Top 1457 Senior client services manager Jobs in Kirkland Wa

CONTROL DEPARTMENT MANAGER
WPAS Inc —Mercer Island, WA
- $90,000 - $105,000 a year
- Full-time
- Background check
- CPA
- 5 years
Quick Apply
Senior Personal Injury Attorney (Remote – Washington)
Bush & Bush Law Group —Washington State
- $140,000 - $190,000 a year
- Full-time
- Remote
- Writing skills
- Mentoring
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Sr. Project Manager – ERP Integrations
MACRO.CCS —Seattle, WA
- $70 - $80 an hour
- Full-time
- Hybrid work
- Background check
- 7 years
- PMP
- Disability insurance
- Health insurance
Quick Apply
12d
Property Manager
Wallace Properties —Bellevue, WA
- $80,000 - $95,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
Vice President of Sales
AFB Floors —Kent, WA
- From $215,000 a year
- Full-time
- Hybrid work
- Senior level
- Commercial
- Health savings account
- Health insurance
Quick Apply
7d
Sr. Estimator
NorthStar CG, LP —Issaquah, WA
- From $110,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Health insurance
Quick Apply
CONSTRUCTION PROJECT MANAGER/OWNER’S REPRESENTATIVE II, serving Kitsap County
Wenaha Group —Kitsap County, WA
- $60,000 - $130,000 a year
- Full-time
- Background check
- 7 years
- Construction site
- Health savings account
- AD&D insurance
Quick Apply
Building Engineer
Lincoln Property Company —Seattle, WA
- $30 - $33 an hour
- On call
- Background check
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
6d
Irrigation Senior Technician
Rich Landscaping, Inc. —Redmond, WA
- $26 - $36 an hour
- Full-time
- Spanish
- Clean driving record
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Quick Apply
Senior Traffic Electrical Design (TED) Engineer
Parametrix —Seattle, WA
- $140,000 - $190,000 a year
- Hybrid work
- Mentoring
- Senior level
- Professional Engineer
- Profit sharing
- Paid holidays
Quick Apply
Sales Manager, Social & Public Events
Lynnwood Public Facilities District —Lynnwood, WA
- $35 - $40 an hour
- Weekends as needed
- Mid-level
- Organizational skills
- Contracts
- Health savings account
- Paid holidays
Quick Apply
9d
Vice President, Affordable Housing
Asset Living Corporate Team —Bellevue, WA
- Full-time
- Bachelor's degree
- Travel
- Senior level
Quick Apply
Case Manager - Bilingual Chinese
Chinese Information and Service Center (CISC) —Seattle, WA
- $27.83 - $31.00 an hour
- Full-time
- Hybrid work
- Bilingual
- Experience working with individuals with disabilities
- Computer literacy
- Paid holidays
- Relocation assistance
Quick Apply
Vice President, Affordable Housing
Asset Living Corporate Team —Renton, WA
- Full-time
- Bachelor's degree
- Travel
- Senior level
Quick Apply
Vice President, Affordable Housing
Asset Living Corporate Team —Everett, WA
- Full-time
- Bachelor's degree
- Travel
- Senior level
Quick Apply
Sr Internal Auditor - IT
WaFd Bank —Seattle, WA
- $90,000 - $115,000 a year
- Full-time
- CPA
- Computer Science
- Writing skills
- Paid parental leave
- AD&D insurance
Vice President, Affordable Housing
Asset Living Corporate Team —Kent, WA
- Full-time
- Bachelor's degree
- Travel
- Senior level
Quick Apply
Nanny/Babysitter
Crunch Care —Sammamish, WA
- $22 an hour
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Health insurance
- Professional development assistance
Quick Apply
2d
Marketing and Events Manager (Bilingual in Chinese)
Chinese Information and Service Center (CISC) —Seattle, WA
- $39.35 - $42.31 an hour
- Weekends as needed
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Marketing
- Paid holidays
- Health insurance
Quick Apply
From Sales to Leadership: Accelerated Path to Management
New York Life —Lynnwood, WA
- $80,000 - $300,000 a year
- Full-time
- Hybrid work
- Office
- Business development
- Recruiting
- AD&D insurance
- Disability insurance
Quick Apply

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CONTROL DEPARTMENT MANAGER

WPAS Inc -
Mercer Island, WA

Quick Apply

Job Details

Full-time
$90,000 - $105,000 a year

Qualifications

Benefits administration
Staff performance monitoring
Staff supervision
HIPAA compliance
Automation
State-specific regulations in benefits management
Team leadership
Workflow management (operations management method)
Direct client contact
Process design
HIPAA
COBRA management
Microsoft Office
Employee Retirement Income Security Act of 1974 (ERISA)
Trust administration
Financial workflow efficiency improvements
Industry knowledge of financial regulations
Productivity software
Process improvement planning
Leadership
Financial process automation

Full Job Description

Job Summary: The Employer Control Department Manager will lead the Employer Control team within a third-party administrator (TPA) serving single and multi-employer union trust funds. This role is responsible for daily operations, compliance, and continuous process improvement. In addition to leadership and oversight responsibilities, this role is expected to maintain a working knowledge of departmental processes and actively perform operational work as needed. Key priorities include streamlining workflows, leveraging technology and automation, documenting SOPs, training staff, and establishing KPIs.

Responsibilities include:

Lead, manage, and supervise Employer Control department staff, including hiring, training, quality assurance, and regular performance evaluations.
Develop, implement, and maintain control policies and procedures to ensure regulatory compliance, with clear documentation of SOPs.
Monitor and analyze department processes to identify opportunities for improvement, and introduce automation or technology solutions for enhanced efficiency and accuracy.
Ensure precise and timely processing of employer reports, remittances, payroll contributions, audits, and all related transactions, consistently meeting strict monthly deadlines.
Collaborate cross-functionally with all other departments including, but not limited to IT, Member Services, Client Services, and Trust Accounting to optimize workflows and drive organizational efficiency.
Prepare and present detailed reports on department performance to senior management, including progress against established KPIs.
Ensure all board meeting reports, deliverables, and supporting materials are completed accurately and provided to Account Executives within established deadlines to support client and board meeting requirements.
Stay abreast of industry trends and regulatory changes to maintain compliance and keep the department competitive.
Serve as the primary contact for escalated issues, proactively communicating and resolving concerns with clients, legal representatives, and auditors.

Qualifications

Minimum of 5 years of experience in employee benefits administration, with at least 2 years in a supervisory or managerial capacity.
Comprehensive knowledge of federal and state regulations governing employee benefits, including ERISA, COBRA, and HIPAA.
Exceptional leadership and team management abilities across multiple locations across the country.
Proven track record in process design, efficiency improvement, and implementing automation or technology solutions.
Experience in setting, monitoring, and achieving KPIs and managing staff performance to measurable goals.
Outstanding communication and follow-up skills, with direct experience interacting with clients, attorneys, and auditors.
Strong analytical and problem-solving skills.
Proficiency in Microsoft Office Suite and other relevant software applications.

Preferred Qualifications

Certified Public Accountant (CPA) designation preferred, with demonstrated knowledge of pension, trust, payroll, or employer contribution accounting principles and financial reporting practices.
Bachelor’s degree in business administration, finance, or related discipline.
Relevant professional certifications such as Certified Employee Benefits Specialist (CEBS) or Certified Benefits Professional (CBP)
Prior experience with third-party administration (TPA) systems and processes.

Working Conditions

Occasional travel is required.

Pay: $90,000.00 - $105,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

senior client services manager jobs in kirkland wa

CONTROL DEPARTMENT MANAGER

Senior Personal Injury Attorney (Remote – Washington)

Sr. Project Manager – ERP Integrations

Property Manager

Vice President of Sales

Sr. Estimator

CONSTRUCTION PROJECT MANAGER/OWNER’S REPRESENTATIVE II, serving Kitsap County

Building Engineer

Irrigation Senior Technician

Senior Traffic Electrical Design (TED) Engineer

Sales Manager, Social & Public Events

Vice President, Affordable Housing

Case Manager - Bilingual Chinese

Vice President, Affordable Housing

Vice President, Affordable Housing

Sr Internal Auditor - IT

Vice President, Affordable Housing

Nanny/Babysitter

Marketing and Events Manager (Bilingual in Chinese)

From Sales to Leadership: Accelerated Path to Management

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