Top 413 Installation technician Jobs in Kirtland, Oh

Help Desk Technician (Level 1)
Integra Testing Services —Mentor, OH
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- High school diploma or GED
Quick Apply
12d
Training & Tech Support Technician
LayerZero Power Systems Inc —Aurora, OH
- $94,000 - $114,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
Product Assembler Technician (BYD)
National Assemblers —Cleveland, OH
- $20 - $30 an hour
- Part-time
- Driver's License
- Driving
- Reliable transportation
- Mileage reimbursement
- Health insurance
Quick Apply
Audio Visual Technician
Kenston High School —Chagrin Falls, OH
- High school
- Writing skills
- Office
Installation Technician II
NPi Audio Visual Solutions —Cleveland, OH
- Full-time
- Mid-level
- 3 years
- Ability to climb stairs
- Paid holidays
- Health insurance
Installation Technician III
NPi Audio Visual Solutions —Cleveland, OH
- Full-time
- Mid-level
- Ability to climb stairs
- Driver's License
- Paid holidays
- Health insurance
Installation Technician I
Securitas Technology Corporation —Cleveland, OH
- $33 - $45 an hour
- Full-time
- High school diploma or GED
- Driver's License
- IT
- Paid training
- Disability insurance
Quick Apply
Refueling Services Technician - Level I
Vistra Nuclear Operations Company —Perry, OH
- Online Application
- Military
- Ability to lift 50 pounds
- Travel
Master Automotive Glass Technician-Unique-Cuyahoga, Lake, Summit Counties
Confidential —Euclid, OH
- $55,000 - $98,000 a year
- Full-time
- Clean driving record
- Customer service
- Driver's License
- Health insurance
- 401(k)
Quick Apply
Pump Service Technician
Harrington Industrial Plastics —Maple Heights, OH
- $32 - $37 an hour
- Full-time
- Adults
- System design
- Mid-level
- Paid jury duty
- Health savings account
Quick Apply
Field Service Technician
Coric Industries LLC —Mentor, OH
- $25 - $40 an hour
- 8 hour shift
- Clean driving record
- Heavy lifting
- Mid-level
- Health savings account
- Health insurance
Quick Apply
HVAC Residential Install or Service Technician
Burrier Service Company LLC —Mentor, OH
- $18 - $34 an hour
- Overtime
- Pass drug screening
- Mid-level
- Residential
- Health insurance
- 401(k)
Quick Apply
Window Measurement Tech
Home Genius Exteriors West —Cleveland, OH
- From $65,000 a year
- Full-time
- Construction site
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Field Service Technician
Trombold Equipment —Cleveland, OH
- $55,000 - $65,000 a year
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
20h
Light Commercial HVAC/R Service Technician
Loomis Companies LLC —Euclid, OH
- $32 - $37 an hour
- Overtime
- Background check
- Clean driving record
- OSHA
- Paid holidays
- Health insurance
Quick Apply
Equipment and Fleet Maintenance Technician / Landscape
Bruziv Partners LLC —Mentor, OH
- $22 - $26 an hour
- Overtime
- Mechanic experience
- 5 years
- Ability to lift 50 pounds
- Paid time off
- Opportunities for advancement
Quick Apply
Measurement and Flow Technician
Equipment & Controls, Inc. —Solon, OH
- Overtime
- Microsoft Outlook
- Driver's License
- Travel
- Profit sharing
- 401(k) matching
Quick Apply
Maintenance Technician
Lubrizol —Wickliffe, OH
- Overtime
- 5 years
- Computer literacy
- Basic math
- Health savings account
- Paid holidays
HVAC Service Technician
Debords One Hour Heating and Cooling —Chardon, OH
- $20 - $35 an hour
- Full-time
- Background check
- Mid-level
- Residential
- Fuel card
- Health savings account
Quick Apply
Maintenance Technician
LanceSoft Inc —Mentor, OH
- $29 - $35 an hour
- Contract
- Background check
- Mid-level
- High school diploma or GED
Quick Apply
5d

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installation technician jobs near kirtland, oh

Help Desk Technician (Level 1)

Integra Testing Services
Mentor, OH

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year
12 days ago

Qualifications

Windows
Incident Escalation
Printer (troubleshooting support)
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Desktop applications
Desktop administration
Escalation handling
Peripheral hardware support

Full Job Description

Position Summary

We are seeking a Level 1 Help Desk Technician to serve as the first point of contact for end users in a Microsoft 365 and Azure-centric environment. This role is responsible for responding to inbound support requests, resolving common desktop, application, and account issues, and escalating more complex problems to the Tier 2 team.

The ideal candidate brings a friendly, customer-first attitude, an eagerness to learn, and a methodical approach to troubleshooting. You will support users remotely across multiple sites and provide in-person support on site.

Key Responsibilities

End-User and Desktop Support

Serve as the first point of contact for end users through phone, email, chat, and walk-up requests
Troubleshoot and resolve common Windows desktop, laptop, printer, and peripheral issues
Provide first-line support for Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive
Assist with basic workstation setup, software installation, and device configuration
Escalate unresolved or complex issues to Tier 2 with clear, detailed troubleshooting notes

Identity and Access Support

Perform password resets and assist users with MFA enrollment and sign-in issues
Submit and process account, group, and license requests in Entra ID (Azure AD) and Active Directory
Support onboarding and offboarding activities, including equipment setup and account activation
Assist users with access to shared drives, distribution lists, and mailboxes

Ticketing and Documentation

Log, categorize, and track all support requests in the IT service management (ITSM) platform
Follow standard operating procedures and knowledge base articles to resolve recurring issues
Keep users informed of ticket status and expected resolution timelines
Document troubleshooting steps and contribute to the knowledge base

Hardware and Asset Support

Prepare, image, and deploy workstations and peripherals for new and existing users
Track hardware assets and assist with inventory and basic stock management
Support conference room AV setup and basic connectivity issues

Required Qualifications

1–2 years of help desk, customer service, or IT support experience
Basic understanding of Windows 10/11 and Microsoft 365 applications
Familiarity with common desktop hardware, printers, and peripherals
Strong customer-service orientation with clear written and verbal communication skills
Ability to follow documented procedures and escalate issues appropriately
High school diploma or equivalent experience

Preferred Qualifications

Industry certifications or coursework such as CompTIA A+, MS-900, or AZ-900, or active pursuit of these credentials
Experience with ITSM or ticketing platforms such as ServiceNow, Atera, Freshservice, or similar tools
Familiarity with Entra ID (Azure AD) and Active Directory fundamentals
Experience supporting remote and hybrid users
Prior IT internship, technical lab, or home-lab experience

Core Competencies

Friendly, patient, customer-focused attitude
Eagerness to learn and develop technical skills
Strong organizational skills and consistent follow-through
Ability to explain technical steps in clear, plain language
Dependable team player

Quick Apply

Refine Your Search

installation technician jobs in kirtland, oh

Help Desk Technician (Level 1)

Training & Tech Support Technician

Product Assembler Technician (BYD)

Audio Visual Technician

Installation Technician II

Installation Technician III

Installation Technician I

Refueling Services Technician - Level I

Master Automotive Glass Technician-Unique-Cuyahoga, Lake, Summit Counties

Pump Service Technician

Field Service Technician

HVAC Residential Install or Service Technician

Window Measurement Tech

Field Service Technician

Light Commercial HVAC/R Service Technician

Equipment and Fleet Maintenance Technician / Landscape

Measurement and Flow Technician

Maintenance Technician

HVAC Service Technician

Maintenance Technician

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