Top 141 Outbound customer service Jobs in Knoxville, Tn

Customer Service Monitoring Representative (Job ID 3021495)
ADT —Knoxville, TN
- $17 - $19 an hour
- Hybrid work
- Residential
- High school diploma or GED
- Fair chance
- Paid training
- Paid holidays
Customer Service Monitoring Representative
ADT Security Services —Knoxville, TN
- $17 - $19 an hour
- Hybrid work
- Residential
- High school diploma or GED
- Entry level
- Paid training
- Paid holidays
Quick Apply
Inside Sales Representative
Pro Source Home Buyers —Farragut, TN
- $60,000 - $80,000 a year
- Full-time
- Background check
- Office
- High school diploma or GED
- 401(k)
- Paid time off
Quick Apply
Business Development Manager- Asset Management
SupplyPoint —Tennessee
- From $75,000 a year
- Full-time
- Hybrid work
- 5 years
- Engineering
- Travel
- Mileage reimbursement
- Health insurance
Quick Apply
Bilingual Inside Sales Representative
Lansing Building Products LLC —Knoxville, TN
- $25 an hour
- Full-time
- Spanish
- Computer literacy
- Warehouse
- Wellness program
- Paid parental leave
Quick Apply
1d
Enterprise Account Executive
INHABIT IQ —Knoxville, TN
- Full-time
- 5 years
- Residential
- Business development
- Health savings account
- AD&D insurance
Quick Apply
1d
Account Executive
Konica Minolta Business Solutions, U.S.A., Inc. —Knoxville, TN
- $42,000 - $64,400 a year
- Full-time
- Driver's License
- Bachelor's degree
- Driving
Enterprise Account Executive
INHABIT IQ —Knoxville, TN
- Full-time
- 5 years
- Residential
- Business development
- Health savings account
- AD&D insurance
Quick Apply
1d
Enterprise Account Executive
INHABIT IQ —Knoxville, TN
- Full-time
- 5 years
- Residential
- Business development
- Health savings account
- AD&D insurance
Quick Apply
1d
Business Development Representative
SECRET CITY CHRYSLER DODGE JEEP RAM —Oak Ridge, TN
- $50,000 - $80,000 a year
- 8 hour shift
- In person
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health insurance
Quick Apply
PATIENT ACCESS NAVIGATOR
Covenant Health —Knoxville, TN
- Full-time
- HIPAA
- High school diploma or GED
- Continuous improvement
Outbound Customer Care Representative
All-Star Heating and Air Conditioning —Knoxville, TN
- $17 - $25 an hour
- Full-time
- Residential
- Organizational skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Warehouse Technician
Trane Technologies —Knoxville, TN
- $22 an hour
- Overtime
- Customer service
- Pass drug screening
- Forklift
Customer Service & E-Commerce Supervisor - Full Time
Whole Foods Market —Knoxville, TN
- $15.50 - $29.20 an hour
- 8 hour shift
- Mid-level
- Ability to lift 50 pounds
- Analysis skills
- Store discount
- Paid time off
Customer Service Representative
Labcorp —Knoxville, TN
- Full-time
- Spanish
- Medical office experience
- HIPAA
- Employee stock purchase plan
- Disability insurance
Client Intake Specialist (Part Time)
Ally Disability LLC —Knoxville, TN
- From $17 an hour
- Part-time
- Writing skills
- In-person
- Communication skills
Quick Apply
Retail Sales Associate
Verizon —Knoxville, TN
- $16 - $21 an hour
- Weekends as needed
- Military
- Merchandising
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Customer Service Rep
SouthEast Bank —Knoxville, TN
- Full-time
- High school diploma or GED
- Computer skills
- Associate's degree
Customer Service Representative
LB Capital —Knoxville, TN
- From $80,000 a year
- Weekends as needed
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
DME Intake Coordinator
Unifi Healthcare —Clinton, TN
- Full-time
- Hybrid work
- Medical office experience
- Mid-level
- Home Health
Quick Apply

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Customer Service Monitoring Representative (Job ID 3021495)

ADT
Knoxville, TN

Apply Now

Job Details

$17 - $19 an hour

Benefits

Paid training
Paid holidays
Disability insurance
Health insurance
Tuition reimbursement
Paid time off
Adoption assistance
On-the-job training
Work from home
401(k) matching
Life insurance
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

Company Overview:

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

Check out more about life at ADT here.

Why Choose ADT?
At ADT, it’s more than a job, it’s a noble purpose that defines us. We are the leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States. Every employee, from our executive leadership team to our support centers are united under one noble purpose, we help save lives for a living. We are everyday heroes. You are doing more than earning a paycheck, you’re in an important role that makes an impact in the lives of our customers every single day. Join a company of individuals with passion, commitment, drive and ambition, using and developing our talents for good at work, home and our communities.

Major Responsibilities:

A Customer Service Monitoring Representative is responsible for monitoring and dispatching proper authorities for residential and small business alarms as well as contacting appropriate responsible parties. This role is a pivotal part of our noble purpose to help save lives and is the first step in helping protect our customers when an alarm signal is received.

***This role requires onsite work from our office located at: 10620 Kemp Fain Ln, Knoxville, TN 37932***

Once you have completed your training and spent at least one full calendar month in production, you may be eligible for a hybrid schedule, which includes two days of remote work per week. Eligibility is based on meeting the training and performance goals established by your manager.

A day in the life of a Customer Service Monitoring Representative can look like:

You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
Handling incoming alarm calls and placing outgoing calls to verify alarm activity, dispatching the proper authorities, and notifying responsible parties.
Paying attention to detail while documenting alarm handling procedures within the alarm screens.
Completing alarm processing in accordance with departmental procedures.
Providing alarm reset instructions and basic troubleshooting to customers during outbound alarm calls and inbound alarm call backs.
Receiving inbound calls related to alarm call back inquires.

When you commit to us—we commit to you. Our employees receive a comprehensive, full benefits package that includes:

What’s in it for you?

You play an important role in saving lives for a living.
ADT will provide all necessary equipment and resources to allow you to be successful in your roles, which includes paid on the job training.
Remote work option, following training and eligibility.
Once approved for hybrid work, ADT requires:
- Designated place to work from home.
- High speed internet. DSL, Cable or Fiber internet service with the ability to hardwire via ethernet from cable modem to your PC.
- At least 25mbps to of internet to download and 15mbps to upload
ADT provides great, highly competitive pay, paid time off, pet insurance, and other compensation perks (401k + matching, comprehensive medical benefits, etc.). We also offer tuition reimbursement for academic pursuits, adoption assistance, volunteer opportunities, childcare and eldercare resources, and much more.
ADT offers a shift-differential policy that provides employees with supplemental pay on top of their hourly rate during times of higher-than-average customer call volume and when working less-desirable shifts.
Pathway to promotion. ADT provides the opportunities and skills needed to learn and train so you can explore exciting opportunities across the ADT family that will continue to challenge and empower you.

We’re looking for someone with results they are proud of like:

High school diploma or equivalent required
Minimum of six (6) months of customer service experience required
Ability to be licensed in multiple states
Technical aptitude, problem solving skills and ability to prioritize multiple items at once

Pay and Benefits Disclosure:

You will receive an hourly pay rate of $17.00 effective on your start date and incremental increases every 30 days until the rate of $19.00 is reached. You will receive an additional $1 per hour for being an onsite or hybrid employee. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

The anticipated end date for application submission is 8/17/26. The role is scheduled to start 9/14/26.

In the event a position is commission-based, compensation is solely based on the individual’s sales volume. This applies only to commission roles.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.

Apply Now

Refine Your Search

outbound customer service jobs in knoxville, tn

Customer Service Monitoring Representative (Job ID 3021495)

Customer Service Monitoring Representative

Inside Sales Representative

Business Development Manager- Asset Management

Bilingual Inside Sales Representative

Enterprise Account Executive

Account Executive

Enterprise Account Executive

Enterprise Account Executive

Business Development Representative

PATIENT ACCESS NAVIGATOR

Outbound Customer Care Representative

Warehouse Technician

Customer Service & E-Commerce Supervisor - Full Time

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