Top 19 Psr Jobs in Kirkland, Wa

Patient Services Representative - Totem Lake Urgent Care (Part-Time)
EvergreenHealth —Kirkland, WA
- $22.59 - $36.14 an hour
- Part-time
- Urgent Care
- HIPAA
- Windows
- Free parking
- Commuter assistance
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Patient Services Representative
Radia Inc. P.S. —Kirkland, WA
- $21.42 - $30.34 an hour
- Full-time
- High school diploma or GED
- Clinic
- Computer skills
- Free parking
- Tuition reimbursement
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1d
Patient Service Representative
Northwest Asthma & Allergy Center —Issaquah, WA
- $26 - $29 an hour
- Full-time
- Background check
- Adults
- High school diploma or GED
- Profit sharing
- AD&D insurance
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13d
Patient Services Rep. (Front Desk)
Proliance Surgeons, Inc. —Bellevue, WA
- $19.97 - $31.95 an hour
- 8 hour shift
- HIPAA
- High school diploma or GED
- Clinic
- Health insurance
- Paid time off
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Care Coordinator (Medical Receptionist/PSR)
RET Physical Therapy and Healthcare Specialists —Woodinville, WA
- $21 - $23 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
Patient Services Rep - Call Center
Proliance Surgeons, Inc. —Renton, WA
- $21.57 - $31.95 an hour
- Full-time
- HIPAA
- Office
- High school diploma or GED
- Health insurance
- Paid time off
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Patient Services Rep (PSR)
Proliance Surgeons, Inc. —Edmonds, WA
- $19.97 - $31.95 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Health insurance
- Paid time off
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Patient Services Rep.
Proliance Surgeons, Inc. —Issaquah, WA
- $19.97 - $31.95 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Typing
- Health insurance
- Paid time off
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9d
Patient Services Representative - Columbia City (1.0 FTE)
Neighborcare Health —Seattle, WA
- $22.75 - $28.60 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Clinic
- AD&D insurance
- Paid holidays
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Patient Services Rep (PSR) & Scheduler
Proliance Surgeons, Inc. —Edmonds, WA
- $19.97 - $31.95 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Health insurance
- Paid time off
Quick Apply
Care Coordinator (Medical Receptionist/PSR)
RET Physical Therapy & Healthcare Specialists —Woodinville, WA
- $21 - $23 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
10d
Patient Services Rep - Urgent Care
Proliance Surgeons, Inc. —Tukwila, WA
- $21.65 - $31.95 an hour
- Full-time
- Urgent Care
- HIPAA
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Patient Services Representative - Pacific Tower (0.75 FTE)
Neighborcare Health —Seattle, WA
- $22.75 - $28.60 an hour
- Bilingual
- High school diploma or GED
- 1 year
- AD&D insurance
- Paid holidays
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Lead Patient Services Representative - High Point (1.0 FTE)
Neighborcare Health —Seattle, WA
- $23.21 - $29.19 an hour
- Full-time
- Inventory management
- Computer literacy
- HIPAA
- AD&D insurance
- Paid holidays
Quick Apply
Associate Patient Care Coordinator - Administration
Pacific Medical Centers —Renton, WA
- $21.30 - $31.48 an hour
- Part-time
- Fair chance
- Entry level
- Under 1 year
- Paid parental leave
- Paid holidays
10h

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Patient Services Representative - Totem Lake Urgent Care (Part-Time)

EvergreenHealth -
Kirkland, WA

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Job Details

Part-time
$22.59 - $36.14 an hour

Benefits

401(a)
Free parking
Commuter assistance
Health savings account
457(b)
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
Loan forgiveness
Retirement plan

Qualifications

Customer communication
Patient question and concern management
Client inquiry handling
Patient complaint handling
De-escalation techniques
Conflict de-escalation
Windows
High school diploma or GED
Handling customer service requests
Typing

Full Job Description

Wage Range: $22.59 - $36.14 per hour
$3000.00 bonus for full-time and pro-rated for part-time.

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.

Job Summary:

The Patient Services Rep (PSR) Serves as the first point-of-contact for patients in a fast-paced clinical environment and utilizes exceptional customer service skills to coordinate care and provide an excellent patient experience. Responsibilities include pre-registration/scheduling, registration/check in, message and queue management, medical records request management, referral management, and billing/payment processing/charge reconciliation.

Primary Duties:

Coordinates all aspects of patient scheduling to include creating initial and follow up in-person or virtual visit appointments; rescheduling, cancelling and managing self-scheduled appointments in a fashion that meets patient care needs and optimizes provider schedules.
Manages multi-line telephone system (incoming and outgoing). Follows guidelines to identify and direct patients calling with emergent/urgent symptoms to appropriate clinical staff for screening.
Sets up and verifies active and contracted insurance coverage in multiple systems and/or educates patients on co-insurance/co-pay, self-pay, L&I, MVA, Medicaid, Medicare/Medicare Advantage, etc.
Enrolls patient on patient portal and explains its attributes, benefits and recommended use.
Requests, confirms and validates interpreter services.
Greets patients and completes check-in process. Directs and assists patients with completion of appropriate paperwork.
Monitors various group Message Pools and responds to patient requests, questions and concerns within established organizational timelines.
Takes complete and accurate messages and coordinate communication between appropriate interdisciplinary staff. Coordinates emergent or add-on patient care requests with clinical team and provider.
Manages appointment queues (Ex. future appointment orders; cancellation list; wait list).
Prepares, documents and sends various patient outreach communications.
Initiates outside medical record requests by requesting materials from admissions and emergency departments, physicians and other authorized hospital staff to support provider visits and closure of care gaps for Health Maintenance. Prepares and scans documents for Health Information Management department processing.
Manages incoming referrals through clinic documentation and established tracking protocol. Facilitates communication between the clinic, patient and insurance company, as required.
Identifies and collects copayments in adherence with organizational goals.
Cultivates EvergreenHealth culture of community by supporting new staff training.
Monitors and maintains tidy patient waiting and staff work areas in accordance with infection control standards and safety protocols.
Orders and restocks patient forms and non-medical supplies.
Files, faxes, scans, photocopies and distributes mail.
Performs open and close duties, which vary from clinic to clinic.
Performs other duties as assigned.

License, Certification, Education or Experience:

REQUIRED for the position:

High School diploma or equivalent

1 year of experience in a customer service role
Excellent interpersonal communication skills, including the capacity to communicate with a diverse range of individuals and dispositions
Ability to problem solve, stay calm under pressure and present oneself in a pleasant and professional manner when responding to inquiries from EH staff and patients (Ex. service recovery)
Strong written communication skills, including ability to spell accurately and write legibly
Ability to work independently, show initiative and work productively within a team environment
Actively listen to and validate patient conversations. Employ de-escalating techniques as appropriate
Ability to prioritize multiple tasks and ability to access, analyze and apply concepts associated with protocols, policy and guidelines
Keyboarding skills and working knowledge of Windows based software systems

DESIRED for the position:

Previous experience in a medical reception or similar administrative role
Knowledge of basic medical terminology/common medications
Knowledge and experience accessing/verifying insurance coverage. Experience using Real Time Eligibility (RTE) Payer/Insurance Portals
Electronic Medical Record (EMR) experience, preferably Epic
Familiarity with HIPAA and other health industry compliance standards

Benefit Information:
Choices that care for you and your family

At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.

Medical, vision and dental insurance
On-demand virtual health care
Health Savings Account
Flexible Spending Account
Life and disability insurance
Retirement plans 457(b) and 401(a) with employer contribution)
Tuition assistance for undergraduate and graduate degrees
Federal Public Service Loan Forgiveness program
Paid Time Off/Vacation
Extended Illness Bank/Sick Leave
Paid holidays
Voluntary hospital indemnity insurance
Voluntary identity theft protection
Voluntary legal insurance
Pay in lieu of benefits premium program
Free parking
Commuter benefits
Cafeteria & Gift Shop Discount

View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.

Kirkland Employee Benefits | Kirkland, WA | EvergreenHealth

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Refine Your Search

psr jobs in kirkland, wa

Patient Services Representative - Totem Lake Urgent Care (Part-Time)

Patient Services Representative

Patient Service Representative

Patient Services Rep. (Front Desk)

Care Coordinator (Medical Receptionist/PSR)

Patient Services Rep - Call Center

Patient Services Rep (PSR)

Patient Services Rep.

Patient Services Representative - Columbia City (1.0 FTE)

Patient Services Rep (PSR) & Scheduler

Care Coordinator (Medical Receptionist/PSR)

Patient Services Rep - Urgent Care

Patient Services Representative - Pacific Tower (0.75 FTE)

Lead Patient Services Representative - High Point (1.0 FTE)

Associate Patient Care Coordinator - Administration

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