Top 57 Client manager Jobs in Knoxville Tn

Enterprise Customer Success Manager - GridGain
MariaDB plc —Knoxville, TN
- $70,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Mental Health Case Manager and Counselor for Adolescents
The Florence Crittenton Agency —Knoxville, TN
- From $60,000 a year
- Extended hours
- Ability to walk for extended periods
- Mid-level
- Ability to climb stairs
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Client Relationship Manager, Employee Benefits-Middle Market
The Baldwin Group —Knoxville, TN
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
20h
BlountTransition Recovery Home Case Manager
Helen Ross McNabb Center —Maryville, TN
- $18.97 an hour
- Weekends as needed
- Bilingual
- Background check
- Current TB test
11d
Clinical Client Success Manager
MPOWERHealth —Knoxville, TN
- Microsoft Word
- Microsoft Excel
- Office
Quick Apply
Client Relationship Manager
Growth Suite Consulting - Search Group —Knoxville, TN
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Law Enforcement Sales Operations Coordinator
Smith & Wesson Brands, Inc —Maryville, TN
- Microsoft Outlook
- Mid-level
- Office
Account Manager [Remote, USA resident citizens only]
Pro Impressions Group —Knoxville, TN
- $31,200 - $47,000 a year
- Full-time
- Remote
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
Customer Service Representative (Onsite – Knoxville, TN)
Food Sales East LLC —Knoxville, TN
- Full-time
- Office
- Administrative experience
- In-person
- Paid holidays
- Health insurance
Account Manager – Packaging Client Success / Retention
Accurate Paper Box —Knoxville, TN
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
- Profit sharing
- Health insurance
Quick Apply
Sr. Coord, Customer Service
Smurfit Westrock —Knoxville, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Account Manager Associate, Commercial Lines
HUB International —Knoxville, TN
- Full-time
- English
- Office
- High school diploma or GED
- Wellness program
- Paid parental leave
Client Technology Strategist
Arctiq —Knoxville, TN
- Full-time
- 5 years
- Office
- Continuous improvement
Quick Apply
Client Relations Manager
TeamHealth —Knoxville, TN
- Full-time
- Nursing
- RN License
- Computer literacy
16h
Customer Success Coordinator
Technical Response, Inc. —Knoxville, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
Quick Apply
13d
Customer Service & Inside Sales Coordinator
Explore Industries —Knoxville, TN
- $58,000 - $65,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Office
- Paid holidays
- Disability insurance
Quick Apply
7d
Customer Service Representative
Motion Industries (MOT) —Knoxville, TN
- Full-time
- Sales
- 5 years
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Palmer-Donavin —Knoxville, TN
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Communication skills
Quick Apply
13d
Internal Service Support Specialist
Nobelus —Knoxville, TN
- Mid-level
- Office
- Forklift
- Opportunities for advancement
Quick Apply
Senior Client Developer
S&ME, Inc. —Knoxville, TN
- Weekends as needed
- Marketing
- Engineering
- Research
- Paid parental leave
- Fuel card
Quick Apply

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Enterprise Customer Success Manager - GridGain

MariaDB plc -
Knoxville, TN

Quick Apply

Job Details

Full-time
$70,000 - $75,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Paid time off
Parental leave

Qualifications

Customer communication
Enterprise software

Full Job Description

Enterprise Customer Success Manager

MariaDB is making a big impact on the world. Whether you're checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development. MariaDB now includes GridGain, a leader in in-memory computing, extending MariaDB to handle the extreme-velocity data requirements of autonomous AI agents.

Summary

The Enterprise Customer Success Manager will be responsible for the long-term success, value, and retention of their customer portfolio utilizing our MariaDB database and GridGain in-memory data grid enterprise solutions. They will strengthen and manage the partnership between customers and the company, interacting regularly to build relationships, drive adoption, and provide awareness to all available resources. Through collaboration, they will educate customers to achieve their business goals and maximize value from their investment with our MariaDB and GridGain platforms. The Enterprise CSM is the primary point of contact for escalations and is responsible for working in collaboration with a team of Solution Engineers, Account Executives, and other cross-functional teams, focused on helping our customers achieve their business goals.

Key Strategic & Retention Responsibilities:

Support and engage with customers throughout all stages of their customer lifecycle: onboarding, adoption, expansion, retention, and advocacy.
Guide new customers through onboarding for MariaDB and / or GridGain deployments, consulting on best practices to ensure customers receive maximum performance and value.
Formulate an ongoing meeting cadence with the assigned portfolio.
Become a trusted advisor and advocate for customers within the company.
Understand customers data management strategies effectively articulating additional improvements and/or new strategies leveraging MariaDB & GridGain capabilities.
Identify proactive opportunities to work with and provide value to customers.
Proactively address customer experience issues early, collaborating with Technical Resources to understand their customer's issue, and assisting as an escalation point of contact.
Work with Solutions Engineers and Professional Services to determine appropriate services for solution upgrades, topology changes, migrations, deployments, and/or maintenance.
Conduct regular business reviews within accounts, showcasing value and learning about business goals and priorities.
Encourage customer participation in company initiatives (Webinars, Roadshows, Product Feedback, etc).
Responsible for measuring, managing, and improving customer health, engagement, and value realization.
Coordinate with Account Executives to ensure the upgrade, migration, and/or growth of the customer portfolio.
Articulate growth plans, expectations, and successes; documented and tracked within success plans.
Effectively communicate customer needs to other parts of the business and act as a customer champion within the company.
Work collaboratively and influence other departments to promote customer satisfaction and success.
Manage and maintain customer portfolio in achieving the company's Net Retention goals.

Qualifications:

Always represent the company in a knowledgeable and professional manner.
Possess a mix of technical acumen, intellectual curiosity, and interpersonal relationship-building skills.
Excellent time management and organization skills.
2-4 Years of experience in customer facing roles within enterprise software.
Preferred 1-2 Years of technical experience in technical support roles within IT
Ability to develop and maintain C-Level relationships.
Ability to deliver custom ROI analysis for your customer portfolio.
Comprehensive understanding of customer success principles.
Strong understanding of MariaDB & GridGain features, architecture, Apache Ignite ecosystem, and common use cases in enterprise, high-throughput solutions.
Can speak to new features and quickly speak to new releases of MariaDB & GridGain software and enterprise extensions.
High attention to detail.
Proficient in identifying and understanding complex business needs as it relates to Maria DB and / or GridGain environments.

Location & Job Info

Full-Time - Remote - US

Why Join Us

Compensation

The annual anticipated U.S. base salary range for this full-time position is $70,000-75,000, plus $30,000-$32,000 bonus. Actual salaries may vary and fall outside of this range depending on factors such as a candidate's qualifications, geographic location, skills, experience, and competencies.

In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than the job description as posted. Salary is one component of MariaDB's total rewards package. We provide a competitive benefits package additional benefits includes health insurance, life, and disability insurance, funds toward professional development resources, Flexible Paid Time Off (FPTO), paid holidays, 401 (k), and parental leave, a massive degree of flexibility and freedom, just to name a few!

Salaries for candidates outside the U.S. will vary based on local compensation structures.

How to Apply

If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.

At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
MariaDB does not sponsor work visas or relocation.
MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

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Refine Your Search

client manager jobs in knoxville tn

Enterprise Customer Success Manager - GridGain

Mental Health Case Manager and Counselor for Adolescents

Client Relationship Manager, Employee Benefits-Middle Market

BlountTransition Recovery Home Case Manager

Clinical Client Success Manager

Client Relationship Manager

Law Enforcement Sales Operations Coordinator

Account Manager [Remote, USA resident citizens only]

Customer Service Representative (Onsite – Knoxville, TN)

Account Manager – Packaging Client Success / Retention

Sr. Coord, Customer Service

Account Manager Associate, Commercial Lines

Client Technology Strategist

Client Relations Manager

Customer Success Coordinator

Customer Service & Inside Sales Coordinator

Customer Service Representative

Customer Service Representative

Internal Service Support Specialist

Senior Client Developer

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