Top 129 Technical account manager Jobs in Knoxville, Tn

Account Manager
Lyra Technology Group —Knoxville, TN
- $90,000 a year
- Azure
- Mid-level
- 3 years
Quick Apply
Account Manager
HILTI —Knoxville, TN
- Hybrid work
- Construction site
- Mid-level
- Office
8d
Desktop Support Manager
University of Tennessee Medical Center —Knoxville, TN
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Sr. Account Manager, Industrial Water Treatment
ChemTreat —Knoxville, TN
- $150,000 - $200,000 a year
- Full-time
- Microsoft Excel
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance
Law Enforcement Technical Services Advisor
Smith & Wesson Brands, Inc —Maryville, TN
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Enterprise Customer Success Manager - GridGain
MariaDB plc —Knoxville, TN
- $70,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Law Enforcement Sales Operations Coordinator
Smith & Wesson Brands, Inc —Maryville, TN
- Microsoft Outlook
- Inventory management
- Mid-level
Account Executive
Energy Systems Group —Knoxville, TN
- Full-time
- Remote
- Travel
- Senior level
- Communication skills
- Paid holidays
- Health insurance
Manager-IT Product
Cirrus Aircraft —Alcoa, TN
- $128,337.66 - $192,506.49 a year
- Full-time
- 5 years
- Research
- Bachelor's degree
- Wellness program
- Paid jury duty
Patient Support Services Manager
I/O Urology Corporation —Knoxville, TN
- $70,000 - $90,000 a year
- Weekends as needed
- Hybrid work
- Background check
- RN License
- 5 years
- Relocation assistance
- Paid time off
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7d
Law Enforcement District Sales Manager
Smith & Wesson Brands, Inc —Maryville, TN
- Microsoft Outlook
- Marketing
- Military
Project Scheduler, Level V
Akima, LLC —Oak Ridge, TN
- 18 years or older
- Pass drug screening
- 11+ years
IT Business Relationship Manager
Brunswick Corporation —Knoxville, TN
- $86,500 - $126,800 a year
- Full-time
- Computer science
- Oracle
- Computer Science
- Health savings account
- Health insurance
Account Manager – Packaging Client Success / Retention
Accurate Paper Box —Knoxville, TN
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
- Profit sharing
- Health insurance
Quick Apply
Software Project Manager
Vital IT Services —Oak Ridge, TN
- $85,000 - $110,000 a year
- Full-time
- Hybrid work
- 5 years
- IT
- Senior level
Quick Apply
5d
Cybersecurity Analyst
Edgewater Technical Associates —Oak Ridge, TN
- Computer literacy
- Mid-level
- Windows
- Disability insurance
- Health insurance
Quick Apply
2d
Project Manager I - Eurofins Environment Testing- Knoxville, TN
Eurofins USA Environment Testing —Knoxville, TN
- $62,000 a year
- Overtime
- Microsoft Access
- Microsoft Outlook
- Bachelor of Science
- Paid holidays
- Disability insurance
Quick Apply
Senior Product Leader - Program Management
U.S. Bank National Association —Knoxville, TN
- $149,515 - $175,900 a year
- Full-time
- Office
- Product management
- US work authorization
- Paid holidays
- Disability insurance
Senior User Support Specialist
Contact Government Services, LLC —Knoxville, TN
- Full-time
- Word processing
- Mid-level
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Territory Account Manager
EquipmentShare —Knoxville, TN
- $24,000 a year
- Background check
- Construction site
- Pass drug screening
- Paid holidays
- Relocation assistance
Quick Apply
10d

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technical account manager jobs near knoxville, tn

Account Manager

Lyra Technology Group
Knoxville, TN

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Job Details

$90,000 a year

Qualifications

Customer communication

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

Lyra Technology Group is seeking an Account Manager for one of our operating companies, Gravity Networks. The Account Manager is the post-sale owner of client relationships, retention, and account growth: the person clients turn to when they want a trusted partner in their technology decisions, not just a point of contact. This role blends relationship management with a working knowledge of the client's business and IT environment, running a disciplined cadence of business reviews and roadmap conversations that keep clients engaged, informed, and getting full value from the partnership. The Account Manager owns net revenue retention for an assigned book of business and works cross-functionally with service delivery, technical support, and sales to make sure client needs are met and expansion opportunities are identified early.

About Gravity Networks…

With locations in Knoxville, Tennessee and Salt Lake City, Utah, Gravity Networks is dedicated to helping our customers focus on their business by achieving a streamlined technology environment. We have over 50 years combined experience in information technology and all things connected. We leverage our combined experience to provide the best managed IT solutions with best of breed products and offerings. Gravity Networks is an IT Managed Services company built on one main focus. This revolutionary concept is Customer Service. This practice has been long forgotten in the IT world. Our focus is on what is best for you, the customer.

You will own…

Client Relationships and Advisory Presence

Serve as the primary point of contact for assigned clients, building trusted relationships with client stakeholders ranging from IT managers to C-suite executives.
Become a strategic partner by learning each client's business model, goals, IT stack, and pain points, so recommendations are grounded in their reality.
Maintain a clear view of client health across your book: flag at-risk accounts early, develop recovery plans, and escalate where needed.
Champion a high-touch, consultative client experience from onboarding through renewal.

Retention and Growth

Own net revenue retention for an assigned book of business, including renewals, expansion, and churn prevention.
Lead upsell and cross-sell conversations that are advisory in nature, positioning solutions that align with client needs and create genuine additional value.
Identify and nurture account expansion opportunities proactively, maintaining a pipeline that gives the delivery team a consistent backlog to pull from.

Business Reviews and Roadmap Planning

Lead regular Quarterly Business Reviews (QBRs) and strategy sessions, including usage reports and forward-looking roadmap planning with clients.
Build technology roadmaps that align client business goals with a prioritized plan, translating technical recommendations into business terms such as risk and ROI.
Maintain working knowledge of core technology areas, including endpoint protection, identity and access management, backup and disaster recovery, Microsoft 365 and Azure, network infrastructure, and relevant compliance frameworks, to stay credible in technical discussions.

Cross-Functional Coordination

Work cross-functionally with service delivery, technical support, and sales to resolve issues and advocate for client needs.
Collect, analyze, and use client data throughout the relationship, from onboarding through ongoing consultations, to ensure clients are fully engaged and getting the value they expect.
Provide regular feedback to leadership on trends, service gaps, and opportunities, and support efforts to make client success processes repeatable and scalable.

Our ideal Account Manager has the following qualifications:

3+ years of experience in account management, client success, or a comparable B2B client-facing role.
Familiarity with IT services, MSP environments, or technical support workflows is strongly preferred.
Demonstrated track record of owning and growing a book of business: retaining clients, expanding revenue, and managing renewals with accountability for outcomes.
Strong communication and relationship-building skills with stakeholders ranging from IT managers to C-suite executives.
Confidence leading upsell and cross-sell conversations that are consultative rather than transactional.
Working knowledge of technology road mapping and business reviews.
Proficiency with HubSpot or a comparable CRM; ConnectWise or PSA experience preferred.
Strong organizational discipline across a multi-client portfolio: you manage cadences, follow through consistently, and do not drop details.
A proactive disposition: you identify risk before it becomes churn and find opportunity before clients ask.

The targeted base compensation for this role is $90,000. This role operates out of Knoxville, TN in a hybrid model and includes regular in-person client meetings.

If you are a post-sale leader who builds trust face to face, knows how to turn client relationships into long-term partnerships, and wants to build something, not just manage it, we would like to talk.

Quick Apply

Refine Your Search

technical account manager jobs in knoxville, tn

Account Manager

Account Manager

Desktop Support Manager

Sr. Account Manager, Industrial Water Treatment

Law Enforcement Technical Services Advisor

Enterprise Customer Success Manager - GridGain

Law Enforcement Sales Operations Coordinator

Account Executive

Manager-IT Product

Patient Support Services Manager

Law Enforcement District Sales Manager

Project Scheduler, Level V

IT Business Relationship Manager

Account Manager – Packaging Client Success / Retention

Software Project Manager

Cybersecurity Analyst

Project Manager I - Eurofins Environment Testing- Knoxville, TN

Senior Product Leader - Program Management

Senior User Support Specialist

Territory Account Manager

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