Top 87 9 customer service manager Jobs in Knoxville, Tn

Manager, Member Engagement & Activations
Regal Cinemas, Inc —Knoxville, TN
- Merchandising
- Mid-level
- 4 years
- Disability insurance
- Health insurance
13d
Maintenance Mechanic
Tjoapack —Clinton, TN
- Overtime
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Store Leader
Carhartt —Pigeon Forge, TN
- $71,300 - $92,700 a year
- Merchandising
- Mid-level
- Bachelor's degree
Onboarding Coordinator
Johnson Service Group Inc - Internal HR database —Knoxville, TN
- $20 an hour
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
1d
Manager, Loyalty Strategy & Customer Growth
Regal Cinemas, Inc —Knoxville, TN
- Marketing
- 5 years
- Analysis skills
- Disability insurance
- Health insurance
Account Manager - State Farm Agent Team Member
Steve Whitley - State Farm Agent —Knoxville, TN
- $60,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Children
- 401(k)
- Paid time off
Quick Apply
Maintenance Supervisor
RAM Partners, LLC —Knoxville, TN
- $25 - $30 an hour
- Weekends as needed
- Microsoft Excel
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
District Support Representative
Eaton —Louisville, TN
- $97,000 - $143,000 a year
- On call
- Hybrid work
- Background check
- 5 years
- Engineering
- Retirement plan
9d
Merchandiser Servicing Sevierville area
PepsiCo Beverages North America —Knoxville, TN
- $21.50 an hour
- Day shift
- Background check
- 18 years or older
- Merchandising
- Mileage reimbursement
13d
Store Manager
The Habegger Corporation - Tennessee Regional Office —Knoxville, TN
- Full-time
- Clean driving record
- Mid-level
- Forklift
- Profit sharing
- Health insurance
Quick Apply
Service Coordinator II - Knoxville
Trane Technologies —Knoxville, TN
- $43,541.66 - $61,179.99 a year
- Overtime
- Microsoft Word
- Microsoft Outlook
- Pass drug screening
- Paid holidays
- Health insurance
14d
Territory Manager -- Knoxville, TN
Xcaliber International —Knoxville, TN
- $70,000 - $75,000 a year
- Background check
- Inventory management
- Merchandising
- Profit sharing
- Paid holidays
Quick Apply
Auto Sales Rep - $5,000 Guaranteed Base + Commission | $100K+ Avg
Easy Auto & Sunrise Acceptance —Knoxville, TN
- $60,000 - $200,000 a year
- Online Application
- Clean driving record
- Dealership
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
1d
Experienced RV Parts Manager
Murphy Holdings —Knoxville, TN
- $45,000 - $65,000 a year
- Full-time
- Sales
- Dealership
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Maintenance Technician
RAM Partners, LLC —Knoxville, TN
- $20 - $21 an hour
- Weekends as needed
- Microsoft Excel
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Clinical Client Success Manager
MPOWERHealth —Knoxville, TN
- Microsoft Word
- Microsoft Excel
- Office
Quick Apply
Manager - Little Caesars Toga - Magnolia Ave, Knoxville, TN
Little Caesars —Knoxville, TN
- $800 - $1,000 a week
- Full-time
- 18 years or older
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Regional Sales Manager - Southeast USA
Wabtec —Knoxville, TN
- $91,100 - $129,800 a year
- Full-time
- Remote
- Microsoft Excel
- 6 years
- Microsoft Outlook
Quick Apply
12d
Associate Community Director - The Rowan
Gallery Residential —Knoxville, TN
- Weekends as needed
- Word processing
- Computer literacy
- Basic math
Quick Apply
2d
Business Development Branch Manager
CBBC Bank —Maryville, TN
- Full-time
- Basic math
- Mid-level
- Office
Quick Apply

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Manager, Member Engagement & Activations

Regal Cinemas, Inc -
Knoxville, TN

Apply Now

Job Details

13 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance
Prescription drug insurance

Qualifications

Vendor relationship building
Project management lifecycle

Full Job Description

What is the job?
Do you love creating experiences that keep customers engaged and excited? As the Manager, Member Engagement & Activations, you'll play a key role in enhancing the value of Regal's loyalty and subscription programs by developing compelling rewards, exclusive experiences, merchandise offerings, and member benefits that strengthen engagement and satisfaction.

In this role, you'll oversee the day-to-day management and ongoing evolution of the Regal Reward Center, working closely with internal teams, partners, vendors, and fulfillment providers to deliver high-quality rewards and experiences. You'll combine creativity, operational excellence, and customer-focused thinking to ensure our loyalty members continue to receive meaningful value from their membership.

What will you be doing?

You will manage and continuously enhance the rewards, benefits, merchandise, collectibles, and experiences available to Regal loyalty and subscription members.
You will oversee the Reward Center lifecycle, including sourcing, launches, inventory management, fulfilment, replenishment, and retirement of rewards.
You will build and manage relationships with vendors, suppliers, licensors, fulfilment partners, and partners to expand member offerings.
You will analyze redemption activity, member feedback, performance metrics, and marketplace trends to optimize rewards and experiences.
You will collaborate with Loyalty Strategy, Marketing, Film, Operations, Technology, Finance, Creative, Analytics and Guest Services teams to deliver seamless member experiences.

About you

You will bring 4–6 years of experience in loyalty, customer engagement, merchandising, e-commerce, experiential marketing, vendor management, or a related field.
You will have experience managing products, rewards, benefits, events, inventory, fulfilment operations, or customer engagement programs.
You will demonstrate strong project management, organizational, and relationship-building skills while balancing multiple priorities.
You will possess excellent communication skills and a strong attention to detail, with a passion for delivering outstanding customer experiences.
You will ideally have experience supporting loyalty, rewards, subscription, or membership programs within entertainment, retail, hospitality, or another consumer-facing industry.
You will be a great fit, if our values resonate with you: We Create, We Perform, We Inspire. Read more about them here - About us (https://cineworld-cinemas.staging.krakatoa.eu-2.volcanic.cloud/about-us?source=careers.cineworld.co.uk)

About Regal

Regal Cinemas – where movie magic meets unforgettable experiences!

At Regal Cinemas, part of Regal Cineworld, each day is a celebration of everything film and entertainment. From the first popcorn crunch to the closing credits, we’re all about creating moments that spark joy, laughter, and a little bit of movie magic.

With over 7,600 screens across 625 locations in 9 countries, including Cineworld, Picturehouse, Cinema City, Yes Planet, and Regal Cinemas right here in the US - we bring the joy of movies to millions.

Based out of our buzzing Theatre Support Office in Knoxville, Tennessee, we offer a variety of roles with a mix of hybrid, field-based, or remote working options, depending on the role.

What really makes Regal shine? Our people. We’re passionate about supporting your growth and helping you carve out your dream career within the Regal Cineworld family. Fancy joining us on this epic film adventure? Dive into the Regal stories and see what life’s like behind the scenes of the big screen!

Read more about the Regal culture here – Regal Careers (https://www.regmovies.com/careers)

Our Benefits

Discretionary annual bonus
Free movie passes and discounted concessions at any Regal location
Paid vacation time and sick leave to support a healthy work-life balance
Eligibility to participate in our 401(k) retirement plan with company match after age 21 and one month of service
Summer half-day Fridays during the summer season
Medical and prescription coverage, with company contributions toward the cost
Company-paid life insurance and disability insurance at no cost to employees
Dental, vision, and supplemental life insurance options available for employees and their dependents
Additional coverage options including accident, critical illness, and hospital indemnity insurance

Inclusion & Belonging

At Regal Cineworld, we believe our strength comes from the diversity of our people. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. Our commitment to inclusion and belonging embraces all aspects of identity, including gender, ethnicity, age, disability, sexual orientation, religion, and background.

We take pride in creating an environment where differences are celebrated and everyone has equal opportunities to succeed. Our hiring process is designed to be fair and accessible, welcoming applicants from all backgrounds. If you need any accommodations during the hiring process or in the workplace to support your needs, please contact the Talent team.

If you have any questions about this role or working at Regal Cineworld Group please contact [email protected] (mailto:[email protected]). We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

9 customer service manager jobs in knoxville, tn

Manager, Member Engagement & Activations

Maintenance Mechanic

Store Leader

Onboarding Coordinator

Manager, Loyalty Strategy & Customer Growth

Account Manager - State Farm Agent Team Member

Maintenance Supervisor

District Support Representative

Merchandiser Servicing Sevierville area

Store Manager

Service Coordinator II - Knoxville

Territory Manager -- Knoxville, TN

Auto Sales Rep - $5,000 Guaranteed Base + Commission | $100K+ Avg

Experienced RV Parts Manager

Maintenance Technician

Clinical Client Success Manager

Manager - Little Caesars Toga - Magnolia Ave, Knoxville, TN

Regional Sales Manager - Southeast USA

Associate Community Director - The Rowan

Business Development Branch Manager

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