution

Nice to Haves

Experience managing receivables for government-funded or regulated clients with complex internal payment authorization processes
Familiarity with multi-entity billing structures requiring collections outreach across multiple contacts within a single organization
Experience supporting Legal escalation processes including preparation of demand letter documentation and payment history packages
Background in both a structured corporate AR environment and a scaling organization where processes were being built simultaneously

The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US Seattle is: $102,000 to $129,000

Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

collections manager jobs in kirkland, wa

Collections & AR Manager (Remote, Seattle)

Credit & Collections Manager

Accounts Receivable Manager - Insurance Collections

Assistant Credit Manager – Construction Credit & Multi-State Operations

DME Billing Manager

Manager I, District - Collection

Commercial Mortgage Loan Servicing Manager – Remote

Billing Manager

Commercial Banking Credit Analyst / Assistant Relationship Manager

Grants & Contracts- Admin & Billing Manager

Administrative Specialist III (Ballot Collection Lead)

Customer Service - Self Storage Manager

Customer Accounts Manager

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