Top 202 Patient services representative Jobs in Knightdale, Nc

Part-Time Prior Authorization Specialist and Administrative Assistant
RDU Counseling for Change —Raleigh, NC
- From $19 an hour
- Part-time
- Hybrid work
- Psychiatry
- HIPAA
- High school diploma or GED
Quick Apply
4d
Scheduling Coordinator
Wells Family Dental Group —Raleigh, NC
- $16 - $18 an hour
- Full-time
- Dental office
- US work authorization
- In-person
- Paid holidays
- Health insurance
Quick Apply
13d
Medical Office Assistant
Pediatric Developmental Therapy, Inc. —Raleigh, NC
- $15 - $20 an hour
- Full-time
- Writing skills
- Medical office experience
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
Patient Service Representative
Forefront Dermatology —Knightdale, NC
- Urgently hiring
- Computer literacy
- High school diploma or GED
- Clinic
- Profit sharing
- Health savings account
Front Desk/Receptionist
Goshen Medical Center —Wendell, NC
- Word processing
- Windows
- High school diploma or GED
Billing Assistant
Planned Parenthood South Atlantic —Raleigh, NC
- $23.25 - $28.35 an hour
- Full-time
- Hybrid work
- Background check
- Computer literacy
- Medical office experience
- Paid holidays
- Health insurance
4d
Medical Reception
American Family Care Wendell —Wendell, NC
- $16 - $18 an hour
- Part-time
- Clinic
- Typing
- Communication skills
- Health insurance
- Gym membership
Quick Apply
Front Desk Coordinator
IVX Health —Knightdale, NC
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Continuing education credits
- Health savings account
Quick Apply
Front Desk Representative
Generations Family Practice —Wendell, NC
- Full-time
- HIPAA
- High school diploma or GED
- Patient care
- Free parking
- Health insurance
Quick Apply
Call Center Rep
Wake Orthopaedics —Raleigh, NC
- Full-time
- Mid-level
- Paid time off
Quick Apply
Front Desk Receptionist
Wake Endoscopy Center LLC —Raleigh, NC
- Microsoft Outlook
- English
- High school diploma or GED
Quick Apply
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Raleigh, NC
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
5d
Care Access Representative - UNC Endocrinology at Apex
UNC Health —Apex, NC
- $18.48 - $25.89 an hour
- Full-time
- Remote
- High school diploma or GED
- 1 year
- Epic
3d
Patient Coordinator - Full-Time Flex, Outpatient
Cardinal Points Imaging of the Carolinas - Raleigh, NC —Raleigh, NC
- Full-time
- Inventory management
- Customer service
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Medical Receptionist
Dry Eye Center of North Carolina, PLLC —Raleigh, NC
- $16.50 - $22.00 an hour
- Part-time
- Medical office experience
- Clinic
- Organizational skills
- On-the-job training
- Employee discount
Quick Apply
Intake Specialist (Per Diem) - Patient Registration
UNC Health —Smithfield, NC
- $18.84 - $26.77 an hour
- Part-time
- Hospital
- Customer service
- Mid-level
Patient Registration Representative
WakeMed Health & Hospitals —Raleigh, NC
- Full-time
- Hospital
- High school diploma or GED
- Communication skills
3d
Medical Receptionist
Mindology —Raleigh, NC
- $15 - $20 an hour
- Private practice
- HIPAA
- Communication skills
Quick Apply
Guest Services Representative
WakeMed Health & Hospitals —Raleigh, NC
- Part-time
- Hospital
- High school diploma or GED
- Critical & Intensive Care
3d
Front Desk Patient Coordinator
Davis Family Dentistry —Wake Forest, NC
- $24 - $26 an hour
- Full-time
- Dental office
- Mid-level
- Organizational skills
- Paid holidays
- 401(k)
Quick Apply
9d

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Part-Time Prior Authorization Specialist and Administrative Assistant

RDU Counseling for Change
Raleigh, NC

Quick Apply

Job Details

Part-time
From $19 an hour
4 days ago

Qualifications

Patient scheduling systems
Teamwork
HIPAA compliance
Overseeing health insurance pre-certification
Electronic health records (EHR) management
Medical insurance coverage verification
HIPAA
High school diploma or GED
Records management
Attention to detail
Health record tracking
Clinical confidentiality policies
Managing patient records
Time management

Full Job Description

Position Summary

The Behavioral Health Care Coordinator provides administrative and care coordination support to Psychiatric Nurse Practitioners, with a primary focus on medication prior authorizations, prescription-related workflows, and patient access to care. The role serves as a liaison between providers, patients, pharmacies, and insurance companies to help resolve authorization and medication access issues efficiently. This is a part-time position of 12-15 hours a week initially.

Additional responsibilities include insurance verification, scheduling, patient onboarding, billing support, documentation, and general administrative assistance. This position helps reduce administrative burden on providers while supporting efficient clinical operations and a positive patient experience.

Reports to: Psychiatric Nurse Practitioner and Practice Owner

Key Responsibilities

Medication & Pharmacy Coordination

Submit, track, and follow up on medication prior authorizations and appeals.
Coordinate prescription, refill, and medication-related issues with patients, providers, pharmacies, and insurers.
Help resolve medication access, availability, and insurance barriers.
Document medication-related communications and outstanding tasks.

Insurance & Billing Support

Verify insurance eligibility, benefits, referrals, and authorization requirements.
Identify and help resolve coverage issues that may delay care.
Submit insurance claims and assist with denials, rejections, EOBs, and claim follow-up.
Coordinate with billing staff regarding outstanding payer issues.

Scheduling & Patient Coordination

Schedule, confirm, reschedule, and coordinate patient appointments.
Ensure required paperwork and documentation are completed before appointments.

Client Onboarding

Support new patient intake and onboarding.
Assist clients with forms, insurance information, and other required documentation.
Follow up on missing information to ensure patients are prepared for appointments.

Administrative & Clinical Operations

Maintain accurate client records and document communications in the electronic health record.
Answer phone calls and assist with scheduling, billing, and general questions.
Process confidential documents, including scanning, uploading, copying, and faxing.
Provide administrative cross-coverage and support the Office Manager and clinical team.
Assist with workflow improvements, quality initiatives, and development of new clinical services.

Required Qualifications

High school diploma or equivalent.
At least one year of experience in a healthcare, behavioral health, or medical office setting.
Familiarity with insurance verification and authorization processes.
Strong communication, organization, time-management, and problem-solving skills.
Proficiency with electronic health records and standard office software.
Ability to manage multiple priorities while maintaining accuracy and confidentiality.
Commitment to HIPAA compliance.

Preferred

Experience in behavioral health, psychiatry, primary care, or specialty medicine.
Experience with prior authorizations, insurance billing, and claims.
Familiarity with psychotropic medications and electronic prior authorization platforms such as CoverMyMeds.
Medical Assistant certification (CMA/RMA) or equivalent experience.

Core Competencies

Patient-centered communication
Organization
Attention to detail
Problem-solving
Teamwork
Adaptability
Professionalism
Confidentiality

Growth Opportunities

This role may expand to support new clinical programs, medication-management services, interventional psychiatry, and other care coordination initiatives as the practice grows.

Pay: From $19.00 per hour

Ability to Commute:

Raleigh, NC 27609 (Required)

Ability to Relocate:

Raleigh, NC 27609: Relocate before starting work (Required)

Work Location: Hybrid remote in Raleigh, NC 27609

Quick Apply

Refine Your Search

patient services representative jobs in knightdale, nc

Part-Time Prior Authorization Specialist and Administrative Assistant

Scheduling Coordinator

Medical Office Assistant

Patient Service Representative

Front Desk/Receptionist

Billing Assistant

Medical Reception

Front Desk Coordinator

Front Desk Representative

Call Center Rep

Front Desk Receptionist

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Care Access Representative - UNC Endocrinology at Apex

Patient Coordinator - Full-Time Flex, Outpatient

Medical Receptionist

Intake Specialist (Per Diem) - Patient Registration

Patient Registration Representative

Medical Receptionist

Guest Services Representative

Front Desk Patient Coordinator

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