Top 10 Senior patient services representative Jobs in Kirkwood, Mo

Center Care Team - Care Navigator
ArchWell Health —St. Louis, MO
- Full-time
- Clinic experience
- Clinic
- Experience equivalent to degree accepted
Senior Patient Services Coordinator
EVERSANA —Chesterfield, MO
- $20.30 - $30.45 an hour
- Full-time
- Remote
- Customer service
- Computer literacy
- HIPAA
Quick Apply
Senior Patient Service Representative - Family Medicine
BJC HealthCare —O'Fallon, MO
- $17.75 - $25.56 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Disability insurance
- Health insurance
Office Assistant Senior
SSM Health —St. Louis, MO
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health insurance
6d
Senior Scheduler
Mercy —St. Louis, MO
- Full-time
- Medical office experience
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
Receptionist
Abbey Senior Health —O'Fallon, MO
- $15 an hour
- Full-time
- 1 year
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply

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senior patient services representative jobs near kirkwood, mo

Center Care Team - Care Navigator

ArchWell Health -
St. Louis, MO

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Job Details

Full-time

Qualifications

Foreign language proficiency
Clinic experience
Working with seniors
Older adults
Productivity software

Full Job Description

ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.

Job Summary:
The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience.

Duties/Responsibilities:

Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process
Update member information in the electronic medical records system
Schedule appointments and coordinate referrals for a multi-disciplinary care team
Assist members with filling out paperwork through electronic kiosks, as needed
Request medical records and upload documentation to electronic medical records system
Field questions from prospective and established members, as well as their adult children
Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual
Assist with center events, as needed

Required Skills/Abilities:

Excellent customer service skills, with a positive and welcoming demeanor
Passion for providing a quality experience for our senior members
Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public
Working knowledge of medical terminology, insurance, and/or electronic medical record systems
High level of organization and attention to detail
Strong written and verbal communication skills
Proficient PC skills, including Microsoft Office Suite
Ability to maintain professionalism and flexibility in a changing work environment
Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary)

Education and Experience:

Associates degree preferred, or equivalent experience
Minimum of one year of work experience in a clinical setting, or similar
Experience working with EMR systems a plus

ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.

Apply Now

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senior patient services representative jobs in kirkwood, mo

Center Care Team - Care Navigator

Senior Patient Services Coordinator

Senior Patient Service Representative - Family Medicine

Office Assistant Senior

Senior Scheduler

Receptionist

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