Top 19 Collection agent Jobs in Knoxville Tn

Loan Counselor/Late Stage Collections
Cascade Financial Services —Knoxville, TN
- From $22 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
- Paid holidays
- Health insurance
9d
Default Servicing Phone Agent
First Horizon Bank —Knoxville, TN
- Full-time
- Spanish
- English
- High school diploma or GED
- Wellness program
- Health savings account
Part-Time Doorstep Trash Collection Specialist - Nights
Valet Living LLC —Sevierville, TN
- $16 - $18 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
Part-Time Doorstep Trash Collection Specialist - Nights
Valet Living LLC —Knoxville, TN
- $16 - $18 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
Non-CDL Donation Collection Helper - Knoxville
America's Thrift Stores —Knoxville, TN
- $16 an hour
- Full-time
- Background check
- Dedicated
- 18 years or older
- Employee discount
Quick Apply
Collections Specialist
INHABIT IQ INC —Knoxville, TN
- Monday to Friday
- Microsoft Excel
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
8d
Collection Specialist
RNR Tire Express —Knoxville, TN
- $16.00 - $20.68 an hour
- Online Application
- Background check
- Clean driving record
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
5d
AR Manager - Patient Collections
Tennessee Orthopaedic Alliance —Knoxville, TN
- Remote
- Microsoft Excel
- Analysis skills
- Bachelor's degree
- Profit sharing
- Health insurance
11d
Field Collection Specialist / Full-Time
RDSolutions —Knoxville, TN
- Full-time
- 18 years or older
- Clean driving record
- Merchandising
- Mileage reimbursement
- Paid time off
2d
Collections Driver
Green Energy Biofuel LLC —Knoxville, TN
- $23 - $25 an hour
- Full-time
- Clean driving record
- Customer service
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Herbarium Collections Manager: Department of Ecology and Evolutionary Biology - UTK
University of Tennessee Health Science Center —Knoxville, TN
- $60,000 - $64,000 a year
- Full-time
- Master's degree
- University
- Doctor of Philosophy
- Retirement plan
Herbarium Collections Manager: Department of Ecology and Evolutionary Biology - UTK
University of Tennessee - Knoxville —Knoxville, TN
- $60,000 - $64,000 a year
- Full-time
- Master's degree
- University
- Doctor of Philosophy
- Retirement plan
Collections Specialist
East Tennessee Pharmacy Services - Knoxville —Knoxville, TN
- From $19 an hour
- Full-time
- Office
- High school diploma or GED
- Computer skills
- Health savings account
- AD&D insurance
Quick Apply

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Bilingual Account Resolution Specialist | Financial Services | Entry Level
Vanderbilt Mortgage —Maryville, TN
Performs an average of 100 outbound calls daily to collect on past due mortgage payments, resolve delinquency, identify loss mitigation opportunities, and…
$22.43 - $23.93 an hour
Quick Apply
3d
Loan Counselor/Late Stage Collections
Cascade Financial Services —Knoxville, TN
The Loan Counselor works GSE, FHA, VA, Freddie Mac, and Conventional loans and ensures compliance with all federal, state, investor, and company guidelines.
From $22 an hour
9d

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Collections Representative
IQ Ventures —Dublin, OH
Receive inbound and make outbound calls collecting outstanding receivables. Confer with customers by telephone to determine reasons for overdue payments and to…
From $16 an hour
Quick Apply
2d
Credit and Collections Generalist
N. Wasserstrom —Columbus, OH
Provides daily support by answering phone calls and emails from customers and cross-functional departments and follows-up on past-due balances.
Quick Apply
3d

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collection agent jobs near knoxville tn

Loan Counselor/Late Stage Collections

Cascade Financial Services -
Knoxville, TN

Apply Now

Job Details

Full-time
From $22 an hour
9 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, Remote work opportunities

What you'll do at Cascade:

Serve the American Dream Through Attainable Home Ownership.

Top hourly pay! Starting at $22/Hour+ and up to $750/month in bonus!

Full desktop equipment provided!

Industry leading company with great culture and A+ BBB Ranking!

*Remote, Chandler, AZ*

*Remote, Rapid City, SD*

*Remote, Knoxville, TN*

Summary:

The Loan Counselor is responsible for managing mobile home mortgage accounts from early-stage delinquency through resolution (“cradle to grave”). This role focuses on borrower outreach, payment collection, counseling, and loss mitigation when repayment is not immediately achievable. The Loan Counselor works GSE, FHA, VA, Freddie Mac, and Conventional loans and ensures compliance with all federal, state, investor, and company guidelines.

Key Responsibilities

Manage a portfolio of mobile home mortgage loans across all stages of delinquency
Perform outbound and inbound borrower contact to resolve delinquent accounts
Analyze borrower financial situations and provide counseling on available options
Negotiate repayment plans and resolve delinquencies through full reinstatement
Evaluate eligibility for loss mitigation options, including forbearance, repayment plans, and loan modifications
Initiate and track loss mitigation workflows in compliance with investor guidelines
Maintain accurate and detailed servicing notes in the loan servicing system
Ensure compliance with FDCPA, CFPB, RESPA, and investor requirements
Collaborate with internal departments such as Loss Mitigation, Customer Service, Bankruptcy, and Foreclosure as needed
Meet or exceed individual and team performance metrics

Qualifications

- High school diploma or equivalent required; college coursework preferred
- 1–3 years of mortgage collections or servicing experience, including mobile homes preferred
- Working knowledge of GSE, FHA, VA, and Conventional loan programs
- Strong negotiation, communication, and customer service skills
- Ability to handle sensitive financial conversations with empathy and professionalism
- Proficient with mortgage servicing systems and Microsoft Office

About Cascade & Our Culture:

Since opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Attainable Housing. Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry.

The Cascade culture lives in our team members!!! We are focused and dedicated to developing and providing a platform for growth. We are proud of the team that we've built and are looking for great people who will embrace our values and contribute to them: T.I.E.S. Teamwork, Integrity, Excellence, and Service. We believe in work/life balance and a positive/family-like work environment. Together, we will continue to lead the way and make a difference.

Join our team and assist us to Serve the American Dream Through Attainable Home Ownership.

Apply Now

Refine Your Search

collection agent jobs in knoxville tn

Loan Counselor/Late Stage Collections

Default Servicing Phone Agent

Part-Time Doorstep Trash Collection Specialist - Nights

Part-Time Doorstep Trash Collection Specialist - Nights

Non-CDL Donation Collection Helper - Knoxville

Collections Specialist

Collection Specialist

AR Manager - Patient Collections

Field Collection Specialist / Full-Time

Collections Driver

Herbarium Collections Manager: Department of Ecology and Evolutionary Biology - UTK

Herbarium Collections Manager: Department of Ecology and Evolutionary Biology - UTK

Collections Specialist

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