Top 41 Customer service representative Jobs in Knoxville Ia

Communication Associate
Pella Corporation —Pella, IA
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- Communication skills
13d
Customer Service Associate I
Dollar Tree —Knoxville, IA
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Service Representative
Warren Water District —Indianola, IA
- $20 - $22 an hour
- Full-time
- Background check
- Basic math
- Office
- Health insurance
- 401(k)
Quick Apply
13d
Centralized Service Coordinator
Pella Corporation —Pella, IA
- $17 an hour
- Overtime
- Hybrid work
- Communication skills
- Entry level
- Opportunities for advancement
B2B Customer Care Associate I
Pella Corporation —Pella, IA
- From $15.75 an hour
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Entry level
- Profit sharing
- Health savings account
13d
Customer Service Representative/Insurance Agent
McKay Group —Knoxville, IA
- $22 - $24 an hour
- Full-time
- Mid-level
- In-person
- Commercial
- Disability insurance
- Health insurance
Quick Apply
Concierge Coordinator
James Clinic —Chariton, IA
- $18 - $23 an hour
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Entry level
- Paid time off
Customer Service Representative (CSR)
Integra Electrical —Indianola, IA
- $37,740 - $52,000 a year
- Full-time
- Background check
- Pass drug screening
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Service Rep (01772) - 711 W Pleasant St
Domino's Franchise —Knoxville, IA
- Weekends as needed
- Quick service & fast food restaurant
- 16+ years old
- Communication skills
- 401(k)
Quick Apply
Service Manager
WEILER INC —Knoxville, IA
- Full-time
- Microsoft Excel
- Management
- 5 years
Customer Service Representative—Oskaloosa, IA
Interpower —Oskaloosa, IA
- Full-time
- Background check
- Pass drug screening
- Research
- Health insurance
- 401(k) matching
Client Success Manager - Support Team - Central/ Mountain/ Pacific Regions
ComplyAuto —Carlisle, IA
- $60,000 - $67,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
7h
Warranty Representative
Musco Sports Lighting —Oskaloosa, IA
- Full-time
- Mid-level
- 3 years
- Analysis skills
Quick Apply
11d
Customer Service Associate I
Family Dollar —Chariton, IA
- $9.50 - $10.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Licensed Insurance Representative - Remote
Teleperformance USA —United States
- $21.50 an hour
- Remote
- 18 years or older
- Computer literacy
- Windows
- Paid training
- Health insurance
Licensed Insurance Representative - Remote
Teleperformance USA —United States
- $21.50 an hour
- Remote
- 18 years or older
- Computer literacy
- Windows
- Paid training
- Health insurance

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customer service representative jobs near knoxville ia

Communication Associate

Pella Corporation -
Pella, IA

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Job Details

Full-time
13 days ago

Qualifications

Customer communication

Full Job Description

SUMMARY
The person in this position is responsible for: Assisting with planning and executing all aspects of customer support. Duties include but are not limited to: frequent contact with outside consumers, and interface between multiple sales channels. Required to respond to all internal and external written correspondence, coordinate tasks, and special projects as requested. This position requires excellent interpersonal, written communication skills including good knowledge of sentence structure, the meaning and spelling of words, rules of composition, and grammar. The role involves using independent judgement with limited guidance or supervision. An understanding of the company’s product and process knowledge and applications is highly recommended to perform the job. The person in this position is expected to carry out the duties efficiently, attentively and conscientiously.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Responsible for assisting with the identification, development, and implementation of programs, policies, and procedures, which support total customer satisfaction, both internally and externally, where applicable to this position.

Responsible for receiving (from various sources including but not limited to: social media, escalated correspondence, surveys, web support, chat, pre and post-sale inquires, etc.) and acting upon all forms of written inquiries received by the Customer Satisfaction Division, from all sales channels relating to any customer concerns. Maintaining excellent customer relationships with all internal and external customers will be required of this person.

Responsible for supporting cutting edge digital tactics to improve our customer experience and provide a self-service platform for our customers.

Will be required to develop a working knowledge of all products manufactured by the corporation (including acquisitions), both current and obsolete. Similarly, will be required to obtain the knowledge to access detailed specifications of all products. Must be able to communicate intelligently and accurately with consumers on technical issues.

Will be expected to maintain a detailed and accurate record of all transactions between themselves and consumers, in the event a customer-related problem should arise at a later date.

Required to exercise proper discretion so that both the customers’ needs, and the Corporation’s well-being are taken into consideration. Exercises proper authority in bringing the related problem to a satisfactory conclusion. Some inquires this person is able to respond to with no additional assistance. Some may need the assistance of the specialist for them to contact the customer.

In addition, will assist with the training of new personnel as added to the department.

This position requires a high-level of organization skills, attention to details, and strong verbal/written communications skills.

Responsible for authorizing credits up to $1,000.

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customer service representative jobs in knoxville ia

Communication Associate

Customer Service Associate I

Customer Service Representative

Centralized Service Coordinator

B2B Customer Care Associate I

Customer Service Representative/Insurance Agent

Concierge Coordinator

Customer Service Representative (CSR)

Customer Service Rep (01772) - 711 W Pleasant St

Service Manager

Customer Service Representative—Oskaloosa, IA

Client Success Manager - Support Team - Central/ Mountain/ Pacific Regions

Warranty Representative

Customer Service Associate I

Licensed Insurance Representative - Remote

Licensed Insurance Representative - Remote

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