Top 2 Board member Jobs in Knoxville Tn

Vice President of Operations
Confidential —Knoxville, TN
- $90,000 - $100,000 a year
- Full-time
- 7 years
- Office
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
National Executive Director - Special Spaces
Spano Pratt —Knoxville, TN
- $140,000 - $175,000 a year
- Online Application
- Hybrid work
- Children
- Travel
- Senior level

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Vice President of Operations

Confidential
Knoxville, TN

Quick Apply

Job Details

Full-time
$90,000 - $100,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance
Referral program

Qualifications

Vendor relationship building
Community management
Interpersonal skills
Coaching
Workplace dispute resolution
Team development
Bachelor's degree
Recruiting
CMCA
Business operations
Master of Business Administration
Negotiation in dispute resolution

Full Job Description

We are seeking an accomplished Vice President of Operations to provide strategic leadership and operational oversight for our Knoxville branch. This influential leadership role is responsible for driving business performance, developing high-performing teams, strengthening client relationships, and ensuring operational excellence.

The ideal candidate is a visible, people-first leader who is equally comfortable coaching and developing employees, navigating difficult conversations, negotiating solutions with clients, and holding teams accountable for results. This person must possess exceptional communication skills, strong business acumen, and a proven ability to build trust while driving performance.

Key ResponsibilitiesLeadership & Talent Development

Lead and develop Community Association Managers, Community Directors, Property Billable Managers, Administrative Teams, and other operational leaders.
Conduct one-on-one meetings, performance reviews, coaching sessions, and development planning.
Create a culture of accountability, engagement, and continuous improvement.
Partner with Human Resources on recruiting, interviewing, onboarding, performance management, and succession planning.
Effectively manage employee relations matters and difficult conversations with professionalism and empathy.

Operations Management

Provide leadership and oversight of all branch operations.
Monitor performance metrics and implement strategies to achieve branch goals.
Establish and enforce operational processes, procedures, and service standards.
Provide oversight and support regarding community transitions, client onboarding, and retention efforts.
Partner with leadership to execute strategic initiatives that improve operational efficiency and client satisfaction.

Client Relations & Business Development

Serve as a senior escalation point for clients, Board Members, and stakeholders.
Develop and maintain strong client relationships built on trust and responsiveness.
Negotiate successful resolutions to complex client and operational challenges.
Drive client retention efforts and support business development initiatives.
Build strong partnerships with vendors and industry partners.

Financial & Strategic Leadership

Assist with branch budgeting, forecasting, and financial management.
Monitor operational performance and identify opportunities for growth and improvement.
Ensure responsible stewardship of branch resources.
Collaborate with executive leadership on short- and long-term strategic planning.

Required Qualifications

Bachelor's Degree in Business, Management, Operations, or related field.
7+ years of progressive leadership experience.
5+ years managing managers and/or multi-level teams.
Proven experience leading operational teams and delivering business results.
Strong experience in employee coaching, performance management, and conflict resolution.
Exceptional verbal, written, and interpersonal communication skills.
Demonstrated ability to negotiate, influence outcomes, and build strong relationships.
CMCA (Certified Manager of Community Associations) certification required.
Community Association Management, Property Management, HOA Management, or related industry experience required.

Preferred Qualifications

PCAM (Professional Community Association Manager) designation strongly preferred.
MBA or advanced business degree.
AMS designation.
Experience leading large portfolios, multiple teams, or branch operations.
Business development and client retention experience.

The Ideal Candidate

We are looking for a leader who:

Communicates confidently with executives, board members, clients, and employees.
Can have tough conversations while maintaining positive relationships.
Coaches and develops people rather than simply manages them.
Holds teams accountable while creating a supportive culture.
Thinks strategically while remaining operationally engaged.
Excels at negotiation, conflict resolution, and client retention.
Leads with integrity, professionalism, and emotional intelligence.

Pay: $90,000.00 - $100,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Experience:

HOA Community Management : 7 years (Required)

License/Certification:

CMCA (Required)
PCAM (Preferred)
AMS (Required)

Work Location: In person

Quick Apply

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board member jobs in knoxville tn

Vice President of Operations

National Executive Director - Special Spaces

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